Ultimate Upsell & Cross‑Sell for Shopify

Ultimate Upsell & Cross‑Sell

Ultimate Upsell & Cross-Sell for Shopify

Rating

4.3

feedback

51

Reviews

chart

#8,817

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    2%
  • Less than a month
    20%
  • Less than a year
    51%
  • More than a year
    20%

Reviews Summary

The Ultimate Upsell app has received overwhelmingly positive reviews from ecommerce merchants. Users praise the app for its effectiveness in increasing average order value through upsells, ease of use, and customization options. The customer support team is highlighted as responsive, helpful, and willing to go above and beyond to assist users with any issues or customization needs. Many users have reported significant success with the app, with some mentioning a noticeable increase in upsells and add-to-cart conversions. The app is also commended for its compatibility with ReCharge and its ability to work seamlessly with other Shopify features like cart drawers and product bundles. On the downside, a few users have reported issues with the app's performance, such as slow loading times for pop-ups, difficulties in setting up specific upsell triggers, and problems with the app not working as expected on mobile devices. Some users have also expressed frustration with the complexity of the app's settings and the lack of automatic recommendations for upsells. Despite these challenges, the majority of reviews emphasize the app's overall effectiveness and the exceptional customer service provided by the support team.

Highlights

Positive reviews highlight the app's effectiveness in increasing average order value through upsells and its ease of use.
Users appreciate the responsive and helpful customer support team that goes above and beyond to assist with any issues or customization needs.
Some users have reported performance issues, such as slow loading times for pop-ups and difficulties in setting up specific upsell triggers.
A few users have expressed frustration with the app's complexity and the lack of automatic recommendations for upsells.
Despite challenges, the majority of reviews emphasize the app's overall effectiveness and the exceptional customer service provided by the support team.

Rating Breakdown

  • 5
    61% (31 ratings)
  • 4
    6% (3 ratings)
  • 3
    4% (2 ratings)
  • 2
    12% (6 ratings)
  • 1
    18% (9 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

July 9, 2024

The application works well, and the support team is very responsive and quick to find solutions. Special thanks to RG Sarmiento for his assistance.

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

May 29, 2024

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the 5-star review StatelyMen and team! We appreciate your support.

5 / 5 Share

April 21, 2024

The app is very helpful and useful, allowd us exactly the features we've been looking for. The ability to use add to cart click as a trigger for additional upsells is very nice. Also the support was very very friendly and helpul.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi there collectie.co.il team! Thank you for the wonderful and detailed review! I'm glad that RG was able to help you out. If you have any questions or need anything else, you know where to reach us!

5 / 5 Share

Dec. 27, 2023

Great app and great customer service who are willing to help. One of the rare apps that works with ReCharge.

Using app

Over 1 year

Total reviews

15

Average rating

4.9

Developer Reply

Hey there VITAMAN USA and Team! Thank you so much for taking the time to leave an honest and amazing review for our app! We're glad that our support team was able to help you out. Please let us know if you need further assistance!

5 / 5 Share

May 24, 2022

Great app, easy to use and has some nice features and customisation options. The support is fantastic - very responsive and went above and beyond to assist.

Using app

About 2 months

Total reviews

2

Average rating

5.0

All reviews

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