All reviews

Rating Breakdown

  • 5
    92% (533 ratings)
  • 4
    2% (13 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (6 ratings)
  • 1
    5% (29 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 2, 2021

I use this app all the time and like any ap in shopify its not perfect. That said, any time there's an issue these folks are SUPER on it and they fix it right away to make sure we're back up and running. The cost is probably worth it for the development support alone let alone that the app is pretty good too.

Using app

5 months

Total reviews

2

Average rating

4.0

Developer Reply

Thank you Out&Back Outdoor! We really appreciate the review and hope to keep providing stellar support for your business. Thank you so much!! :)

5 / 5 Share

May 28, 2021

We've been using this app for several shops of our company, and we are so far very satisfied by the features and how reactive and skilled the support is. I definitely recommend it.

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you Ledvance France! It is a pleasure working with your company. I'm happy our support and app are helpful. Thank you so much for the review!!!

5 / 5 Share

May 27, 2021

The App is awesome and the developers and the customer service is excellent I reinstalled this app because they are so co-operative and professional. Thank You!

Using app

16 days

Total reviews

4

Average rating

4.5

Developer Reply

Hi There, Thank you for the review! we're happy to know our team was helpful and we hope to keep providing excellent service to you. Thanks :)

5 / 5 Share

May 26, 2021

This filter app is a genius. I used the theme's filter at first, but it can't be muti selection and it can't be customized. Then I found this app. Once I installed, there was problem. Yes, there was. But it was a very small problem. The images and color swatches response much slower than before, and not all of my products show up. Then I contact the support team, and they help solve it very quick, which I really appreciate. This app also have many other functions, like quick view,wishlist and so on. And they can be easily customized. I hope it can stay functinal all the way down. Appreciated!

Using app

5 days

Total reviews

6

Average rating

5.0

Developer Reply

Hi There, Thank you for this review! we're happy our support team was able to help you fix the issues you had with the app. Please don't worry, we won't just be functional. we will keep adding more features to make the app even more useful for your business. Thanks :)

5 / 5 Share

May 25, 2021

Great app with outstanding filters. Nancy helped me along the way with implementing and i now have exactly what i wanted! very happy with this app

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Mijn, Thank you for this review, we really appreciate it! We're happy to know our support was helpful in getting what you wanted. Thanks!

5 / 5 Share

May 24, 2021

Good app If you have many products. Great support! Any problems we have on the website were resolved in a short time.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi There, Thank you so much for taking your time to write us a review. we really appreciate it!!! Glad our support was helpful in solving your problems quickly. Thank you!

5 / 5 Share

May 13, 2021

This app is easy to handle and most of all I really appreciate the outstanding support. They really offer any kind of needed customization and totally understand what we as a retailer need. If you want an easy to use search and filter option, wann add some extras like Wishlists or Quick View etc. - this is the app to go. Most helpful app we're actually using and by far the best support. Thanks!

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Wow! Thank you so much. We truly appreciate you taking your time to write us a review. We're glad you find our support helpful. Thanks again! :)

5 / 5 Share

May 12, 2021

Couldn't be happier moving from another filter & search app to this one. It loads a lot faster and the machine learning is simply amazing. The support is excellent - they are always available to help you. Highly recommended!

Using app

2 days

Total reviews

13

Average rating

4.7

Developer Reply

Thank you so much for the review. We really appreciate the feedback. Thank you again! :)

5 / 5 Share

May 10, 2021

The search and filter functionality is amazing. The ability to customize the search algorithm is quite impressive. I created a copy of our theme to first test the app and make sure it wouldn't screw up the rest of our store. Not all the items images were showing up in the collections page. So I reached out to support. I think there was a communication issue at first, but they rapidly solved our problem afterwards and then migrated the changes for us to our main theme. Overall, I would recommend this app. If you're having issues, don't hesitate to reach out to support and they will help you!

Using app

10 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the feedback! We will keep working hard to serve you better. I'm happy you find our support helpful. We appreciate you recommending our app, Thank you so so much! :)

5 / 5 Share

May 10, 2021

Amazingly fast and efficient customer service on this great app. It can do a lot and so customer service is essential to start with and they don't let you down. Couldn't be happier

Using app

About 1 year

Total reviews

34

Average rating

4.9

Developer Reply

Hi Cyprinus! Thank you so much for taking your time to write us a review. We're glad you're happy with our services. Thank you so much :)

5 / 5 Share

May 1, 2021

The app is great and the support team is so reactive. They responded to all our requests. Top-notch!

