Unleashed Inventory Management
The reviews for the Unleashed Shopify App are mixed, with both positive and negative feedback from users. Positive aspects include excellent customer support, helpful integration features, and overall functionality. Users appreciate the support team's prompt and thoughtful responses, as well as the ease of use and efficiency of the integration with Shopify and other platforms. On the other hand, negative feedback revolves around the high cost of the software, additional charges for various features, and issues with the Shopify integration, such as inventory syncing problems and complex setup processes. Some users also mentioned difficulties in getting timely assistance without paying extra for priority support.
Review RSS feed
There are so many issues and the account manager which comes after the initialization doesn't respond to you at all. A good software if it has an active human support. Sync takes time. Backup restore is a charged service Human support takes ages to solve it totally
A good software but extremely expensive. My company has invested close to $40,000 AUD over the years in the software and we keep hitting limitations where they make you pay extra. I can't even get a new employee to get training on this software without paying another few hundred dollars a month. It's a bit ridiculous how much they value new sales or add ons rather than their current clients who has spent all their hard earned money on their software. Quite disappointed and will be trying to move softwares soon. They now have shifted most things to AI - they've increased my bill to $800 and have added things to my bill without my consent. You can't get a hold of anyone or even get a reply within a couple of days unless you pay even more than $800. Unless you check your bills, they'll add random things to it. So make sure you watch your bills. There's no denying it's a good software, but there are many other ones out there offering similar things at half the price and with better support that actually treats you like a half human and doesn't make you feel like you're visiting a mechanic every month - you never know what they're going to charge you for next.
We had some seemingly complex requirements for our site, but the support team was able to work through these with us quickly and provided a simple solution.
We are a new user of Unleashed and have had a few questions regarding setup and different processes. Over the past month I have reached out to the support team via the live chat many times and seem to get Parmeet as our support person the majority of the time. Every experience has been great with all queries sorted in a prompt and thoughtful manner. No complaints so far!
Arantxa was an amazing help. Eased me nerves about adding and mapping products. She was great!
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.