Ultimate Upsell & Cross‑Sell
The reviews are overwhelmingly positive, with many merchants praising the app as a strong upsell solution that can increase average order value and drive real sales. Users frequently mention that it works well with Recharge, offers useful flexibility beyond standard Shopify discounts, and provides helpful features like cart-triggered popups and product add-ons. Several reviewers say it was the only app that met their needs, and some report clear business impact such as more upsells and improved conversion. Customer support is a major strength throughout the reviews, with many merchants describing the team as responsive, friendly, knowledgeable, and quick to fix issues or help with setup and customization. The negative feedback centers on reliability and usability issues. Some users report that the app is slow to load, especially in the theme or product search, and that delays can hurt the customer experience. Others mention setup complexity, glitches, problems with changes applying properly, and occasional failures in checkout or theme integration. A few reviewers had serious complaints about support not responding, custom installation not being completed, or the app affecting page appearance. Overall, the app is seen as powerful and effective when it works, but some merchants experienced technical friction and inconsistent performance.
Truly a Game Changer!
Thank you for your amazing feedback Fairy Bricks team! We're thrilled to hear the app has made such a positive impact. If you ever need assistance or have any suggestions, we’re always here to help!
The application works well, and the support team is very responsive and quick to find solutions. Special thanks to RG Sarmiento for his assistance.
Hey Oxford Biolabs Ltd and team! Thank you so much for sharing your experience with us. RG is a hard worker and we're glad that he was able to help you out! If you need anything else, please don't hesitate to reach out to us!
Thank you for the 5-star review StatelyMen and team! We appreciate your support.
The app is very helpful and useful, allowd us exactly the features we've been looking for. The ability to use add to cart click as a trigger for additional upsells is very nice. Also the support was very very friendly and helpul.
Hi there collectie.co.il team! Thank you for the wonderful and detailed review! I'm glad that RG was able to help you out. If you have any questions or need anything else, you know where to reach us!
We have been using Ultimate Upsell for a few years now. It has increased our average order. We use a pop up when the customer arrives to the cart and many times we find the customer will add the item in to the cart. Creating the popups is fairly simple - just make sure to read the wording and test it out before you publish. Only recently we needed support as the pop up was still usable, but difficult to see (black background). We reached out to support and received a response and a fix. The support team was kind and helpful.
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