UpOrder (formerly Spently)
Increase repeat purchases with customized notification emails
Rating
4.6
feedback
582
chart
#7,242
All reviews
Rating Breakdown
Review RSS Feed
June 4, 2020
Excellent app and amazing customer service! I am really glad to choose them for my Shopify store. I recommend them!!
May 29, 2020
I use this app for one of more stores as a test and so far it is going great! Customer service is probably the best from all the available apps.
May 22, 2020
nice app and very easy to understand when you really get it done. Thanks again. It's just what my and my shop needed.
May 5, 2020
Really enjoyed using the app. Interface is really easy to design customised templates that suit my store's look and feel.
May 1, 2020
Andrew and others from Spently have been fabulous support with all my questions and the results have been excellent. Highly recommended.
April 29, 2020
Between the service, effectiveness and the onboarding - everything was a 5 Star experience. They reached out to us and we definitely appreciate that they did, as the software is very easy to use and their team's onboarding processes made it extremely easy to start making money with it right away. On the note of effectiveness - definitely worth the $99 per month for such a capable, yet simple app.
April 28, 2020
This App is great, I really like how easy it is to customize communication to the customers and drive them back for repeat business. Customer Support is hands down the best ever. Bravo Spently!
April 27, 2020
Was struggling to find an app that would let me customise my notification emails and this was the ONLY one that met my needs. Quick and easy to set up, and most importantly makes our emails look so much more professional.
April 23, 2020
Oh these guys have an amazing product and a really good support team. I have been impressed by the way how they customized my email templates that is completely in sync with my brand colors and branding language. Well worth it. Thank you :)
April 22, 2020
I really love this app. The support we received from the Spently team is over and beyond 10 stars. This app is a must for every store owner to ensure that they have branded, professional email notifications going out to their customers that will help them generate more income. The only thing I wish I could do is manually send an email notification from the app to a customer in the event that one was not sent via the shopify trigger. Overall an excellent app, with exceptional customer service!!
Thanks for the great review! Depending on the email notification type, there are some manual ways to trigger these within your Shopify Admin. Message us in the app or at [email protected] and we can point you in the right direction. Thanks again!
April 22, 2020
This app is a game changer. Brought in over 5k in revenue within the first month. Totally worth it. Customer service is great too!
April 22, 2020
The app is very easy to use, simple and straight forward. Quick to set up, and easily customized. The customer support team is amazing, they'll help set up everything.
April 21, 2020
The app is incredibly easy to use and super quick to set up. The customer support team is even better, they'll help set up everything in case you do not have the time to do it. 10/10 recommend to any brand
April 20, 2020
The Spently team made this super easy to set up and we started making money on Day 1. After 30 days with our new emails, we had a 50x ROI. Incredible! Our new favorite app!
April 15, 2020
This app is great for crafting beautiful, professional auto emails for events such as order confirmation, shipping updates, and more. My only regret is that it doesn't support a newsletter feature. Grace Kwok was excellent at assisting me with getting my templates set up, and she even kindly extended my free trial when I had to pause my shop right after starting with Spently due to the COVID-19 outbreak affecting my Chinese suppliers at the time. A bit pricey, but I appreciate being able to see exactly how much revenue is attributed to Spently's intervention each month in addition to the lifetime of using the app.
April 14, 2020
I added this app when I learned Omnisend could not replace my automated store emails (order confirmation, shipping confirmation, etc). Spently does that extremely well! The emails are super easy to design; very intuitive. Not that that mattered; they do all that for you in setup! And they even followed up with me a few weeks after installing to see how I was doing (an actual email, not one of those automated things). And the app paid for itself in the first week alone.
April 7, 2020
Amazing customer service and great to work with. Great for keeping up with customers and making sure everything is good.
April 6, 2020
This app is very profession and has performed well. Pricing is flexible, fair and the customer service has been one of the best. Would highly recommend.
March 25, 2020
I’ve been taking the time to streamline my site and happy that I found Spently. I’m spending more on ads, that just break even at best, cause of what I’ve calculated my new LTV to be thanks to Spently. My customer life time value looks to have an increase of %25+ that’s huge in this world. I’m also seeing my email open-rate crush it with Spently’s confirmation emails. It’s super cool what you all are doing!! I also have to mention that my point-of-contact (Jordy) is astonishing at what she does, super friendly and seemingly always available to assist me:)