File Upload by Uploadery
Let customers upload their own images or files on Shopify
Rating
4.8
feedback
395
chart
#1,468
All reviews
Rating Breakdown
May 8, 2018
Edit: [This app now works on in-app browsers such as Facebook, Instagram and Twitter! I originally left a negative review due to this app not working on mobile in-app browsers such as Facebook. This is no longer the case and the team at ShopPad even double-checked my site to make sure it would work. I have verified it works and I'm very pleased with the app now. The rest of my review remains the same, since it doesn't have to do with the in-app browsers. Thank you, ShopPad for getting this to work! I can now resume my marketing campaigns without worrying about wasting money. THANK YOU THANK YOU THANK YOU!!! ] The app is simple and easy to use. It looks beautiful on the product page, and I love that it has the status bar so users know when the file is done uploading. It's worth the cost if you're not a developer and the support team is willing to help set it up if it's too much to handle on your own. The larger file size support is amazing and the links in email are lovely. Keeping the original filename with a short, random string appended instead of the entire filename being completely random string would be better, but it's fine the way it is. After trying many other file upload apps, I can say with confidence that this is, in my opinion, the best product file upload app available.
Feb. 9, 2018
We recently started using this app and it has been working very well. The customer service is better than any other app we've used. They updated all the necessary code themselves without charging anything at all. We needed a few extra cusomizations added and it was taken care of within hours. Very impressed!!! This is our second app by ShopPad and most likely won't be the last. Keep up the excellent work!
Feb. 6, 2018
We are pretty new to this app but the live customer support is the best I've ever experienced. The app works perfectly for us now. I had a small oversight. Highly recommend.
Feb. 1, 2018
Rashid was extremely help and courteous. He immediately went into my store and fixed the problem quickly. Great service!
Feb. 1, 2018
So far so good! I was pleasantly surprised how helpful they were to help me install and set up! Excited to have a more professional way to collect photos from my clients!
Jan. 19, 2018
They are awesome! Quick response to all questions. Fix all issues I faced in a extremely fast manner!!
Jan. 19, 2018
I bought this app due to its positive review. Not only the app is exactly what I need, its customer service team is also excellent - responsive, efficient, and helpful. I'm glad I made the purchase.
Jan. 16, 2018
Very easy to install and use! I haven't tried their customer service yet but I'm happy so far! Thank you!
Jan. 4, 2018
excellent customer service! I thought I was doing everything right but I couldn't get it to work, I messaged support after hours and they replied within a few minutes!
Jan. 10, 2019
It was over 21:00 Saturday here in Canada and I mailed the support asking to help me install all the features of this software, hoping they're going to reply tomorrow or on Monday. They answered back in no time, set everything up in just 5 minutes and now everything is working :) Now my customers can see a preview picture after uploading, they also have image thumbnails in their cart and a link to the picture in the order confirmation e-mail. The cropping tool is very user friendly and and when the output file is set to .PNG there's no quality loss from editing the image. Minus star, because the app doesn't have an option to flip an image in the editor, only rotation is available.
Dec. 14, 2017
Support is 100% AWESOME! Dude helped me install everything and now I can fulfill custom stuff for my customers.
Dec. 27, 2017
Love the customer service got right on it and helped me out. Works exactly for what we needed.
Nov. 18, 2017
Ryker.co We sell promotional products and it is a necessity for our customers to upload a logo to be on any product we sell. Finding out this app was available was a life saver! And I love the image preview that is on display when someone uploads a image. Thank you!
Nov. 17, 2017
I love this application, very easy to upload, the step-by-step instructions were easy to follow even for my custom web-template which is a bit different. I use this app to allow my customers to upload their images for custom engraving on jewelry. Much needed application and super user friendly. After upload the tech team reached out to me to see how the process went, what a wonderful customer service from this company. - Judit from Lilladesigns
Nov. 17, 2017
Amazing app and very friendly and efficient team. Keep up the good work guys.
Oct. 26, 2017
The support team is phenomenal!! They go above-and-beyond to help me with my product pages. Alan and everyone on the team is Awesome!! 100% Recommend this app! -Charlie, woodandink.com