Ultimate Upsell & Cross‑Sell
Ultimate Upsell & Cross-Sell for Shopify
Rating
4.0
feedback
25
chart
#5,000
All reviews
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Sept. 13, 2019
App didn't work, tried everything. Seemed like it would of been a really cool app, but did not properly work. Too bad.
Hi, did you try reaching our support? I would like to know what you tried to achieve, and what didn't work. We'll fix issues if they are issues. Let us know, I've search through all our tickets and emails by didn't see anything coming from your store.
Sept. 9, 2019
Paid for custom install to ensure it achieved what we were looking for. Paid the fee - developer despite repeated promises and emails never installed and never refunded the fee we paid.
Hi, really sorry about that. The email we have for your store in Shopify is your support email I think, I tried contacting you a few times and got an automatic reply saying the typical "Your ticket has been created...". In my last email, I explained how to get a refund. Let me know if you got this message.
July 22, 2019
Just Awful for an expensive app they have the worst customer support that is how they incur billing people! DO NOT DOWNLOAD
Hi, I'm sorry about your bad experience with our app. I remember answering your question via email, let me know if you got the reply and/or if it was clear enough. About the monthly charged, we processed the refund with the help of Shopify.
Jan. 15, 2019
app freezes and does not apply changes. Request for assistance went unanswered. Changes implemented remain in draft and "changes may take 5 minutes" but they never actually apply on the pages.
Oct. 31, 2018
steer clear. app suddenly destroy the appearance of my landing page making it impossible for customers to browse properly. setting up of upsell is also cumbersome. you can get better ones for the same price you paid. have removed it after using for ~1mth.
Feb. 16, 2018
Loads wayyyy too slow! takes 5-10 seconds before it shows in theme. The 2nd issue is that they have to click add to cart twice once for the upsell and then once for the actual product after the page reloads. I am trying to make it as easy as possible for a customer to checkout/ buy an upsell not more confusing.