Unleashed Inventory Management for Shopify

Unleashed Inventory Management

Inventory Management Software | Unleashed

Rating

4.5

feedback

15

Reviews

chart

#403

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    7%
  • Less than a day
    0%
  • Less than a month
    27%
  • Less than a year
    60%
  • More than a year
    0%

Reviews Summary

The reviews for the Unleashed - Shopify integration app are overwhelmingly positive, highlighting the excellent customer support provided by team members like Mike and Heather. Users appreciate the functionality of the app, especially in terms of inventory management and integration with Shopify. The onboarding process is praised for being smooth and efficient, with consultants like Mike Yazbek being knowledgeable and supportive. However, there are a few negative reviews mentioning issues with response times and certain limitations in the app's functionality.

Highlights

Excellent customer support and knowledgeable consultants like Mike and Heather
Efficient onboarding process and smooth integration with Shopify
Positive feedback on the app's functionality, especially in inventory management
Some users experienced issues with response times and limitations in functionality
Continuous improvements and positive user experience over time

Rating Breakdown

  • 5
    73% (11 ratings)
  • 4
    20% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    7% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Aug. 23, 2023

We've been using the Unleashed - Shopify integration for a month now and all seem functioning as it should. There are some bits and bobs that we must to adjust, but overall has a good functionality. The onboarding team at Unleashed (Mike Y) was very helpful when we first integrate the systems, showing amazing knowledge and great support. So far the system is great.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2023

We have been live with the Unleashed -Shopify integration for a month now and have just come to the end of our onboarding. Mike and the team were so incredibly supportive and always went the extra mile to help us configure the integration and associated processes for our particular business needs! I have never experienced this level of customer support. Apart from the ability to map orders from multiple shopify locations, all the features we have needed have been available for this integration!

Using app

About 2 months

Total reviews

3

Average rating

5.0

1 / 5 Share

July 10, 2023

I feel like I have had one of the worst experiences to date. So far, I haven't been able to get any help unless it is done on their timeline, and they do not seem very urgent about it as a customer. Will decide if to cancel on continue using this

Store

The Sydney Art Store

Using app

19 days

Developer Reply

Hi there. We appreciate your feedback and are sorry to hear that you had a poor experience. We pride ourselves on finding solutions for our customers, and note you were able to restore your integration with the assistance of our Success Team within a few days. As Unleashed isn’t the best fit for your business, we understand you have found an alternative. If there is anything further we can assist with, please don’t hesitate to get in touch.

5 / 5 Share

June 18, 2023

Mike's handling of our Flightpath perfectly combined patience, understanding and product knowledge. This provided us with great confidence whilst transitioning from our previous software, to the far superior Unleashed product. He is great Ambassador for the Unleashed company and ensured we had a perfect introductory experience.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

June 14, 2023

We recently signed up to Unleashed after feeling let down by our previous Inventory Management Software. The Flightpath was excellently executed by Mike, who guided us through the process, as well as offering feedback on the information we'd uploaded into the system. I've set up a few similar pieces of software over the past 10 years, for various businesses, but I can honestly say that none of them have offered the level of support that Mike has, nor had the knowledge Mike has shared with us! The software also works better, and has more advanced features than anything I've used previously. The ability to add part of a stock unit to BOMs is astounding, the margin per line is incredibly useful. We're incredibly grateful for how easy Mike has made the implementation process, and we've found ourselves feeling a bit sad that we don't need any further calls with him!!

Using app

14 days

Total reviews

2

Average rating

5.0

All reviews

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