All reviews

Rating Breakdown

  • 5
    92% (524 ratings)
  • 4
    2% (13 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (6 ratings)
  • 1
    5% (26 ratings)
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5 / 5 Share

Sept. 25, 2020

It works wonderfully, even better in some aspects than what you would expect. The Search feature is 10/10. It was the only one in its territory from the research we did that allowed us to have 100% the setup we wanted. Support is fantastic, thanks a lot Nancy!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this excellent review. We are very pleased that we were able to help you find the right search solution for your site. We take pride in knowing our customers are happy with the experience with our app.

5 / 5 Share

Sept. 24, 2020

We've tried several apps with the group filter and search capability and Ultimate Product and Filter + Search was by far the best. I found that none of these apps are a one click integration from the start, but the customization is very doable - especially when any questions/issues I had were responded to or fixed with 1-2 days. The customer service is outstanding. Other important factors for us besides the obvious functionalities were 1) impact to site speed/performance and 2) ability to maintain all the same functionalities within the theme options on the pages that the filters appeared (not the case with some apps) The app has passed both tests so far, overall we are very happy with it.

Using app

22 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We'd love to hear that our app has met your expectation and helped you optimize your site. We always strive to do the best at our jobs to bring excellent solutions to customers like your.

5 / 5 Share

Sept. 22, 2020

Great and quick support in the installation process. The app looks really great on the shop. It fits very well into our design and has good options for filtering and selecting. Looking forward to working with it

Using app

About 19 hours

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for sharing your kind words with us. It means a lot to us and our entire team! We always strive to provide our customers with products and services that meet and even exceed their expectations.

1 / 5 Share

Oct. 17, 2023

UPDATED 10/23: this app is so great in concept. the issue is that their server keeps crashing, leaving our site inaccessible for indeterminate periods of time. we only know when we look at our site and the collections won't load. their support says that they are monitoring, but i have never once been alerted to an outage. really a disappointment. ORIGINAL: this app has SO many benefits. want to show all your variants as individual products? they've got it. want to merchandise your site so that it looks super great? no problem. need something custom? the customer service team can probably figure it out. i have yet to find an app that has this level of functionality -- totally changed our website!

Using app

About 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us such a nice review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

1 / 5 Share

Sept. 18, 2020

Buenas, mi página binexpres.com tiene problemas con su aplicación, la página de colección se queda en blanco y es la segunda vez que esto ocurre por favor pues estoy intentando con otra app y me dicen que es vuestra app. gracias .. lleva desde hace 8 horas en blanco mi web obtiene un trafico diario elevado y me puede estar causando perdida de clientes gracias ..

Using app

23 days

Total reviews

8

Average rating

3.8

Developer Reply

We’re sorry to hear about your bad experience. Since our app only runs on the theme you set-up, you can always re-publish the original one to live. In case you haven't duplicated your theme yet, please re-install our app > go to the app admin panel > click Theme Setup/ I want to revert a theme > Select Automatic uninstallation and a theme that was set up with our widget. This will remove all of our app code from your theme. We have tried to contact via email and hope it found you well. We would love to make things right if you give us another chance. Lamentamos escuchar tu mala experiencia. Dado que nuestra aplicación solo se ejecuta en el tema que configuró, siempre puede volver a publicar el original en vivo. En caso de que aún no haya duplicado su tema, vuelva a instalar nuestra aplicación> vaya al panel de administración de la aplicación> haga clic en Configuración del tema / Quiero revertir un tema> Seleccione Desinstalación automática y un tema que se configuró con nuestro widget. Esto eliminará todo el código de nuestra aplicación de su tema. Hemos intentado ponernos en contacto por correo electrónico y esperamos haberlo encontrado bien. Nos encantaría hacer las cosas bien si nos da otra oportunidad.

5 / 5 Share

Sept. 17, 2020

Beatifull app with a lot of widgets. Quite easy. Very customizable. Assistance wonderful! In two minuts, they solved my problem.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 15, 2020

Most fantastic app. Here are the three great things it did to my site: 1. my filters are incredibly convenient now, very easy to customize and navigate. 2. the search engine improved a lot. My store is in Russian, and still search engine has no difficulties indexing and recognizing search requests, making suggestions and finding stuff in tags, product descriptions and collections. It is day and night compared to the basic shopify search engine. 3. merchandising rules: I am now able to push out of stock products to the end of the lists, which is very helpful. I had some troubles integrating the app to the theme because I screwed some of the settings, and the team was very helpful and quick to react. They studied my code, with all those cyrillic symbols and came back with a solution. Thank you!

