Ultimate Upsell & Cross‑Sell for Shopify

Ultimate Upsell & Cross‑Sell

Ultimate Upsell & Cross-Sell for Shopify

Rating

4.2

feedback

50

Reviews

chart

#2,363

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    2%
  • Less than a month
    20%
  • Less than a year
    52%
  • More than a year
    18%

Reviews Summary

The Ultimate Upsell app has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their online stores. Users appreciate the app for its helpful features, ease of use, and ability to increase average order value. The customer service and support provided by the app's team have been highlighted as exceptional, with many users praising the responsiveness and willingness to assist. The app's functionality, particularly in creating upsells and customizing pop-ups, has been commended for its effectiveness in driving sales and improving the overall shopping experience. However, there are a few negative reviews mentioning issues such as slow loading times, complications with setup, and unresponsiveness from support in some cases. Despite these drawbacks, the majority of users have found the Ultimate Upsell app to be a valuable addition to their ecommerce strategy.

Highlights

Positive feedback on app features and ease of use
Exceptional customer service and support
Effectiveness in increasing average order value
Issues with slow loading times and setup complications
Mixed feedback on support responsiveness

Rating Breakdown

  • 5
    60% (30 ratings)
  • 4
    6% (3 ratings)
  • 3
    4% (2 ratings)
  • 2
    12% (6 ratings)
  • 1
    18% (9 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 29, 2024

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

April 21, 2024

The app is very helpful and useful, allowd us exactly the features we've been looking for. The ability to use add to cart click as a trigger for additional upsells is very nice. Also the support was very very friendly and helpul.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi there collectie.co.il team! Thank you for the wonderful and detailed review! I'm glad that RG was able to help you out. If you have any questions or need anything else, you know where to reach us!

5 / 5 Share

Dec. 27, 2023

Great app and great customer service who are willing to help. One of the rare apps that works with ReCharge.

Using app

Over 1 year

Total reviews

15

Average rating

4.9

Developer Reply

Hey there VITAMAN USA and Team! Thank you so much for taking the time to leave an honest and amazing review for our app! We're glad that our support team was able to help you out. Please let us know if you need further assistance!

5 / 5 Share

May 24, 2022

Great app, easy to use and has some nice features and customisation options. The support is fantastic - very responsive and went above and beyond to assist.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 27, 2022

We have been using Ultimate Upsell for a few years now. It has increased our average order. We use a pop up when the customer arrives to the cart and many times we find the customer will add the item in to the cart. Creating the popups is fairly simple - just make sure to read the wording and test it out before you publish. Only recently we needed support as the pop up was still usable, but difficult to see (black background). We reached out to support and received a response and a fix. The support team was kind and helpful.

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

All reviews

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