AI Search & Product Filter |SB
Advanced Shopify search and product filter
Rating
4.8
feedback
434
chart
#678
All reviews
Review RSS Feed
May 31, 2024
good customer service, they customize the app as per your need, I love it
Thank you for your wonderful review. We're happy to hear that you love our app and appreciate our customer service. Your positive feedback motivates us to keep improving and delivering the best service possible.
May 30, 2024
The sobooster team has been super helpful going above and beyond to help find unique solutions to unique problems that the app is not designed for. Rather than telling me "our app can't do that" they chose to work hard to make the app do what it couldn't! A+ for customer service!
Thank you so much for your fantastic review. We're delighted to hear that our team has been able to find a workaround to meet your needs. Your kind words about our customer service mean a lot to us. We believe in working hard to help our clients succeed.
May 23, 2024
very helpfull customer service
Thank you for your kind words. Your satisfaction is always our top priority.
May 16, 2024
Nancy helped me get the search pop up suggestion window in the correct position and the team is always so helpful with questions I have about the app. I love this app because there are also very insightful analytics and it helps us understand what products are doing well and what we can improve on for the overall UX.
Thank you so much for your kind words. We're happy to hear that our support team has been so helpful. It's great to know that our app helps you improve the overall user experience. Your feedback motivates us to continue providing excellent support and enhancing our product features.
May 13, 2024
This is really nice and the support is quick and reliable.
Thanks a lot for your kind words. We're really glad you like our product and service. Your satisfaction means a lot to us.
May 6, 2024
Thank you so much for the 5-star rating. We strive for excellence in providing the best product and service, and your feedback reassures us that we're on the right track.
May 3, 2024
The app is really great and the support team is even better. They are always quick to respond and helped with a lot of customizations.
Thank you so much for your wonderful review. We're delighted to hear that you're enjoying our app and that our support team was able to assist you effectively. Providing top-notch customer service is always a priority for us.
May 2, 2024
Honestly so impressed with this App. Wanted to replace a similar app I was using with a more updated and modern look and feel for my website. This app has ticked all the boxes! Needed help from customer service team as I’m not great with technical stuff and Nancy helped with my issue and had them fixed very quickly. Would definitely recon this app
April 24, 2024
I love working wih this app, also the support is very helpful and fully committed !
Thank you for kind words. We're so glad to hear that you're enjoying the app and that our support team has been helpful to you. We appreciate your feedback and look forward to continuing to support your journey with our app.
April 12, 2024
This app have the cleanest UI among the apps we researched. When choosing an app, we prioritized the four things in our search: --- 1. Clean UI Among the filter apps we researched, this app has the cleanest filter menu. 2. Merged color option This is the most important part for us. We have a wide range of colors for each product, so we didn't want all the colors to be displayed in the filter. However, this app offers a merged color feature, allowing us to select 10 colors as reference points and categorize all our colors. The only downside is that not all listings are displayed in color, so if there are multiple colors like Black and Black denim, only one color is chosen to be displayed for each product, which is disappointing. 3. Customizing filter menu We wanted to customize menus that weren't provided before. Moreover, we wanted these menus to be implemented with checkboxes like other menus, so users could easily click to view them. We requested customer service to solve this issue with our store-specific coding. 4. Friendly customer service Initially, it was difficult to get in touch, but we continued to contact them via email, messages, etc., and they made efforts to address the issues we encountered. We are grateful for their efforts to provide answers and resolve issues to the best of their ability. Thank you very much.
Thanks again for choosing our app and for your constructive feedback. We're delighted to hear that our app's features are meeting your needs effectively. We strive to provide excellent service and are committed to ensuring smoother interactions in the future.
April 9, 2024
I love this app!
Using app
Almost 3 years
Total reviews
3
Average rating
5.0
Thank you so much for your kind words. We’re so glad to hear that you’re enjoying the app.
April 8, 2024
Very attentive. I would recommend
Your recognition of our customer support means a lot to us, and we're truly grateful for your recommendation. At our core, we're dedicated to delivering exceptional service to meet clients' needs. Thank you once again for your trust and support.
March 5, 2024
Incredibly good app that I have been really happy with as we have quite a few products on our site, it has been perfect with this solution. The support team is incredibly good and has helped me every time I have asked.
Thank you for your wonderful review. We're so glad our app works well for your site. It's great to know that our support team has been able to assist you.
March 5, 2024
Rly Good support, rly good app
We're delighted to hear that you're loving our support and app. Your kind words truly brighten our day.
Sept. 11, 2024
Works well and they are helpful!
Thank you for sharing your feedback with us. We apologize for any inconvenience you may have experienced with our customer support. We strive to provide timely and comprehensive assistance to all our clients, but due to the high volume of inquiries we receive, response times may vary. From the chat log, we can see that our developers were able to fulfill your request to display product metafields on the search result page. We appreciate your patience and understanding as we work to improve our support processes.
Feb. 25, 2024
Great support. I asked a question via chat and it was resolved within minutes.
Thank you so much for your kind words! We're delighted to hear that you had a positive experience with our support team.
Feb. 16, 2024
Easy to use and didn't slow down the website. With a large inventory we was worried that adding a 3rd party filter would slow down the website, but has worked well. We like their metafield options for filtering.
Thank you for sharing your positive experience with us! We're glad our metafield options for filtering met your needs.
Feb. 14, 2024
The issue was resolved quickly. Thanks for such fast service
We're delighted to hear that we could resolve your issue swiftly. Providing fast and efficient service is always our priority. Thank you for choosing us!
Feb. 14, 2024
In past year I have asked many customization with support team and they did as per requirement. This year I asked one more thing with them to add an additional metafield in search suggestion and they did in hardly 10 minutes. I am really happy with the app and support team
Thank you so much for your glowing review! We're thrilled to hear that you've had such positive experiences with our support team and that we were able to quickly fulfill your customization request.