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Mombini, we really appreciate you taking your time to write us a review. We're glad you find our support top-notch. Thank you so much and we will keep doing our best to provide you with top-notch support.

5 / 5 Share

April 28, 2021

This app is amazing. The support is fantastic. It's really well built product from an engineering perspective and from a UX perspective. Highly recommend it. Great pricing as well, very reasonable.

Store

Goodery

Using app

4 days

Total reviews

3

Average rating

3.7

Developer Reply

Hello Goodery! Thank you for taking your time to write us a review :). We're glad you find our app and support helpful. Thanks again!

5 / 5 Share

April 28, 2021

Thanks for your support :-) We are so happy for your help and love your app. It is very easy to use. Take care /Peter

Using app

About 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Hi Cybershop, We really appreciate you taking your time to write us a review. Thank you so so much for your time. We're glad you find our support and app helpful. Thank you again :)

5 / 5 Share

April 22, 2021

If we could give this more stars we would! The Collection Filter and Search App has brought our site so much flexibility in how customers can search for products. Not only has it increased function, but it has added a new level of support. We had some bumps in the road after install and making changes to the search grid and the support team of this app was there in record time to help guide us through what we needed to do, or they fixed things we did not understand. They also have the ability to write custom code for different search box function on independent pages. I would HIGHLY recommend this app, it is worth it's weight in gold and the monthly fee is so worth it as an investment into our site.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

WooW! Thank you so so much for this feedback and review. We're always happy to assist you anytime you need help with the app. I'm glad you find our app useful. Thank you again for taking your time to write us a review. :)

5 / 5 Share

April 21, 2021

This is a fantastic app. the customer support is even better. they were able to help customize edits. Nancy was able to provide thorough and meaningful support!

Store

ETHOS

Using app

1 day

Total reviews

9

Average rating

5.0

Developer Reply

Hi EThos, We're glad our support was able to help customize your store and provide useful help. Thank you so so much for taking your time to write us a review and feedback. :)

5 / 5 Share

April 21, 2021

Best app ever for collection filter. I don't speak English very well but the support is really listening to help us.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi Royaume, Thank you so much for taking your time to write us a review. We're glad you find our support helpful. Thank you again!

5 / 5 Share

April 15, 2021

Great help with the support, however, it took quite some time to get all the needed changes done. App itself is great, easy to set up, I had to try almost all the other apps for filtering until I found this one. Would totally recommend!

Using app

About 2 years

Total reviews

2

Average rating

4.0

Developer Reply

Hi Thepapamoda, We really appreciate you taking your time to write us a review. Thank you for the feedback and positive words. It really helps us learn how we can serve and be of more value to your business. Thank you so much!!!

5 / 5 Share

April 13, 2021

Initially got this app to add filtering options to my collections. If you first get the app and it does not work initially look right with your theme, contact them via their live chat and they'll have it sorted and looking beautiful within minutes. The app has a lot of really useful features i never even thought about and seeing a lot of value!

Using app

6 months

Total reviews

8

Average rating

5.0

Developer Reply

Thank you so much for taking your time to write us a review. We truly appreciate the feedback. We're glad to hear you're getting a lot of value from our app, and we will keep doing our best to remain valuable to your business. Thanks again!

5 / 5 Share

April 28, 2021

This app is very powerful. You may get issues with installation at first so make sure you install it on a theme copy that remains offline. On our end, we had issues with the theme and then issues with the app licencing. It took around a week to solve all issues so we were glad it wasn't installed on our Live store. Once the app is well installed, the features are just AMAZING. We created custom filtering for many of our collections. We integrated with Growave and Langify. The search is fast and quite good. We didn't even know about merchandising before installing the app. We now create tons of rules to show products that need to go; Pin limited edition products to show them off; and much more. Great app. Support is great, but expect 24-48 hours response time for complex issues. Most issues are complex when it comes to theme integration.

Using app

About 1 month

Total reviews

8

Average rating

5.0

5 / 5 Share

Dec. 23, 2021

I used this app and its very awesome for me, I am very satisfied with customer care chat suuport service, Development team customized the details for us to fit the theme style. I highly recommend this app!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Firstly, Thank you so so much for taking your time to write us a review. It means a lot to us and we truly appreciate it. We're so grateful and happy to hear that you find our app helpful. We will always keep doing our best to remain helpful to you and your business. Thank you again for appreciating our support team, we're always happy and ready to help you anytime. :)