All reviews

Rating Breakdown

  • 5
    97% (181 ratings)
  • 4
    2% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (3 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 2, 2021

The service (and advice!) from this team is outstanding. Lightning-fast response times, lovely to deal with and a great product, what more can we ask for! Thank you

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 29, 2021

We've used Upload fields for over a year now and never had any issues. It's really easy to install and just works. We've only used support for questions and some small customizations that weren't available in the UI and they have always been super helpful and fast.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 25, 2021

If you want customers to be able to upload files on your store this app is your best choice! I l love the app, you can customize the upload forms in detail within the app. And if you want to do a customization that is not available within the app then you can reach out to the support team and they'll help you out with it! Great app with incredible support team!

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 24, 2021

The app is really effective, easy to use and the customer service is fantastic! They helped me to customize the button on my product page, just perfect.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 16, 2021

Amazing app! I love the uploadkit customer service and app.They are always happy to help with any customizations you want. I can trust if there's an issue they can fix it and they do so immediately

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 5, 2021

We looked at several upload apps and this is by far the best out there. We had a couple of theme issues which wasn't a fault of Upload kit but they sorted it very quickly! The support is fantastic, would definitely recommend!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 19, 2021

Very useful app, my favourite. Top tier! Customers support is excellent. Very fast responding and helpful! Recommended!

Using app

3 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 6, 2021

The customer support I received was fast and pertinent to my issue. No firm is perfect, that is an impossible expectation, but I am happy with the support, and the App seems to be working appropriately.

Using app

4 months

Total reviews

4

Average rating

4.0

5 / 5 Share

Aug. 29, 2021

Not only is this app AMAZING but their support team is even better. They are more than happy to help with any customizations you want and for me, they've always completed these within a matter of hours. Special thanks to Toby for his knowledge in helping me with our customizations. 5-star service.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 29, 2021

The app works great, but the customer service is superb. I'm not getting many visits to my website and was given very helpful suggestions from the staff at UploadKit. Their help was above and beyond...thank you!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2021

Easy upload feature for photos. I like the features such as the crop tool and aspect ratios and black and white. If there was a way to link customer photos with the order number and SKU's someday, that would be ideal.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 4, 2021

We've been using this app now for several months and am really pleased with it. We use it so students can add a screenshot of the business page before booking on of our training courses

Using app

9 months

Total reviews

9

Average rating

4.9

5 / 5 Share

July 26, 2021

Very helpful support team: fast and always available. In terms of the app, I would say it's the best-looking upload app available. Definitely recommend it to anyone requiring file uploads.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2021

Great app with great support! Working for quite a time with it and never had any problems. Everything I ask has been handled carefully in a short amount of time

Using app

10 months

Total reviews

8

Average rating

5.0

5 / 5 Share

July 23, 2021

By far the best customer support from any app that I used before. Had multiple changes and they executed all of them perfectly in less than 24 hours.

Store

EUONIA

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

July 7, 2021

We had some problems with the app due to our theme/ upload button displaying incorrectly. The issues were addressed promptly by the support team. Haven't had much use of the app yet but pleased so far with the support, Thanks Guys! Much appreciated!!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 6, 2021

I have been using the app for a while now and so far I am really happy. The app was really easy to install and use, plus it comes with clear instructions for additional customisation of the appearance. One function stopped working only recently but the support was spot on and everything was fixed and back to normal within few minutes. Highly recommend!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much! We found out that another app was taking over the add-to-cart button on your theme, but happily a little custom code could get things fixed up quickly 👍 Let us know if we can help with anything else!

5 / 5 Share

June 17, 2021

Very good application, good customer service, they solved the problem in minutes. I recommend it 100%.

Using app

About 1 year

Total reviews

4

Average rating

4.0

Developer Reply

Thanks so much for your wonderful review - please let us know if we can help with anything in future!

5 / 5 Share

June 8, 2021

FINALLY! an app to easily have customers upload files for custom products. No crazy code editing or difficult setup process

Using app

25 days

Total reviews

1

Average rating

5.0

Developer Reply

That's fantastic - thanks so much!

5 / 5 Share

June 1, 2021

App works great - exactly what I need it to do. Good customisation options so you can tailor it your store's theme/style. Their support team has also been very helpful and provide prompt responses.

Using app

2 months

Total reviews

1

Average rating

5.0