Unleashed Inventory Management for Shopify

Unleashed Inventory Management

For total control of everything you buy, sell, make &...

Rating

3.8

feedback

24

Reviews

chart

#1,438

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    4%
  • Less than a month
    12%
  • Less than a year
    50%
  • More than a year
    29%

Reviews Summary

The reviews for the Unleashed Shopify App are mostly positive, highlighting the exceptional customer service provided by the support team. Users appreciate the quick and thoughtful responses to their queries, as well as the helpful guidance during onboarding and integration processes. The app is praised for its functionality in inventory management, integration with Shopify and Xero, and improvements over time. However, there are some negative aspects mentioned, such as issues with the Shopify integration, additional costs for certain features, and complexities in setup and usage. Some users have experienced problems with inventory syncing, order editing, and fulfillment status.

Highlights

Exceptional customer service and support
Functionality in inventory management and integration
Positive improvements over time
Issues with Shopify integration and additional costs
Complexities in setup and usage

Rating Breakdown

  • 5
    67% (16 ratings)
  • 4
    12% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    21% (5 ratings)

Reviews with Text

  • 100% (24)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

May 15, 2026

A good software but extremely expensive. My company has invested close to $40,000 AUD over the years in the software and we keep hitting limitations where they make you pay extra. I can't even get a new employee to get training on this software without paying another few hundred dollars a month. It's a bit ridiculous how much they value new sales or add ons rather than their current clients who has spent all their hard earned money on their software. Quite disappointed and will be trying to move softwares soon. They now have shifted most things to AI - they've increased my bill to $800 and have added things to my bill without my consent. You can't get a hold of anyone or even get a reply within a couple of days unless you pay even more than $800. Unless you check your bills, they'll add random things to it. So make sure you watch your bills. There's no denying it's a good software, but there are many other ones out there offering similar things at half the price and with better support that actually treats you like a half human and doesn't make you feel like you're visiting a mechanic every month - you never know what they're going to charge you for next.

Using app

About 3 years

Total reviews

2

Average rating

1.0

5 / 5 Share

Feb. 3, 2026

We had some seemingly complex requirements for our site, but the support team was able to work through these with us quickly and provided a simple solution.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2025

We are a new user of Unleashed and have had a few questions regarding setup and different processes. Over the past month I have reached out to the support team via the live chat many times and seem to get Parmeet as our support person the majority of the time. Every experience has been great with all queries sorted in a prompt and thoughtful manner. No complaints so far!

Using app

4 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Feb. 5, 2025

Arantxa was an amazing help. Eased me nerves about adding and mapping products. She was great!

Using app

12 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 27, 2025

Unleashed has been a godsend for our business. It covers everything from demand, batch tracking, sales, credits, forecasting, the servicing and help provided has been second to none. Very highly recommend.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

All reviews

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