UPS Shipping (Official)
World Class Shipping Automation Powered by Itembase
Rating
4.7
feedback
101
chart
#81
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
3%
-
Less than a month
44%
-
Less than a year
47%
-
More than a year
4%
Reviews Summary
The UPS Shipping app receives mostly positive reviews from users, with many praising the fantastic customer support provided by the team, particularly mentioning the quick responses and efficient issue resolution. Users appreciate the app for its reliability, time-saving features, and ease of use. However, some users have pointed out limitations such as the app not being very user-friendly, having pale text on a white background, and lacking certain features like split shipments and address validation. Despite these drawbacks, the majority of users find the app helpful and efficient, especially when integrated with Shopify.
Highlights
Review RSS Feed
All reviews
Aug. 6, 2025
We have been using the UPS Shipping Dashboard for a little over 2 years now and have had ZERO issues when it comes to managing and creating labels for our shipments. The automatic shipping details make every order quick and concise, alongside the automatic fulfillment. Any questions we did have for customer service were answered promptly, and with clear, easy-to-follow directions. I would highly suggest to use the app for any and all UPS shipments through Shopify!
Aug. 1, 2025
Fantastic customer support! I have never gotten responses so fast from customer service and they resolve issues just as quickly. No complaints - keep up the great work UPS Shipping Team!
July 7, 2025
The support I received has been good - we had many questions when changing from another Courier service as the setup is different. Every question I asked got answered. The app is quite good, it does have some limitations, but does what we currently need it to do.
April 17, 2025
It's ok but could and should be a lot better if it's the official UPS app. It's not particularly user friendly, the text is pale grey against a white background which makes it difficult to use. It has limited features, for example you can't do a split shipment, and there's no address validation etc. We use it occasionally but it's not that good if you have a lot of orders to ship so we mostly use another third party shipping app linked to our UPS account. Hoping it improves in time
Using app
Over 1 year
Total reviews
2
Average rating
4.0
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more