UpOrder
All reviews
Between the service, effectiveness and the onboarding - everything was a 5 Star experience. They reached out to us and we definitely appreciate that they did, as the software is very easy to use and their team's onboarding processes made it extremely easy to start making money with it right away. On the note of effectiveness - definitely worth the $99 per month for such a capable, yet simple app.
Was struggling to find an app that would let me customise my notification emails and this was the ONLY one that met my needs. Quick and easy to set up, and most importantly makes our emails look so much more professional.
This app is a game changer. Brought in over 5k in revenue within the first month. Totally worth it. Customer service is great too!
The app is very easy to use, simple and straight forward. Quick to set up, and easily customized. The customer support team is amazing, they'll help set up everything.
The Spently team made this super easy to set up and we started making money on Day 1. After 30 days with our new emails, we had a 50x ROI. Incredible! Our new favorite app!
I added this app when I learned Omnisend could not replace my automated store emails (order confirmation, shipping confirmation, etc). Spently does that extremely well! The emails are super easy to design; very intuitive. Not that that mattered; they do all that for you in setup! And they even followed up with me a few weeks after installing to see how I was doing (an actual email, not one of those automated things). And the app paid for itself in the first week alone.
This app is very profession and has performed well. Pricing is flexible, fair and the customer service has been one of the best. Would highly recommend.
Roddy and the rest of the Spently team were fantastic. They responded immediately, were incredibly clear, helpful and nice, and I was able to get a full suite of beautifully formatted customer notification templates in a very short period of time.
Spently assigned someone to my account and they set up all my email templates FOR me! I was astonished by she attention to detail and the templates were so on-brand. We did have to tweak some formatting but she was very attentive and got it working. Before my trial even ended I had nearly a $2k return in sales!
I had a small issue not finding my way around the app. So, I opened the chat window and Callum created a whole set of Mails for me within a few minutes. Super helpful and more than I expected!
Great app and great customer service. Does what it says on the tin and really help with repeat purchases. Would definitely recommend!
Spently is a great app for emails sent for the shop on orders. We have had issues updating our logo to a most recent version, but these issues aren't cause for concern to not give a 5-star rating. Overall, I'm very please with using how the app communicates with Kit and raises our level of professionalism towards new and returning customers. Only con that I have, is that the Starter Plan would start with 100 monthly orders vs. 50. This would allow for smaller businesses like ours to expand a bit for holiday sales without having to break the budget.
This app has turned our notifications into a new channel of revenue for us! Highly recommend using this app.
Great app! Great customer service... Very happy with it. We generated $700 in the recovered abandoned carts.
Every experience with Spently has been super. Grace is a rockstar and they are both expedient and thorough. We very much appreciate the great service.
I am working with Grace and she is so helpful. I really appreciate of all her specialized knowledge and assistance! Spently has awesome customer service...Thanks Grace !
Spently gives you great customization options + an amazing ROI. Plus, the service is one of a kind!
I absolutely love this app. I was in a time crunch and needed to develop a suite of customer emails for my store. I found this app and it took me no time to learn the tool and implement automatic emails that have been running smoothly since. Customer service was also super responsive and helpful. I definitely recommend it!
Spently has been great so far! Support, namely Callum, has been accessible just about any hour of the day. I feel like it has been worth the cost so far, especially for abandoned carts. This is a part of my site I've felt has been lacking, and Spently makes it easy and beautiful. I would definitely recommend this app to anyone that wants their emails to look more like their website and less like a standard shopify email. As a bonus I so appreciate they help to design and layout the emails with you.
We have loved the results of what Spently has done for us, but we have been more impressed with their customer service. Roddy and Callum have been awesome to work with and have delivered on everything we've thrown at them. Couldn't recommend this app more!
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