All reviews

Rating Breakdown

  • 5
    92% (222 ratings)
  • 4
    3% (7 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (6 ratings)

Reviews with Text

  • 100% (239)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 11, 2020

Super good app with an exceptional customer service. Highy recommend it. I have every glitch fixed within 24 hours.

Using app

About 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

July 29, 2020

We used this Spently to generate more return purchases. We are very impressed and thrilled with the result in just a brief period of time.

Using app

14 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 17, 2020

We set up Spently using their Premium white glove service, which is well worth the investment. From start to finish, Grace and the Spently team have been awesome at getting us set up, making regular adjustments and tweaks to our transactional emails. Their attention to detail is impressive and we have seen fabulous results for Nudestix. We would highly recommend this to any other Shopify Plus stores looking for a revenue lift from existing customers.

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 19, 2020

Spently was effortless to set up and exactly what I was looking for in my business. I love how automated and easy it was to follow up with my customers in a strategic manner. I only wish I could have found Spently sooner, as it increased my monthly revenue greatly! I would comfortably say this is the best app in my roster for increasing revenue. Don't delay in downloading, let Spently do the work you don't have time to do.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 19, 2020

I've really enjoyed working with Callum and the Spently team, the service they provide is second to none. As for the application itself, it's very easy to use and offers some incredible feature so that merchants can ensure every email template is on brand, unique and engaging. We've been running the app for two weeks and have already seen two conversions from the abandoned cart email and we hope to see more of this in the future. I highly recommend Spently for anyone looking to improve their email marketing communication and capture their online customers on a different level!

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 15, 2020

We're only just starting out but we are already seeing improved engagement and some revenue coming through our transactional emails. Very happy with the customization of our simple user experience but the support is what puts this service over the top. Honestly, as a full stack marketer I deal with a dozen different support teams and Spently is at the top with their quality and response. Thank you Spently team!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 15, 2020

Can't say enough good things about the service level of the Spently team. They have been extremely helpful in setting up the account and our return has been impressive straight away.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

May 1, 2020

Andrew and others from Spently have been fabulous support with all my questions and the results have been excellent. Highly recommended.

Store

VILRITA

Using app

17 days

Total reviews

6

Average rating

4.5

5 / 5 Share

April 29, 2020

Between the service, effectiveness and the onboarding - everything was a 5 Star experience. They reached out to us and we definitely appreciate that they did, as the software is very easy to use and their team's onboarding processes made it extremely easy to start making money with it right away. On the note of effectiveness - definitely worth the $99 per month for such a capable, yet simple app.

Using app

15 days

Total reviews

2

Average rating

4.5

5 / 5 Share

April 27, 2020

Was struggling to find an app that would let me customise my notification emails and this was the ONLY one that met my needs. Quick and easy to set up, and most importantly makes our emails look so much more professional.

Store

terrae

Using app

About 3 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

April 22, 2020

This app is a game changer. Brought in over 5k in revenue within the first month. Totally worth it. Customer service is great too!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

April 22, 2020

The app is very easy to use, simple and straight forward. Quick to set up, and easily customized. The customer support team is amazing, they'll help set up everything.

Using app

20 days

Total reviews

7

Average rating

4.7

5 / 5 Share

April 20, 2020

The Spently team made this super easy to set up and we started making money on Day 1. After 30 days with our new emails, we had a 50x ROI. Incredible! Our new favorite app!

Using app

About 1 month

Total reviews

13

Average rating

5.0

5 / 5 Share

April 14, 2020

I added this app when I learned Omnisend could not replace my automated store emails (order confirmation, shipping confirmation, etc). Spently does that extremely well! The emails are super easy to design; very intuitive. Not that that mattered; they do all that for you in setup! And they even followed up with me a few weeks after installing to see how I was doing (an actual email, not one of those automated things). And the app paid for itself in the first week alone.

Using app

26 days

Total reviews

5

Average rating

5.0

5 / 5 Share

April 6, 2020

This app is very profession and has performed well. Pricing is flexible, fair and the customer service has been one of the best. Would highly recommend.

Using app

2 months

Total reviews

5

Average rating

4.6

5 / 5 Share

March 5, 2020

Roddy and the rest of the Spently team were fantastic. They responded immediately, were incredibly clear, helpful and nice, and I was able to get a full suite of beautifully formatted customer notification templates in a very short period of time.

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 29, 2020

Spently assigned someone to my account and they set up all my email templates FOR me! I was astonished by she attention to detail and the templates were so on-brand. We did have to tweak some formatting but she was very attentive and got it working. Before my trial even ended I had nearly a $2k return in sales!

Using app

About 1 month

Total reviews

11

Average rating

5.0

5 / 5 Share

Dec. 19, 2019

I had a small issue not finding my way around the app. So, I opened the chat window and Callum created a whole set of Mails for me within a few minutes. Super helpful and more than I expected!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2019

Great app and great customer service. Does what it says on the tin and really help with repeat purchases. Would definitely recommend!

Using app

2 months

Total reviews

15

Average rating

5.0

5 / 5 Share

Dec. 9, 2019

Spently is a great app for emails sent for the shop on orders. We have had issues updating our logo to a most recent version, but these issues aren't cause for concern to not give a 5-star rating. Overall, I'm very please with using how the app communicates with Kit and raises our level of professionalism towards new and returning customers. Only con that I have, is that the Starter Plan would start with 100 monthly orders vs. 50. This would allow for smaller businesses like ours to expand a bit for holiday sales without having to break the budget.

Using app

3 months

Total reviews

2

Average rating

5.0