Xeon ‑ Order Notifier
Send orders report or email order status update to customers
Rating
4.5
feedback
44
chart
#3,602
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
7%
-
Less than a month
30%
-
Less than a year
39%
-
More than a year
25%
Reviews Summary
The reviews for this Shopify app are overwhelmingly positive, with users praising its ability to automate order notifications and save time on manual tasks. Customers appreciate the ease of setup and customization options, as well as the responsive customer support. The app is highlighted for its effectiveness in keeping customers informed about order delays and backlogs, ultimately improving customer satisfaction. However, there are a few negative reviews mentioning issues with app freezing, lack of response from support, and emails being flagged as spam. Despite these drawbacks, the majority of users find the app valuable for streamlining communication with customers and managing unfulfilled orders efficiently.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 5, 2023
I use this app for multiple auto shipping updates, my shipping times are quite long and this is a must have for customer pushback. Love this app, such a good find.
March 8, 2023
App freezes while doing a job, has been stuck for 2 days, nothing works. Contacted support with no response.
Jan. 25, 2023
This takes away a lot of manual admin work, checking orders and notifying Customers. Saves a lot of time and gives the ability for excellent proffessional Customer notification. The set-up and configuration is easy. Great app I would definitely recommend.
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