Unbridaled Diamonds
The reviews are overwhelmingly positive and consistently praise the app for helping jewelry and engagement ring merchants sell more efficiently. Users say it makes it easy to showcase a large diamond inventory, provide immediate pricing and customization guidance, and share curated diamond options, certificates, and videos with clients. Many reviewers also mention that the app improves the customer experience, speeds up production and sourcing workflows, and supports online ring-building features that feel essential to their business. Customer service is another major strength, with multiple reviewers highlighting fast, knowledgeable, and friendly support from the Unbridaled team. There are very few negative comments in these reviews, but a small amount of caution appears around the fact that some clients still prefer to see diamonds in person before deciding. Even so, reviewers generally frame this as a minor limitation rather than a flaw in the app, since the digital tools still streamline the process and often help clients make decisions remotely. Overall, the feedback suggests the app is highly valued for its usability, inventory access, sales impact, and strong support.
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UB is a fantastic resource for sales. It's a seamless way for us to provide immediate pricing on customization and a great tool for our client's to use. We are able to provide guidance on pricing options right away and we can turn around our production time faster. The ability to see stones clearly and also bring them in quickly for client's to review is excellent. The customer service is just wonderful and the platform is always improving on a great thing. Thanks!
Operating our online engagement ring business is truly made possible through working with Unbridaled (for 6 months and counting now). Having access to their well-organized catalogue of diamonds that both we, and our clients can browse is an unparalleled experience that we can’t imagine being without. From the diamond selection integration that our clients engage with daily on our website, to the handy capability of sending clients curated lists of diamond options, Unbridaled truly offers an easy-to-use technology that is essential for online engagement ring businesses. In addition, the Unbridaled team is absolutely excellent with providing consistent and swift communication and support whenever we need it.
Unbridaled has taken our "Build Your Ring Online" feature to a new level! Our clients love to see the range of diamonds offered and helps them realize we can offer any cut and carat in our ring settings. The customer service through Unbridaled is unmatched, Jilienne and the developer team answers and takes care of all our problems immediately!
Love the Unbridaled app.I love how easy it is to navigate and find a special diamond for our customers.The customer service is excellent.Five stars!
I have been really happy with Unbridaled for the last 12 - 14 months since I've been using it. It has made sourcing diamonds a lot easier, and I love being able to email clients diamond options that include certificates and videos. Sometimes clients still want to see diamonds in person to choose, but it has streamlined that process and a lot of the time clients are happy to choose by just seeing the videos and certificates. It has certainly increased e-commerce sales for me and made this aspect of my business run more smoothly. I appreciate their customer service and Jilienne has been wonderful to work with!
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