Xeon ‑ Order Notifier for Shopify

Xeon ‑ Order Notifier

Send orders report or email order status update to customers

Developer
View on App Store

Rating

4.5

feedback

44

Reviews

chart

#3,637

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    7%
  • Less than a month
    30%
  • Less than a year
    39%
  • More than a year
    25%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising its ability to automate order notifications, save time on manual tasks, and provide excellent customer service. Users appreciate the app's customization options, ease of use, and effectiveness in keeping customers informed about order statuses. The support team is highlighted for being responsive and helpful, quickly addressing any issues or questions users may have. However, there are a few negative reviews mentioning issues with app freezing, emails going to spam, and lack of response from the support team in some cases.

Highlights

Positive feedback on automation and time-saving features
Praise for customization options and ease of use
Highly responsive and helpful customer support
Issues with app freezing and emails going to spam
Some users experienced lack of response from support team

Rating Breakdown

  • 5
    91% (40 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    9% (4 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 5, 2023

I use this app for multiple auto shipping updates, my shipping times are quite long and this is a must have for customer pushback. Love this app, such a good find.

Store

Reality

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 3, 2023

great

Using app

7 days

Total reviews

1

Average rating

5.0

1 / 5 Share

March 8, 2023

App freezes while doing a job, has been stuck for 2 days, nothing works. Contacted support with no response.

Using app

3 days

Total reviews

1

Average rating

1.0

5 / 5 Share

Jan. 25, 2023

This takes away a lot of manual admin work, checking orders and notifying Customers. Saves a lot of time and gives the ability for excellent proffessional Customer notification. The set-up and configuration is easy. Great app I would definitely recommend.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 20, 2022

Awesome way to inform many customers at once! A lot of customization options to filter which orders to send an e-mail to and a good price to boot.

Using app

About 2 years

Total reviews

2

Average rating

3.0

All reviews

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