UpOrder (formerly Spently)
Increase repeat purchases with customized notification emails
Rating
4.8
feedback
582
chart
#6,961
All reviews
Rating Breakdown
March 12, 2020
I am working with Grace and she is so helpful. I really appreciate of all her specialized knowledge and assistance! Spently has awesome customer service...Thanks Grace !
Oct. 23, 2019
Spently gives you great customization options + an amazing ROI. Plus, the service is one of a kind!
Oct. 17, 2019
This is just amazing, i used it to configure my templates, just what i needed! also customer support is more than 5 stars!
Oct. 17, 2019
If you could only get 1 app, Spently would be the one. These guys thought of everything and got it right; so, well done. I was blown away with how easy it was to transfer the email templates into Shopify. Absolutely, the easiest app to use on my Shopify store. And, it is actually enjoyable to design the emails. Being able to contact my customers without them feeling solicited is terrific, but more meaningful to me is the way the emails help build my brand in the very competitive world of beauty and personal care products. Their YouTube video was very helpful, but the helpful award goes to Callum. I was so stressed trying to get my store ready for launch; so, Callum jumped in and helped me with my template. I never had that happen throughout this entire experience. The support at Spently is ongoing and truly second to none. Couldn't be happier.
Oct. 10, 2019
I absolutely love this app. I was in a time crunch and needed to develop a suite of customer emails for my store. I found this app and it took me no time to learn the tool and implement automatic emails that have been running smoothly since. Customer service was also super responsive and helpful. I definitely recommend it!
Oct. 10, 2019
Spently has been great so far! Support, namely Callum, has been accessible just about any hour of the day. I feel like it has been worth the cost so far, especially for abandoned carts. This is a part of my site I've felt has been lacking, and Spently makes it easy and beautiful. I would definitely recommend this app to anyone that wants their emails to look more like their website and less like a standard shopify email. As a bonus I so appreciate they help to design and layout the emails with you.
Oct. 8, 2019
We have loved the results of what Spently has done for us, but we have been more impressed with their customer service. Roddy and Callum have been awesome to work with and have delivered on everything we've thrown at them. Couldn't recommend this app more!
Oct. 7, 2019
I am a dummy when it comes to anything coding or technical so I was definitely intimidated by all the stuff that Spently can do. I had downloaded it a month ago but didn't get around to activating it until this weekend. Immediately upon activation I received a message from Callum saying they can assist with installing all of the templates for me (FOR FREE!). That was nice. The only thing is that since it was a Saturday they are closed on weekends. (NO BIGGIE) So my impatient self decided to try to figure it out myself so I visited there very resourceful support page and got a video and full test walk-through on how to do the installations myself. Done! I was extremely impressed by all that the app has to offer. So remember that message I got from Callum on Saturday? Well like clockwork first thing Monday morning Callum emailed me to followup on my questions. I had also installed another discount app on Sunday and was confused how to get the two to work together. But again, the Spently app is designed so perfect that there really wasn't any conflict and my technilogically handicapped self was able to get both apps installed and working together seamlessly. It goes to show the amount of thought and work they put into developing this app. I had no access to support because it was the weekend yet I was able to find all the help I need and receive a quick followup in a more than timely manner from the company --The developer himself might I add! So we're up and running. My only thing I'm nervous about is the cost per month only because I am completely new to ecommerce and I'm hoping I get things running in time so that the website pays for itself. The app is DEFINITELY worth its monthly cost. I just pray I can get things running smoothly so I can afford to keep it. Looking forward to making millions with Spently!!!!
Oct. 3, 2019
I switched all my follow up emails to to this app Callum was so helpful Brand consistency is key and this app knows it!
Oct. 2, 2019
Spently is a must for any store owner who wants to move the needle towards more sales. The branded emails are great but perhaps the biggest thing that rocketed our sales was setting follow up emails to our customers targeting certain collections with the goal of repeat sales. Awesome stuff and their team is readily available.
Sept. 25, 2019
Great app! Male Enhancement/Diet Pills/SportsNutrition/KETO DIET/HEMP OIL www.musclephenomsports.com ALL PRODUCTS AVAILABLE WORLDWIDE THROUGH AMAZON AND EBAY!
Sept. 24, 2019
i use this to entice customers back to our store. Abandoned cart emails and offers particularly successful.. Customer service really responsive too. Thanks Callum!
Sept. 23, 2019
Great app! Easy to set up and gives a very professional look to my store emails. Customer service is outstanding. I highly recommend!
Sept. 20, 2019
i installed the apps for email marketing needs of my store, it feels good and looking forward to result
Sept. 12, 2019
Roddy and Callum are great! Super helpful, answered all my questions, made the setup process very easy. Great product, definitely a big step up from what we had before. Highly recommend!
Aug. 25, 2019
Spently has been a dream to work with - they were super helpful in getting started, and really collaborated with me to come up with a plan that suited my brand. They listened to my ideas and implemented a strategy that has already started paying dividends. I look forward to using them going forward.
Aug. 20, 2019
This is a great app which just makes the communication to customers more professional and allows you to have a same brand message and look and feel going out on all mails. This will set you apart from the pack. Easy to install and configure, giving the follow up emails a go now with an abandoned cart 3 mail sequence to catch those that have fallen through the net. Lets wait for results
Aug. 13, 2019
Love this app! The customer service is top notch, and now my emails have the proper flavor to them. Very happy, even with the basic plan!
Aug. 12, 2019
Spently has created so much lost revenue for us, highly recommended app for abandon cart recovery, as well as coupon code creation.
Aug. 12, 2019
Great app, i highly recommend Spently there personalized emails and coupon code sending really helps customers make there purchase on our site.