Free gift | UpCart
Free gift on purchase. Built by merchants. Feels native.
Rating
3.6
feedback
26
chart
#2,596
All reviews
Rating Breakdown
Review RSS Feed
Aug. 1, 2024
Hi Peter, since the email support is bouncing, i will send it here. I've been subscribed to Free Gift app for months in my other account But now we are moving to another shop and decided to download the app again. On the new shop the button to add the gift is not border rounded the same way it is on the older account. What can I do to make it looks equal?
Hi,Thank you so much for letting us know that our emails are bounced. Happy to help with rounding the border. Could you please accept the request for access so we can adjust this for you personally. Thanks, Peter.
Nov. 20, 2023
very disappoint i sent several emails no replay.
I'm sorry you had a bad experience. We have sent a follow-up email within 1 business day on how would help you. Since there was no question in the email we didn't know how to help you.
Oct. 9, 2023
We installed your app, and sadly it couldn't work with our store discount offer app. So we uninstalled your app. But it still works for the free gift item in the cart, it has remaining code in website.
I'm sorry you had a bad experience. We have immediately reached out to you how to fix this. Since we are running on the Shopify discount api, there is a need to stop the campaign before removing the app. Otherwise, the discount will still be active. So it wasn't related to any remaining code. Thank you for sharing this feedback with us, we are looking into this to find out how we can make this more clear.
June 16, 2023
Very useful app better than all the other free gift app out there atm. Free plan as well been using this app for more than 6months with no issues.
June 5, 2023
The app is not working anymore, I can't open the app in shopify. Do I have to remove it and instal it again?
Update: This glitch is fixed. Thank you for your review, during a short period some customers faced a glitch due to a Shopify api update.
Aug. 14, 2023
This app works in the checkout fine, but it can not be turned off after active, when you try to turn the campaign off it just crush, the campaign cannot be turned off at all. they have fix the problem quickly no problem
Thank you for sharing this. We just manually disabled the campaign for you. The campaign is no longer visible on your store. We are built on automatic discount rules, if those discounts are removed by hand our app is confused. Too bad you haven't replied to us, we fixed the issue within 7 min after receiving this review.
Jan. 19, 2023
This app is simple and effective. The custom css definitely helps as we simplified it even more to hide the image, style the fonts to match and make everything a little smaller. It would be beneficial to have more style advancements for an easier restyling, but with this being free we really were quite impressed. Thanks again for your wonderful customer service.
Jan. 17, 2023
We LOVE this app, it looks and works exactly how we want it to. The app went down when it was updated and i wish there had been communication that it went down. But, I did email support and they got back to me within 24 hours and the issue was fixed soon after and we where back up and running!
Hi Lil Bee's Bohemian, thank you for taking the time to write a review. Glad we could help you quickly and appreciate the feedback. Happy gifting!
Dec. 6, 2022
This app is defintely worth trying - I only miss a few options to customize my campaigns even more e.g by adding more incentives having the customers motivated to add their basket size.
Thank you so much for this review. We currently working on adding a feature to build tier-based campaigns. You will get notified when this is ready.
Nov. 17, 2022
Die App hilft wirklich beim Up Lift from Warenkorb. Die Jungs sind im Support fix und helfen wo sie können.
Vielen dank! Glad you like the app and our support
Nov. 13, 2022
Cannot use the app due to a bug around limiting the products to a specific collection which was the only reason we chose this app. We flagged it with the developer and got told it would be fixed that week but didnt hear back for 3 weeks after following up twice and turns out they couldnt fix it.
Thank you for your review. Unfortunately, the email has fallen through the cracks. We are sorry for that. We are a small team and doing our best to give the best experience to our clients. We have reached out multiple times to you, but without luck. If there is anything we can do please let us know.
Sept. 28, 2022
The app if great if your store offers free gifts with purchase. It's simple to use and looks good just out of the box.
Sept. 22, 2022
I've tried it, and have no issue. Actually this app deserves a full 5-star, but here is a 4-star from me because the promotion campaign should be able to create for a selected product - not only collections with a minimum cart value. Looking forward to seeing the feature upgrades.
July 27, 2022
Had issues with install but Peter was very responsive and helped fix! Works great. Customers are now upselling to get their free gift!
June 23, 2022
I just downloaded this app and was not what I was looking for. Yes you can automatic add the free gift to your cart, but you can't combine other discount codes in checkout.
Update september 22: We now support combining with other discounts! Hi Vogt Silversmits, thank you for the review. It's correct about the automatic discounts and this is also stated in the description. As mentioned, we will launch a new version soon where free gift can be combined.
June 21, 2022
I have just installed the App , super easy to set up. I love the simplicity without having to select what type of giveaway I wanted to give my customers. This is just for item giveaways and perfect for my type of store. Will see how it progresses, thank you.
Thank you so much for the review, this is exactly our vision we had in mind building the app.
May 6, 2022
Using this app for a while - helped increase my order value without any load on my checkout - plus Very good customer Support too!
April 19, 2022
If you have a multi-language ecommerce the app is not for you and if you think you are receiving assistance forget it because they do not respond, they make you leave a message with an email without ever contacting you
Thank you for your feedback. I think there is some misalignment here. We have replied the same day in a reply on the chat conversation but maybe you haven't receive this. I've reached out to you via email to start the conversation again. I'm sure we can fixed this shortly since the multi-language feature is currently in development and coming soon.
Nov. 10, 2021
I had to go through 10 useless gift-apps or ridiculous pricing models until I finally found this one. Great app. Thank you very much, you made my day .
Thank you so much for the review! As a kitesurfer you made my day too with this review from a women's wetsuit brand. Peter, founder of UpCart.