Hextom: Ultimate Sales Boost
Helps online stores run promotions and boost sales
Rating
4.8
feedback
9,882
chart
#7
All reviews
Rating Breakdown
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June 22, 2020
*** Warning will add significant page speed penalties *** I've had to re rate my review, The app works well - however it has been over a year now since I first raised with the developer their substandard backend architecture. They serve their scripts out of a US based AWS S3 Bucket. Which apart from not being AWS best practice and is needlessly costing them extra to operate - it causes massive performance problems for sites outside of the US. In APAC I have a 1.5 second page delay added to =EVERY-= page. The worst part is, is that switching to a CDN (Cloudfront) as all great apps use and is essential in ecommerce is a 10 min job for them being already on AWS. The simply need to setup the CDN (5 mins) and change one line of code in their app.. Also as an AWS employee I've provided them the simple information needed to do this. They don't respond, either because it is too hard for them to bother or the speed of your website (and their cost base too!) is of no concern to them. Very dissapeointng. Shopify really needs to mandate that ALL apps use a CDN. It is basic web scale architecture.
Nov. 26, 2018
To me it seems like a pointless app? You cannot generate discounts for products from what I can see and the countdown timer didn't even show on my store?
Nov. 21, 2018
ehhhhhhhhhhhhhhhhhhehhhhhhhhhhhhhhhhhhehhhhhhhhhhhhhhhhhhehhhhhhhhhhhhhhhhhhehhhhhhhhhhhhhhhhhhehhhhhhhhhhhhhhhhhhehhhhhhhhhhhhhhhhhh
Nov. 21, 2018
I wish I could write something good and I definitely hate writing bad reviews but when nothing is working, it's hard to give a good review. After creating our first campaign, nothing shows.
Nov. 5, 2018
Writing a review to stop pop-ups will update once in use. Please read reviews as I don't know what others say about this 100 character minimum review.
Oct. 12, 2018
Do NOT uninstall the App! It will RUIN your site. It will leave traces of old code in a lot of places, and not being able to figure out how to remove all of it correctly will lead into a broken website. I haven't been able to fix it myself and had to return to a backup which was a few days old. This app set me back a week minimum NEVER AGAIN anything from these guys
Oct. 8, 2018
Playing with the app I realized I can hide/delete the trust badges and then other badges even I uninstall and reinstall the app, even I pause and delete the campaigns. Nothing works and the icons and messages are still there with all the efforts. I tried to make new campaigns in order to overwrite the initial campaign but nothing works. They treat me like an idiot (Sophie) telling me that is because of the browser cache even I send them 3 emails and they check. So money for nothing.
Sept. 8, 2018
Paid $30 to get all the options. Nothing worked. Wasted my time and nothing, absolutely nothing worked. Was using Turbo theme and YES I changed it to sport mode as indicated in the FAQ. NOTHING. REFUND?
Aug. 13, 2018
Doesn't work anymore on the Turbo Theme... I will uninstall it if no support help me find a solution
Aug. 6, 2018
I tried installing the them multiple time but it's not working on my Theme. :(
July 24, 2018
Set everything up but not displaying at all. No support videos or anything regarding this issue.
June 4, 2018
It always is applied to all of the products I don't know how many times I tried to fix this but it just does what it wants to do. Waste of time!
June 4, 2018
it doesn't shows up first time in product page.customer need to refresh the page to see...given 5 stars.. now changing review.
May 14, 2018
Why isnt it working for me? I uninstalled and re installed multiple times but still not working! HELP!
April 20, 2018
You can't change the placement on your theme. You also can't have two different campaigns going on one item. For example, you can't use countdown on one item while users looking is on all items.