All reviews

Rating Breakdown

  • 5
    92% (222 ratings)
  • 4
    3% (7 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (6 ratings)

Reviews with Text

  • 100% (239)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 11, 2021

Since we installed the app, our store looks more professional and it makes money by sending people back to our store. Customer Service here is also awesome. Have been using Spently on all our stores.

Using app

2 months

Total reviews

4

Average rating

4.3

5 / 5 Share

June 9, 2021

We've been super happy with Spently ever since we added it to our store. We've generated way more revenue with Spently than we anticipated, and the cost has paid back in spades.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 9, 2021

We recently rebranded our entire product line and launched a new website - so adding Spently was the final piece of the puzzle in improving our customer's experience. We couldn't be more happier with the results of our new store emails. Tina from the Spently team understood our brand DNA instantly and set up was totally seamless. We have already seen such a difference in our store conversions and repeat purchases! Can't wait to add more features to our store emails and see how far we can take them! Thanks again Spently + Tina!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 8, 2021

The app is great and the customer service is even better! Roddy and Tina are awesome and a pleasure to work with. They genuinely care about boosting sales and capturing potentially lost sales. We're very impressed with Spently and looking forward for long term relationship!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 19, 2021

Big ROI and great customer service in getting everything set up and started. We will defintitely keep using it

Using app

29 days

Total reviews

6

Average rating

5.0

5 / 5 Share

May 12, 2021

Roddy and Tina are super professional and friendly - 10/10 customer service. Very clean and intuitive design as well.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2021

Amazing service. Tina was very helpful in assisting us in setting up our templates. She went above and beyond what we expected to receive and was very prompt with her replies. The designed emails have definitely made a difference to our customers and ensure they are always prompted with the appropriate emails and discounts. Really looking forward to working with them again.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 23, 2021

App is amazing and the customer service is even better! Thank you Tina and Jaret for helping us set up the templates! Tina was such a pleasure to work with – she was incredibly helpful and so patient when it came to setup everything and answering any questions we had; and not to mention she was so kind! Could not have had a better experience working with her. We just went live with our templates and are looking forward to seeing the results!

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

April 21, 2021

This app is great and Tina from customer service is super helpful. I recommend it if you are able to track incremental sales that will come from this marketing initiative.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 20, 2021

I found this app simple to use and really appreciate having email notifications that are polished in appearance while also being designed to convert. It is still early days, so we will have to wait and see re conversions, but overall I am very pleased with it. The support I have received from the Spently team has been excellent. I needed a feature that was not inherent to the app and they came through with a solution in just a couple of days. That kind of service makes all the difference.

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 13, 2021

Excellent app, great for improving email templates. The first plan should be cheaper, 100 us is quite to much

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 4, 2021

I'm not one to normally write reviews, but have been super impressed with Spently. In a day and age where genuine customer service of any kind is almost non-existent these guys are like a narwhal - elusive at best, magical when you happen upon one... These guys deliver every time - fast, efficient, super helpful, friendly and have the ability to think outside the box (in addition to the app doing exactly what it says it will do, increase sales). Keep it up!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2021

Callum is incredibly helpful in giving us super insightful recommendations and quickly follows up with everything to make sure our templates are always up-to-date. We're impressed by the service we receive.

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 22, 2021

Jaret and Callum were a great team to work with! They went above and beyond to ensure that our needs were met and helped us use Spently in the most efficient way for our business. We just went live with our templates but I am confident it will generate growth for us along with being beautiful to look at!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2020

The team at Spently was so helpful in getting our email templates set up and running. Their process was very easy to complete to get started right away. Their fast responses to minor glitches or changes that needed to made were incredible and our team at TWLOHA is so thankful for their support. Would highly recommend Spently to anyone who is looking to create order notifications and abandoned checkout emails that not only provide results but are extremely easy to use and come with a team that is great to work with!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 2, 2020

Great notification template interface and great team to help optimize operational emails and add to your topline!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2020

I have used this app briefly, and it appears to work well as described. The support team for Spently clearly goes above and beyond to help in every way, and always very quickly. Thanks for this!

Using app

20 days

Total reviews

5

Average rating

4.2

5 / 5 Share

Nov. 11, 2020

Great app! Makes a HUGE difference to how you present yourself to your customers over the standard generic Shopify transactional emails. The team is super helpful and great to work with. Definitely add Spently if you want to improve your customer experience.

Store

SARTORO

Using app

7 months

Total reviews

20

Average rating

4.8

5 / 5 Share

Nov. 11, 2020

Best app and even better team! They are very quick to help with customizations. Pretty genius that it takes over notification emails.

Using app

9 months

Total reviews

12

Average rating

4.7

5 / 5 Share

Sept. 21, 2020

Customer support were amazing. Had a issue with my emails that were showing coding from another app when it came to accessories. No fuss what so ever I told them my issue and they came back to me to say they have fixed it and now my emails look perfect. Thank you Grace

Using app

10 months

Total reviews

3

Average rating

5.0