UpOrder for Shopify

UpOrder

Increase repeat purchases with customized notification emails
Rating
4.8
Feedback
211
Reviews
Chart
#2,855
Shopify

All reviews

5 / 5 Share
Nov. 13, 2021

Tina is amazing - her attention to detail, strategy, clear communication is exactly what we were hoping for when we decided to use Spently, very happy with their client relations team!

Store Using app Total reviews Average rating
Rey to Z About 1 year 4 5.0
5 / 5 Share
Oct. 29, 2021

Spently more than paid for itself within the first 20 days of implementation and the team is great to work with!

Store Using app Total reviews Average rating
Forged Gaming 30 days 1 5.0
5 / 5 Share
Oct. 27, 2021

I ran into some issues where Spently wasn't compatible with my stores latest theme update. The Spently support team were quick and efficient in their response and went above my expectations to fix the issue we had. Very impressed!

Store Using app Total reviews Average rating
Arkivio Over 2 years 3 5.0
5 / 5 Share
Sept. 30, 2021

The tech support is fantastic! Response time is fast and Tina has been super helpful on multiple occasions when issues have come up.

Store Using app Total reviews Average rating
ASSOULINE Over 3 years 6 5.0
5 / 5 Share
Sept. 21, 2021

This app is one of the best ways to generate passive sales. The Spently team is incredibly attentive and the platform is very turn key for us. Definitely recommend it!

Store Using app Total reviews Average rating
Yamamotoyama U.S.A. 11 months 2 4.5
5 / 5 Share
Aug. 24, 2021

Espetacular. Aumentou muito minha conversão de emails e tráfego a loja! Vale muito mais do que é cobrado!

Store Using app Total reviews Average rating
FIBER 19 days 6 4.8
5 / 5 Share
July 29, 2021

If you are reading this review, Spently is a tool you should be using. End of story. We use Klaviyo for the bulk of our email marketing, but using only that leaves holes in an email strategy. We weren't able to leverage notification emails to generate more revenue. We weren't able to really take charge on upgrading what our notification and transaction emails looked like as they go to our customers. Spently changed that, and they gave us a lot more control over what our emails looked like and how they functioned. That's enough to pay for the service, I promise you. Beyond the app being great at what it does, let's talk customer service. I told the Spently team that we had an upcoming launch SOON. Their response was to take our site design and help us create beautiful email templates that matched it for every notification we need to send out, in under a week. I cannot stress enough: not only does Spently do it's job as an app and WAY MORE than pay for itself, but their team took DAYS of work off of my shoulders when my time was limited and pressure was on. They are friendly, helpful, and seem genuinely awesome in every way. This morning, a member of their team reached out to me and told me she had seen the new site in it's final form and had suggestions on updating the templates. These are people you want on your side, and you should use Spently. It is not an expense, it is an investment with a huge ROI, and not investing will cost you money.

Store Using app Total reviews Average rating
Booty Parlor 15 days 6 5.0
5 / 5 Share
July 27, 2021

A great experience from their customer service they answer any and all questions you may have in regard to your store or their product.

Store Using app Total reviews Average rating
Phetamine 3 months 1 5.0
5 / 5 Share
July 25, 2021

Spently has completely upgraded how we do EDM's. Our emails are now on-brand and we saw our revenue grow almost instantly. Highly recommend!

Store Using app Total reviews Average rating
Goju Shots 2 months 2 5.0
5 / 5 Share
July 25, 2021

Tina and Jaret have been nothing short of real partners throughout the whole process of getting Spently up and running on our platform and beyond. Tina has consistently followed up on updates to help us optimize our conversions and add new features that they bring to market. Our emails look amazing, they convert to ROI and the whole post purchase experience is designed for a seamless customer experience. Thank you Spently team!

Store Using app Total reviews Average rating
bonbuz 2 months 1 5.0
5 / 5 Share
July 15, 2021

It would be nice if I could customize the design elements in the email even more, that way it would be completely seamless with our shops marketing emails.

Store Using app Total reviews Average rating
Asher + Rye Over 1 year 2 5.0
5 / 5 Share
June 28, 2021

I have used this app for a while and I love it. The whole team is amazing to work with!!! They make everything so easy and saw results within the first week.

Store Using app Total reviews Average rating
Shine The Light On 5 months 1 5.0
5 / 5 Share
June 24, 2021

Always helpful, and go above and beyond to make sure we are satisfied! Tina went out of her way to analyze our account and redesign our templates to maximize CTR. Thanks, again!

Store Using app Total reviews Average rating
Gin Amber Beauty - 100% Natural Almost 2 years 4 5.0
5 / 5 Share
June 23, 2021

We love this app, it has personalised all our correspondence with our clients. The service is also quick and great, they are always willing to help or guide where they can.

Store Using app Total reviews Average rating
Lifespace About 1 year 3 5.0
5 / 5 Share
June 11, 2021

Since we installed the app, our store looks more professional and it makes money by sending people back to our store. Customer Service here is also awesome. Have been using Spently on all our stores.

Store Using app Total reviews Average rating
semcoworks 2 months 4 4.3
5 / 5 Share
June 9, 2021

We've been super happy with Spently ever since we added it to our store. We've generated way more revenue with Spently than we anticipated, and the cost has paid back in spades.

Store Using app Total reviews Average rating
Euro Flowers Over 1 year 1 5.0
5 / 5 Share
June 9, 2021

We recently rebranded our entire product line and launched a new website - so adding Spently was the final piece of the puzzle in improving our customer's experience. We couldn't be more happier with the results of our new store emails. Tina from the Spently team understood our brand DNA instantly and set up was totally seamless. We have already seen such a difference in our store conversions and repeat purchases! Can't wait to add more features to our store emails and see how far we can take them! Thanks again Spently + Tina!

Store Using app Total reviews Average rating
Design.ME Hair Canada 6 months 1 5.0
5 / 5 Share
June 8, 2021

The app is great and the customer service is even better! Roddy and Tina are awesome and a pleasure to work with. They genuinely care about boosting sales and capturing potentially lost sales. We're very impressed with Spently and looking forward for long term relationship!

Store Using app Total reviews Average rating
Hale Coffee Co. 2 months 2 5.0
5 / 5 Share
May 19, 2021

Big ROI and great customer service in getting everything set up and started. We will defintitely keep using it

Store Using app Total reviews Average rating
Ewing Athletics 29 days 6 5.0
5 / 5 Share
May 12, 2021

Roddy and Tina are super professional and friendly - 10/10 customer service. Very clean and intuitive design as well.

Store Using app Total reviews Average rating
The Commodores About 1 month 1 5.0
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