AI Search & Product Filter |SB for Shopify

AI Search & Product Filter |SB

Increase sales with AI search, custom filters, merchandising.

Rating

4.6

feedback

540

Reviews

chart

#979

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    6%
  • Less than a month
    24%
  • Less than a year
    46%
  • More than a year
    24%

Reviews Summary

The reviews for this Shopify App are quite mixed, with a combination of positive and negative feedback. On the positive side, many users praise the app for its flexibility, great customer support, and helpful features like analytics and customizable filters. Users appreciate the quick responses from the support team, especially mentioning a support agent named Nancy who was particularly helpful. The app is also commended for its clean UI and ease of use. However, on the negative side, some users experienced issues with the app causing slowdowns on their store, especially after uninstalling it. There were also complaints about the free version not working and subscription charges being added even after uninstallation. Some users mentioned poor customer support experiences, with delays in responses and unresolved issues.

Highlights

Flexibility, great customer support, analytics, customizable filters
Clean UI, ease of use
App causing slowdowns, free version not working, subscription charges
Poor customer support, delays in responses, unresolved issues

Rating Breakdown

  • 5
    92% (498 ratings)
  • 4
    2% (12 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (6 ratings)
  • 1
    4% (22 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 27, 2024

I really appreciate the customer service with this app. Anytime I've had an issue, they've helped me to fix it right away.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 26, 2024

Great features, helpful and efficient staff!

Store

My Store

Using app

2 days

5 / 5 Share

June 21, 2024

good apps and fast response of customer service

Using app

10 months

Total reviews

6

Average rating

4.8

Developer Reply

Thank you for your positive feedback. Our team has worked diligently to ensure that the app is user-friendly, efficient, and packed with features that cater to your needs. Your satisfaction is our top priority, and we continuously strive to improve our product and services.

5 / 5 Share

June 11, 2024

It's incredibly easy to set up, highly customisable, and performs flawlessly. The support team is phenomenal! Whenever we had questions or needed assistance with customisation, they responded promptly and provided effective solutions.

Using app

6 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your fantastic review. Our aim has always been to offer an user-friendly software that even non-technical users can set up and configure with ease. It's also wonderful to know our support team provided prompt and effective solutions whenever you need assistance. Your positive feedback is greatly appreciated and inspires us to keep up the great work.

5 / 5 Share

May 31, 2024

This app has been great in creating an advanced search for our customers to find what they are looking for. Support is very responsive and quick solutions are provided We display 1000s of items and it handles the indexing of items well Would definitely recommend this app if your looking for a high quality search function

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your positive review. It's great to know that our product and service has met your expectations. Managing and indexing thousands of items can be challenging, and we're glad our app is handling it well for you. Your recommendation means a lot to us. We're committed to continuously improving and providing a higher quality search function for all our users.

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more