UpOrder (formerly Spently)
Increase repeat purchases with customized notification emails
Rating
4.8
feedback
582
chart
#7,760
All reviews
Rating Breakdown
May 12, 2021
Roddy and Tina are super professional and friendly - 10/10 customer service. Very clean and intuitive design as well.
May 5, 2021
We love Spently! Roddy and Tina are so helpful in getting everything set up professionally and quickly. I love how it works alongside our email marketing software and generates extra revenue. The personalised coupon codes with the customers name as the prefix is a cool feature too. Highly recommend this app.
May 5, 2021
Amazing service. Tina was very helpful in assisting us in setting up our templates. She went above and beyond what we expected to receive and was very prompt with her replies. The designed emails have definitely made a difference to our customers and ensure they are always prompted with the appropriate emails and discounts. Really looking forward to working with them again.
April 30, 2021
Amazing Customer service, Tina is very prompt & very helpful. It was my first time starting an online store but Tina answered all my queries very patiently. I would suggest if Spently can make their priced plans affordable ( Upto 30$ per month) , this will help small businesses like me to upgrade to better plans.
April 23, 2021
App is amazing and the customer service is even better! Thank you Tina and Jaret for helping us set up the templates! Tina was such a pleasure to work with – she was incredibly helpful and so patient when it came to setup everything and answering any questions we had; and not to mention she was so kind! Could not have had a better experience working with her. We just went live with our templates and are looking forward to seeing the results!
April 22, 2021
Special Thanks to Tina and Jaret for helping me to set up the email templates! Tina was really friendly, patient and exceptional in helping me and providing informative training on the app. Customer Service is excellent and really amazing! I'm looking forward to increase Sales with Spently. Thank you!
April 21, 2021
This app is great and Tina from customer service is super helpful. I recommend it if you are able to track incremental sales that will come from this marketing initiative.
April 20, 2021
I found this app simple to use and really appreciate having email notifications that are polished in appearance while also being designed to convert. It is still early days, so we will have to wait and see re conversions, but overall I am very pleased with it. The support I have received from the Spently team has been excellent. I needed a feature that was not inherent to the app and they came through with a solution in just a couple of days. That kind of service makes all the difference.
March 31, 2021
The quality of an app is made, by equal measures, by the value added from their service but also by the level and efficiency of support they provide when you need some. In this case, Spently is currently doing great at both! Would highly recommend.
Feb. 16, 2021
I'm so happy I found this app. We had a quick chat via zoom, talked about my main goals when using the app and found a magnificent solution. Thanks guys - all the best from Germany!
Feb. 13, 2021
Excellent app, great for improving email templates. The first plan should be cheaper, 100 us is quite to much
Feb. 4, 2021
I'm not one to normally write reviews, but have been super impressed with Spently. In a day and age where genuine customer service of any kind is almost non-existent these guys are like a narwhal - elusive at best, magical when you happen upon one... These guys deliver every time - fast, efficient, super helpful, friendly and have the ability to think outside the box (in addition to the app doing exactly what it says it will do, increase sales). Keep it up!
Jan. 22, 2021
Callum is incredibly helpful in giving us super insightful recommendations and quickly follows up with everything to make sure our templates are always up-to-date. We're impressed by the service we receive.
Jan. 22, 2021
Jaret and Callum were a great team to work with! They went above and beyond to ensure that our needs were met and helped us use Spently in the most efficient way for our business. We just went live with our templates but I am confident it will generate growth for us along with being beautiful to look at!
Jan. 19, 2021
I love this app! It makes creating notification e-mails super easy and intuitive. It has helped make my brand look so much more professional. The support team is also great, they helped me figure out my notification e-mails in no time at all. Overall, I would definitely recommend it!
Jan. 11, 2021
We've integrated Spently into our small online shop. It was easy to do and the service support is first class!
Jan. 21, 2021
It was amazing , I had a couple of problems and they were amazing at fixing it and gave me beyond amazing service.
Dec. 17, 2020
Great App and useful, I would highly suggest it! Also the support team is on another level solving any problem on time!
Dec. 14, 2020
The team at Spently was so helpful in getting our email templates set up and running. Their process was very easy to complete to get started right away. Their fast responses to minor glitches or changes that needed to made were incredible and our team at TWLOHA is so thankful for their support. Would highly recommend Spently to anyone who is looking to create order notifications and abandoned checkout emails that not only provide results but are extremely easy to use and come with a team that is great to work with!
Dec. 8, 2020
Spently is such a great app! As a small startup, we don't have a big budget for every single area yet. Spently was a lifesaver when it came to creating appealing email templates, without breaking the bank! I highly recommend for anyone looking to create some fantastic notification emails within their shopify store.