All reviews

Rating Breakdown

  • 5
    92% (537 ratings)
  • 4
    3% (19 ratings)
  • 3
    1% (6 ratings)
  • 2
    1% (5 ratings)
  • 1
    3% (15 ratings)
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4 / 5 Share

May 3, 2019

Love that the app has email templates for almost everything. Had a few problems understanding the discount codes, but was able to speak with someone in support who helped a lot.

Using app

2 months

Total reviews

4

Average rating

4.3

4 / 5 Share

April 21, 2019

very satisfied with the app. The set up was easy. I just hope they include detailed reports w every plan

Using app

10 days

Total reviews

2

Average rating

4.5

4 / 5 Share

April 12, 2019

Excellent customer service; when I had a problem they responded right away and fixed the issue immediately. The interface looks great and free feature seems plenty. I just started using this app, but it seems like it will be great!!

Using app

About 3 years

Total reviews

3

Average rating

4.7

4 / 5 Share

April 10, 2018

The app was very helpful and had a lot of opportunities to personalize the message our company wanted to send to our customers. I had no issues with the app and it was coded very well. It ran smoothly, was user friendly and had tons of templates to choose from.

Using app

11 days

Total reviews

2

Average rating

4.5

4 / 5 Share

Jan. 1, 2018

So far, Spently is great! I am currently using the free plan for just order confirmations and I really like it! My only complaint would be that some of the plans are a little expensive but other than that I love it!

Using app

4 months

Total reviews

3

Average rating

3.7

4 / 5 Share

Sept. 12, 2017

I looove this app, absolutely easy to use, with many options and the customer support is excellent! A must for every small business e-commerce. Good job!

Using app

Over 3 years

Total reviews

4

Average rating

4.8

4 / 5 Share

June 23, 2017

Our revamped Order Confirmation email is getting RAVE reviews from our clients! Our only want is the ability to make different Order Confirmation emails based on what Product or Collection was ordered (as we offer services, not goods, so sometimes we would prefer if the confirmation email received contained different info than others). Other than that, very happy! :)

Using app

12 months

Total reviews

2

Average rating

4.5

4 / 5 Share

March 22, 2017

So far I have the free version of the app and have been able to create a beautiful bespoke order confirmation email template. I cannot offer an opinion on the rest of the options the app offers, but from what have seen of it so far, its a lovely app and there is very good customer service. www.apacheroselondon.com

Using app

About 1 month

Total reviews

2

Average rating

4.5

4 / 5 Share

Feb. 4, 2016

Why the standard Shopify email notifications look so bad is a wonder but this app does help things look a lot better!

Using app

11 months

Total reviews

8

Average rating

4.5

4 / 5 Share

July 27, 2015

Really REALLY great app! Very intuitive and super easy to use. You can't go wrong!

Using app

12 months

Total reviews

1

Average rating

4.0

4 / 5 Share

June 29, 2015

It's easy to use the app. You don't know html or CSS? It's okay. You can add images for promotions.I hope the app will have 2 features more. First one is a feature of personalized recommendation. And another one is a feature of dynamic coupon code.

Using app

8 months

Total reviews

18

Average rating

4.9

4 / 5 Share

May 2, 2015

This is a very cool and easy to use product. I initially downloaded receiptly but after doing all the customisation, found out that it didn't work for an alternative payment method such as COD or EFT, Bank Deposit...so a bunch of people simply weren't getting it. So I swiftly deleted receiptly and found Spently which solved that problem. Boom. Good stuff.

Using app

Over 7 years

Total reviews

2

Average rating

4.0

4 / 5 Share

April 7, 2015

Just starting with these guys but so far it looks quite simple and in line with the promised stuff. Will get back with more feedback later!

Using app

Over 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 6, 2015

This app creates beautiful order confirmations, etc. No question about that! Despite our early concerns about the app not being incompatible with other Shopify apps, Spently did come through eventually to make the changes so that this app works with the Product Options app. Also, it does include the complete invoice number on all forms now which is comforting. Overall, a great app. It would be great if they created automatic invoices as well.

Using app

About 1 year

Total reviews

3

Average rating

2.0

4 / 5 Share

Jan. 11, 2015

I don't have any experience in coding, this apps is perfect to me, it is easy to use. But there have a few hours of the service that they use was experiencing some technical difficulties which made the logo and social network button in the email notification disappear. They backup the service back in few hours.

Using app

Over 2 years

Total reviews

2

Average rating

4.5

4 / 5 Share

Dec. 17, 2014

Much easier to use, allows our marketing to continue seamlessly to after-sale communication. They've now expanded their templates to include most Notifications which is great. Keep it up!

Using app

Over 4 years

Total reviews

2

Average rating

4.5

4 / 5 Share

Sept. 18, 2014

Spently has the ability to hold our brand together from first interaction to delivery, it allows our brand personality and imagery to continue long after sale which is a benefit to any business. Its a great app!

Using app

Almost 9 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 4, 2014

Spently is a great app as it lets us customise our receipts making them far more personal and look great very easily. Although customising certain parts of the receipt to look how we wanted wasn’t as easy as I’d hoped for Spently were very helpful and quick with their responses meaning that we managed to create what we’d hoped for in no time at all.

Using app

4 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 10, 2013

Cool app, really easy to use. Friendly and helpful comms from developers when I asked a query, good work!

Using app

About 1 month

Total reviews

2

Average rating

4.5