UPS Shipping (Official)
World Class Shipping Automation Powered by Itembase
Rating
4.6
feedback
101
chart
#75
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
2%
-
Less than a month
38%
-
Less than a year
55%
-
More than a year
10%
Reviews Summary
The UPS Shipping Dashboard app has received a mix of positive and negative reviews from users. Positive aspects include the app being easy to use, quick customer support, and seamless integration with Shopify. Users appreciate the time-saving features, intuitive dashboard, and the ability to streamline order fulfillment. Customer service, particularly from Ruben, has been highlighted as exceptional and efficient. On the other hand, negative feedback revolves around issues such as limited features, difficulty in using the app due to design choices, and synchronization problems with Shopify orders. Some users also mentioned challenges with specific UPS services not being supported.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 17, 2025
It's ok but could and should be a lot better if it's the official UPS app. It's not particularly user friendly, the text is pale grey against a white background which makes it difficult to use. It has limited features, for example you can't do a split shipment, and there's no address validation etc. We use it occasionally but it's not that good if you have a lot of orders to ship so we mostly use another third party shipping app linked to our UPS account. Hoping it improves in time
Using app
Over 1 year
Total reviews
2
Average rating
4.0
Feb. 5, 2025
Easy to use and easy to install. The customer support is very quick and helpful.
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