All reviews

Rating Breakdown

  • 5
    92% (405 ratings)
  • 4
    3% (12 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (4 ratings)
  • 1
    5% (20 ratings)

Reviews with Text

  • 99% (438)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 23, 2021

The customer service was top notch. Always quick to respond and so willing to work with you. Nearly every customization we requested was made without hesitation and, believe me, we made a lot of requests. Our only qualm was that the real-time sync does have a slight delay, but it is very slight. Definitely not large enough to stop us from recommending this app.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 22, 2021

Amazing app. Have been using the same app on two of my store. The experience till now has been amazing, both the functionality of the application and the eagerness of the team behind it to help at every stage. Would definitely recommend this one!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 17, 2021

A superb app and backed up by the best support I have ever experienced. I tried several apps for filtering before settling and this is simply perfect.

Using app

About 23 hours

Total reviews

23

Average rating

5.0

5 / 5 Share

Nov. 15, 2021

Excellent app. The team supported integration and helped through very step of the process and the app works perfectly

Using app

About 3 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 4, 2021

I love how this plugin integrates my store, the AI filter is pretty impressive and really easy to set all the filters you want. The development team is the best part, they are always helping me through my theme changes and minor issues. Definitely recommended

Using app

About 2 months

Total reviews

3

Average rating

5.0

1 / 5 Share

Aug. 3, 2024

Unglaublich. Die App hält keinen Traffic aus, und die Produkte werden dadurch nicht geladen! Mehrere Millionen durch diese App verloren! Diese App sollte verboten werden!

Using app

About 4 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for sharing your feedback. We sincerely apologize for the issues you experienced. After a thorough investigation, we discovered that the problem was not caused by our app. Instead, it was due to a theme code deployment that affected only the live theme. This deployment inadvertently modified our app's JavaScript, leading to the issues you encountered. Our development team worked diligently to resolve the problem as quickly as possible. We want to assure you that our app is designed to handle a large number of requests per day without any issues. For future deployments, we recommend excluding all our app files when you are using theme kits tools for code deployment. We understand the frustration this situation caused and appreciate your feedback. Thank you for your understanding and patience.

5 / 5 Share

Oct. 28, 2021

We needed a better search filter than the one that came with our template, and USF was the right choice. We had a custom installation done on our theme, and the support we received was first class. The first iteration of customization wasn't quite right - so we reached out to the USF team, and they were extremely responsive, professional, and efficient. They helped us to get the filters working exactly how we wanted them very quickly. I would highly recommend this product.

Using app

11 days

Total reviews

12

Average rating

5.0

5 / 5 Share

Oct. 26, 2021

Super helpful customer service who customized the look for me which was a HUGE help! Great application, highly recommended.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 19, 2021

Tried a few different apps, but I really liked this one. Needed to make some few changes to match my theme, but the support was to quick to answer and very much helpfull with the changes!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 31, 2021

Had some issues with the app, but support was able to resolve it. The app is fast and how I like it.

Store

Asēdos

Using app

3 months

Total reviews

10

Average rating

4.5

Developer Reply

I'm sorry for that experience. We quickly supported the new version of your Kalles theme and our agent forgot to update you. We will improve this service. Could you check your email?

5 / 5 Share

Oct. 15, 2021

Great App with quick response from the customer care and they will solve the problem for sure. Nice!

Using app

About 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 28, 2021

Perfect product, perfect customer service. When I have a question, I contacted them on livechat. They responded very quickly and helped me solve the problem immediately. Thank you Nancy!

Using app

About 19 hours

Total reviews

9

Average rating

3.7

5 / 5 Share

Sept. 28, 2021

Excellent customer service & support. This is a really powerful app that helped us to merchandise by color and much more.

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2024

Works like a charm. Support was very fast and helpful solving an issue I couldn't figure out myself. Was expecting to receive help in 24-48 hours, however support helped me out in less then 2 hours. Perfect, absolutely recommend this tool.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 17, 2021

I have been using this app for over a year now. I'm so happy with it. The support team always replies within an hour and they helped me with everyhing I needed.

Store

ZAMIR

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 16, 2021

the support is amazing! Well worth it and glad i went with this app over others. We don't use all the functions but it has plenty for everyone

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 14, 2021

Support went above and beyond! The app has more features, is more customisable and faster than the major competitors we've tried.

Using app

7 days

Total reviews

7

Average rating

4.9

5 / 5 Share

Sept. 14, 2021

The app really helped me sort my website and the costumer service was incredible all thanks to Nancy for the fast response and help

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2021

Rockstar support! The team is very responsive and does customization on the fly. If you're looking for a solid Filter app, you definitely try this one.

Store

Tribe71

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 2, 2021

When we first were looking for the search/filter/merchandising/swatch functionality, we looked at a few other top apps in the space, testing a few on our store. We landed on this app, and it makes it so I don't need as many apps for all the functionality it brings to my store. As for apps, this app provides such a wide breadth of functionality. Then, on top of the boxed functionality the app comes with, we've had several special projects that Loc, Nancy, and the dev team over there have helped us build as well, to extend the basic functionality, but also to help us market better in our categories. This app team sets the bar high, and delivers every time. Thanks, team, for the great partnership we have, and for bringing to market such great tech for our shopify store.

Store

Emblem

Using app

8 months

Total reviews

2

Average rating

5.0