All reviews

Rating Breakdown

  • 5
    88% (29 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    12% (4 ratings)
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5 / 5 Share

Oct. 5, 2023

I use this app for multiple auto shipping updates, my shipping times are quite long and this is a must have for customer pushback. Love this app, such a good find.

Store

Reality

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 3, 2023

great

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2023

This takes away a lot of manual admin work, checking orders and notifying Customers. Saves a lot of time and gives the ability for excellent proffessional Customer notification. The set-up and configuration is easy. Great app I would definitely recommend.

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 28, 2022

I used this all to send emails for the delayed shipment, customer service is great too. highly recommended

Using app

About 15 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 22, 2022

Very useful app, does exactly what I need and the automation takes worry away. I just tag orders, set up a new notifier based upon certain criteria and away it goes!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 8, 2022

We've been using this app to notify customers when an item is temporarily back-ordered, and we find it simple to use and very customizable. Highly recommend.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 19, 2022

This app is exactly what we needed to make sure our customers and staff are clear on order lead times. It's worth every penny!

Store

CASSON

Using app

8 months

Total reviews

9

Average rating

4.6

5 / 5 Share

July 4, 2022

Very useful app, cheap and "light". We tried Shopify Flow that can offer the same feature for free BUT we lost several points of website speed (28 to 24 immediately), which was a huge mistake. Drop in conversions etc... Better pay a little bit to keep a faster loading website.

Using app

Over 1 year

Total reviews

11

Average rating

4.7

5 / 5 Share

May 11, 2022

This app is great to help us manage our open orders we haven't filled as quickly as we would like as well as tell our customers we are still working on their order to give them reassurance.

Using app

15 days

Total reviews

4

Average rating

4.5

5 / 5 Share

June 3, 2021

Saved us a TON of time to see which orders were on backlog! Easily customizable and customer support is great.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for taking time and providing a great review for the app.

5 / 5 Share

Feb. 18, 2021

This app did exactly what we needed it to do, reach out to our unfulfilled orders and advise our customers of the status of their order. It was quick and super easy to use. Support for the app was fast and efficient also.

Using app

10 days

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for using and providing a great review for the app!! :)

5 / 5 Share

Feb. 8, 2021

It is very straightforward and easy to set up and support was quick and helpful when I had a question.

Using app

4 days

Total reviews

11

Average rating

5.0

Developer Reply

Thanks for taking time and providing the review.

5 / 5 Share

Dec. 18, 2020

Abhishek was so helpful!!! He did am amazing job explaining the app to me! We are looking forward to using it soon! We will be using this app to notify customer when their orders have no been fulfilled after 5 days.

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for taking time and providing a great review!

5 / 5 Share

Nov. 9, 2020

This is a very good app to use and very easy to set up. I faced a small issue which was actually a mistake on my part and sent an email. Within a few hours, I got a response and a google-meet was quickly arranged where I shared my screen and the troubleshooting was exceptional. The support I got was very good and so this app is highly recommended.

Using app

About 6 hours

Total reviews

6

Average rating

5.0

Developer Reply

Thanks for the great review. We are proud on our support.

5 / 5 Share

Oct. 29, 2020

This app is perfect and the customer service is amazing. A rep responded immediately and offered to set up a google hangout where I could screenshare with the rep. He was able to help me perfectly and was incredibly patient and helpful. Some of the best customer service I have ever experienced

Using app

28 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the great review. Glad that our rep was helpful to you. :)

5 / 5 Share

Oct. 16, 2020

Very useful app for both internal and to customer automation of communications. Great and very efficient support. Recommended.

Using app

29 days

Total reviews

6

Average rating

4.8

Developer Reply

Thanks for the great review. We are happy to help you with your needs.

5 / 5 Share

Sept. 29, 2020

The Unfulfilled Order App is pretty easy to use and it is effective. The support team was very helpful!

Using app

6 days

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the great review. We are glad, our support was helpful.

5 / 5 Share

July 20, 2020

I haven't been able to find another App on Shopify that does anything like this or at this price. Easy and intuitive to set up. Customer Service is top notch. They quickly incorporated some filtering suggestions I made. Great App

Using app

27 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the great review.

5 / 5 Share

June 29, 2020

Amazing and helpful app. Reduces customer support emails from customers by notifying them automatically about e.g. delays.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for an amazing review. We keep improving the app to help with more business use cases.

5 / 5 Share

April 26, 2020

This is such a great app and just what I was looking for! The service was fantastic I was on a video call tutorial within minutes as I struggle with technology a bit. Couldn't recommend more!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the great review. We are glad you found the app useful for your business and tutorials can be arranged any time if you need any help. :)