Store

Karusel

Using app

3 days

Total reviews

6

Average rating

5.0

Developer Reply

We’d just like to thank you for taking the time to write this review of our app Ultimate Filter & Search. Our team always strives to offer the best solution for Shopify merchants to optimize product discoverability in their stores. We are so happy that you're enjoying its features and performance. We really appreciate you being a customer.

5 / 5 Share

Sept. 14, 2020

After experimenting with other apps, we found this to be the best option for setting up customized filters in each collection. The best thing about this app was that it provided better support for variants than other apps. When we later discovered that it interfered with a couple of other apps, we wrote to the support team and they promptly and properly fixed the issue. That convinced us that we have made the right choice.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 14, 2020

I have tried a lot of options after using Ultimate Product Filter, and I am sure to tell you that is if not the best, one of the best options that you can find on Shopify apps. The support works very fast to help to fix problems that eventually you can get with the filter and some paid layouts. Thanks for everything Nancy!

Using app

4 months

Total reviews

8

Average rating

4.8

Developer Reply

Thank you for taking the time to share this positive rating! It means a lot to us. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We will make sure to share this with the entire team to let them know to keep up the amazing work.

5 / 5 Share

Sept. 13, 2020

Great app, also products load fast. i used different apps but all deleted because products failed to load. also good customer support, helped me out quick with good responses wich actually worked.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 12, 2020

The best filter app by far. I customized and set up the filter app after my needs with no problem at all.

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful review and for taking the time to share your feedback with our app. We'd love to hear that you enjoy our app features. We appreciate your business, thank you again!

5 / 5 Share

Sept. 11, 2020

This is the best app ever, plus the customer services is amazing. I am not a tech person. So they really solved any situation and even more, you can encounter. Fast and very clean Menu and Filter, Easy to use. I really recommend this app. My website looks super clean and very easy to navigate on it.

Using app

4 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us such a nice review. We’re glad you had a good experience and believe that our Ultimate filter & search will bring more benefits to your site.

5 / 5 Share

Sept. 11, 2020

This app is very useful. Customer service helpful and kindly. You can reach every filter and search type

Using app

About 1 month

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for your kind words. We really appreciate you being a customer and helping to share the word about our Ultimate Filter & Search.

5 / 5 Share

Sept. 10, 2020

We have a store that features hundreds and hundreds of products and this app made sorting and filtering better than I could have ever imagined. So many options. Highly recommended

Using app

8 days

Total reviews

3

Average rating

5.0

Developer Reply

We are so grateful for your 5-star review. Our team is hard at work trying to continuously improve our product to help merchants achieve their goals and it’s always rewarding to hear kind words.

5 / 5 Share

Sept. 8, 2020

This app is well worth it. It has all the powerful features I need and I was surprised to find how many more it supported. The team is extremely responsive and on top of changes. I've only been using it for several weeks and I anticipate I'll be using more advanced features before long.

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a great review. We are pleased that you have trusted and chosen our Ultimate Filter & Search. We hope you’re continuing to enjoy the benefits that our product would bring to your site.

4 / 5 Share

Sept. 14, 2020

This is designed for stores that sell a handful of brands with a few variants (Like a candle company with a few different candle sizes and flavors) This pricing scale is not designed for boutique stores that have more variety and variants but lower quantities of each product (For example, someone who only orders 1 of each size of a jacket and coordinating leggings) . The company reached out quickly to help with pricing questions and to assist after adding it to our theme caused other things not to work. Also, be aware, that once your free trial is complete, there is a banner that pops up, that is customer facing, that tells you the trial is over. (Customers can see this when shopping). This is a very poor business tactic. I spend my time on the SHOPIFY ADIM page, and I shouldn't have to hear from a customer that some app is asking for money on my webpage.

Using app

24 days

Total reviews

3

Average rating

4.0

Developer Reply

Dear P. Cottontail & Co. Team, I'm sorry to hear that your experience was not great. I can see that the premium feature "Show variants as products" was enabled and your variants are counted as products in the billing. We have disabled it for you to make it more suitable in the pricing. We have also reverted the changes in the theme so your storefront is now back to where it was. We have an option in the Theme setup to allow reverting changes of any theme. We have sent you an email regarding this issue and look forward to hearing from you. We are online in live chat & email in US + EU time / 7 to help you.

5 / 5 Share

Sept. 4, 2020

The support team is awesome. They are super fast and effective. Love the app! Thank you so much for this amazing service!

Using app

29 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 2, 2020

Great support from the team. I needed to adjust our fonts and they did it in a couple of minutes. App works flawlessly.

Store

Maaji

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 1, 2020

Geez, I have never in a long time received such quick and efficient response from a support team as I did with Nancy and her team. Thank you guys so much you saved my day!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 31, 2020

I used this app and its functioning quite well and the developers helped me a lot with solving my issues.

Using app

9 months

Total reviews

2

Average rating

3.0