All reviews

Rating Breakdown

  • 5
    92% (533 ratings)
  • 4
    2% (13 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (6 ratings)
  • 1
    5% (29 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 31, 2024

Definitely quicker and more attentive support than other search apps Integration with other apps is perfect Would be nice if products displayed in the instant search widget could also be labelled as sold out or on sale

Using app

14 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your valuable feedback. We're glad to hear that you're pleased with our support and the seamless integration with other apps. Regarding your suggestion to label products as sold out or on sale in the instant search widget, we're happy to inform you that our developer can customize this feature for you. Please contact our support team via live chat or email, and we'll be more than happy to assist you with this customization.

5 / 5 Share

May 31, 2024

good customer service, they customize the app as per your need, I love it

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your wonderful review. We're happy to hear that you love our app and appreciate our customer service. Your positive feedback motivates us to keep improving and delivering the best service possible.

5 / 5 Share

May 30, 2024

The sobooster team has been super helpful going above and beyond to help find unique solutions to unique problems that the app is not designed for. Rather than telling me "our app can't do that" they chose to work hard to make the app do what it couldn't! A+ for customer service!

Using app

Almost 3 years

Total reviews

7

Average rating

4.9

Developer Reply

Thank you so much for your fantastic review. We're delighted to hear that our team has been able to find a workaround to meet your needs. Your kind words about our customer service mean a lot to us. We believe in working hard to help our clients succeed.

5 / 5 Share

May 24, 2024

Simply the best. The app is great and very flexible. The support is amazing - there is a built in support chat, where they answer to you immediatelly. Really happy with it. Highly recommend

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review. We're thrilled to hear that you find our app great and our support service helpful. Your recommendation means a lot to us. Thank you again for using our app.

5 / 5 Share

May 23, 2024

I had difficulties with the app and wanted to uninstall it but I thought I'd ask the support first I had a lady called Nancy in the support very polite she explained everything to me the app is super the customer support is wonderful I kept the app and am happy with it

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your experience. We're glad our support team could assist you with the app setup. It's fantastic to hear that you're happy with the app and decided to keep it. If you ever need any further assistance, we're always here for you.

5 / 5 Share

May 23, 2024

very helpfull customer service

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words. Your satisfaction is always our top priority.

5 / 5 Share

May 16, 2024

Nancy helped me get the search pop up suggestion window in the correct position and the team is always so helpful with questions I have about the app. I love this app because there are also very insightful analytics and it helps us understand what products are doing well and what we can improve on for the overall UX.

Using app

About 1 year

Total reviews

6

Average rating

4.8

Developer Reply

Thank you so much for your kind words. We're happy to hear that our support team has been so helpful. It's great to know that our app helps you improve the overall user experience. Your feedback motivates us to continue providing excellent support and enhancing our product features.

5 / 5 Share

May 13, 2024

This is really nice and the support is quick and reliable.

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a lot for your kind words. We're really glad you like our product and service. Your satisfaction means a lot to us.

5 / 5 Share

May 6, 2024

Using app

About 20 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the 5-star rating. We strive for excellence in providing the best product and service, and your feedback reassures us that we're on the right track.

5 / 5 Share

May 3, 2024

The app is really great and the support team is even better. They are always quick to respond and helped with a lot of customizations.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review. We're delighted to hear that you're enjoying our app and that our support team was able to assist you effectively. Providing top-notch customer service is always a priority for us.

5 / 5 Share

May 2, 2024

Honestly so impressed with this App. Wanted to replace a similar app I was using with a more updated and modern look and feel for my website. This app has ticked all the boxes! Needed help from customer service team as I’m not great with technical stuff and Nancy helped with my issue and had them fixed very quickly. Would definitely recon this app

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 24, 2024

I love working wih this app, also the support is very helpful and fully committed !

Using app

28 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for kind words. We're so glad to hear that you're enjoying the app and that our support team has been helpful to you. We appreciate your feedback and look forward to continuing to support your journey with our app.

5 / 5 Share

April 23, 2024

Just finished building my site and received incredible support through the process to get it working exactly the way I needed it. Beyond grateful for their team and glad they stand by their product!

Store

My Store

Using app

2 days

Developer Reply

We're happy that you had a positive experience with our product and service. Thanks for your trust and we look forward to continuing to work with you.

5 / 5 Share

April 16, 2024

Looks great and working like i need it to. Support was on it with answers!

Using app

5 months

Total reviews

4

Average rating

4.0

Developer Reply

Thank you so much for your positive feedback. We're thrilled to hear that it works well for you and that our support team was able to assist you effectively.

5 / 5 Share

April 12, 2024

This app have the cleanest UI among the apps we researched. When choosing an app, we prioritized the four things in our search: --- 1. Clean UI Among the filter apps we researched, this app has the cleanest filter menu. 2. Merged color option This is the most important part for us. We have a wide range of colors for each product, so we didn't want all the colors to be displayed in the filter. However, this app offers a merged color feature, allowing us to select 10 colors as reference points and categorize all our colors. The only downside is that not all listings are displayed in color, so if there are multiple colors like Black and Black denim, only one color is chosen to be displayed for each product, which is disappointing. 3. Customizing filter menu We wanted to customize menus that weren't provided before. Moreover, we wanted these menus to be implemented with checkboxes like other menus, so users could easily click to view them. We requested customer service to solve this issue with our store-specific coding. 4. Friendly customer service Initially, it was difficult to get in touch, but we continued to contact them via email, messages, etc., and they made efforts to address the issues we encountered. We are grateful for their efforts to provide answers and resolve issues to the best of their ability. Thank you very much.

Using app

15 days

Total reviews

6

Average rating

4.3

Developer Reply

Thanks again for choosing our app and for your constructive feedback. We're delighted to hear that our app's features are meeting your needs effectively. We strive to provide excellent service and are committed to ensuring smoother interactions in the future.

5 / 5 Share

April 9, 2024

I love this app!

Using app

About 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words. We’re so glad to hear that you’re enjoying the app.

5 / 5 Share

April 8, 2024

Very attentive. I would recommend

Using app

Over 2 years

Total reviews

5

Average rating

2.8

Developer Reply

Your recognition of our customer support means a lot to us, and we're truly grateful for your recommendation. At our core, we're dedicated to delivering exceptional service to meet clients' needs. Thank you once again for your trust and support.

5 / 5 Share

March 31, 2024

WOW this app is amazing! So easy to navigate and create new filters, litterly no other app on the whole app store works this good and i have tried like 20 diffrent ones, the support is amazing and they are very kind and understanding. My store is really depentant on this app and im so thankfull that it exists! GREAT APP

Store

LurSaker

Using app

20 days

Developer Reply

We sincerely apologize for any confusion it may have caused. Our goal is to be transparent about our pricing while offering a range of options to fit different needs. The free plan is designed to cater to specific use cases, including Dormant Stores, Partner Test Stores, and Affiliate/Developer Stores, as a way to explore the app's functionalities without any initial investment. For businesses ready to leverage the full power of our app, our paid plan reflects the value, continuous updates, extensive support, and new features we regularly introduce to enhance your experience.

5 / 5 Share

March 5, 2024

Incredibly good app that I have been really happy with as we have quite a few products on our site, it has been perfect with this solution. The support team is incredibly good and has helped me every time I have asked.

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your wonderful review. We're so glad our app works well for your site. It's great to know that our support team has been able to assist you.

5 / 5 Share

March 5, 2024

Rly Good support, rly good app

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

We're delighted to hear that you're loving our support and app. Your kind words truly brighten our day.