Cronez review for Upcart—Cart Drawer Cart Upsell
Feb. 27, 2025
Horrible customer service. Mark made me wait 1 hour and he come up with an generic answer. This is the worst customer service ever. If you are planning to set this up same day stay away and look for another app. Also app didnt integrate with my theme and i cannot find anyone to help me with it.
Developer Reply
Hi there, we’re really sorry to hear about your experience and completely understand how frustrating this must have been. This isn’t the level of support or setup experience we want for our users. Our team has already reached out to review your case and ensure your theme integration is promptly looked into. We truly appreciate you bringing this to our attention! It helps us improve and make sure future interactions are much smoother. 💬✨
Developer
Shopify App Store