UpOrder (formerly Spently)

Sept. 21, 2021

This app is one of the best ways to generate passive sales. The Spently team is incredibly attentive and the platform is very turn key for us. Definitely recommend it!

Sept. 3, 2021

The Spently app is great, very easy to use, but for us Tina had a major contribution! She was very prompt and attentive, she solved any request in the shortest time - even the customization requests were solved in the shortest time, although it requires more investigation. :)

Aug. 31, 2021

In the first 45-days of use, Spently helped me to obtain over $75k in revenue that otherwise we might not have gotten for my business. Tina has been great at giving suggestions for optimization, as well as making sure we understand the app and are able to fully utilize all the features to their fullest capability. So far I am very pleased with the Spently app and hope the team continues to improve it with more features and A/B testing.

Aug. 24, 2021

Spently is a great APP but what makes this app so awesome is the people behind them among them Tina who is extremely nice and efficient. There is never a negative answer, on the contrary, she is always available to help us and make the results we seek happen.

Aug. 24, 2021

Espetacular. Aumentou muito minha conversão de emails e tráfego a loja! Vale muito mais do que é cobrado!

Aug. 16, 2021

Spently has been amazing for us. The customer service is above and beyond, and we have seen an increase in revenue from the follow-up emails and offers we added. We highly recommend Spently to anyone who wants beautiful, professional, automated emails to go out to their Shopify customers.

July 29, 2021

If you are reading this review, Spently is a tool you should be using. End of story. We use Klaviyo for the bulk of our email marketing, but using only that leaves holes in an email strategy. We weren't able to leverage notification emails to generate more revenue. We weren't able to really take charge on upgrading what our notification and transaction emails looked like as they go to our customers. Spently changed that, and they gave us a lot more control over what our emails looked like and how they functioned. That's enough to pay for the service, I promise you. Beyond the app being great at what it does, let's talk customer service. I told the Spently team that we had an upcoming launch SOON. Their response was to take our site design and help us create beautiful email templates that matched it for every notification we need to send out, in under a week. I cannot stress enough: not only does Spently do it's job as an app and WAY MORE than pay for itself, but their team took DAYS of work off of my shoulders when my time was limited and pressure was on. They are friendly, helpful, and seem genuinely awesome in every way. This morning, a member of their team reached out to me and told me she had seen the new site in it's final form and had suggestions on updating the templates. These are people you want on your side, and you should use Spently. It is not an expense, it is an investment with a huge ROI, and not investing will cost you money.

July 27, 2021

A great experience from their customer service they answer any and all questions you may have in regard to your store or their product.

July 25, 2021

Spently has completely upgraded how we do EDM's. Our emails are now on-brand and we saw our revenue grow almost instantly. Highly recommend!

July 25, 2021

Tina and Jaret have been nothing short of real partners throughout the whole process of getting Spently up and running on our platform and beyond. Tina has consistently followed up on updates to help us optimize our conversions and add new features that they bring to market. Our emails look amazing, they convert to ROI and the whole post purchase experience is designed for a seamless customer experience. Thank you Spently team!

July 15, 2021

It would be nice if I could customize the design elements in the email even more, that way it would be completely seamless with our shops marketing emails.

June 28, 2021

I have used this app for a while and I love it. The whole team is amazing to work with!!! They make everything so easy and saw results within the first week.

June 24, 2021

Always helpful, and go above and beyond to make sure we are satisfied! Tina went out of her way to analyze our account and redesign our templates to maximize CTR. Thanks, again!

June 23, 2021

We love this app, it has personalised all our correspondence with our clients. The service is also quick and great, they are always willing to help or guide where they can.

June 11, 2021

Since we installed the app, our store looks more professional and it makes money by sending people back to our store. Customer Service here is also awesome. Have been using Spently on all our stores.

June 9, 2021

We've been super happy with Spently ever since we added it to our store. We've generated way more revenue with Spently than we anticipated, and the cost has paid back in spades.

June 9, 2021

We recently rebranded our entire product line and launched a new website - so adding Spently was the final piece of the puzzle in improving our customer's experience. We couldn't be more happier with the results of our new store emails. Tina from the Spently team understood our brand DNA instantly and set up was totally seamless. We have already seen such a difference in our store conversions and repeat purchases! Can't wait to add more features to our store emails and see how far we can take them! Thanks again Spently + Tina!

June 8, 2021

The app is great and the customer service is even better! Roddy and Tina are awesome and a pleasure to work with. They genuinely care about boosting sales and capturing potentially lost sales. We're very impressed with Spently and looking forward for long term relationship!

May 25, 2021

Essential App for transactional store emails. It's like a secret weapon working in the background for you all the time. Also, the staff and support are really unparalleled. If only more Shopify apps could be this effective and helpful. You'd have to be crazy to have a Shopify store and not use Spently.

May 19, 2021

Big ROI and great customer service in getting everything set up and started. We will defintitely keep using it