Rating

4.6

feedback

113

Reviews

chart

#187

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    2%
  • Less than a month
    41%
  • Less than a year
    48%
  • More than a year
    6%

Reviews Summary

The UPS Shipping Dashboard app has received overwhelmingly positive reviews from users, with many highlighting the exceptional customer support provided by Ruben and the team. Users appreciate the quick responses, efficient problem-solving, and overall helpfulness of the support staff. The app is praised for being easy to set up and use, saving users time in managing shipping needs. Additionally, users mention that the app is seamlessly integrated with Shopify, making order fulfillment streamlined and efficient. However, there are a few users who have mentioned limitations such as the app not supporting checkout rates and some issues with synchronization with Shopify orders.

Highlights

Exceptional customer support and quick responses
Ease of use and time-saving features
Seamless integration with Shopify
Limitations mentioned by some users
Efficient problem-solving and helpful support staff

Rating Breakdown

  • 5
    92% (104 ratings)
  • 4
    1% (1 ratings)
  • 3
    2% (2 ratings)
  • 2
    2% (2 ratings)
  • 1
    4% (4 ratings)

Reviews with Text

  • 99% (112)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 20, 2026

10/10 support setting up the app. all features you need.

Store

VISIO

Using app

--

Total reviews

5

Average rating

5.0

1 / 5 Share

Jan. 11, 2026

dosent work at all, dosent show at checkout, nothing

Using app

Over 1 year

Total reviews

4

Average rating

2.0

Developer Reply

Hello, thank you for using the App. The UPS Dashboard app does not support displaying rates in the Checkout. The Dashboard works in a way that it synchronizes your orders from your Shopify store to the Dashboard. On the Dashboard you can in bulk create labels, return labels, use paperless invoice, schedule pickups and many more features. We provide another App for displaying UPS Checkout Rates in Shopify. In order to use this you have to have a Shopify Plus, Advanced or Growth plan. Please reach out to us at [email protected] so that we can guide, support and onboard you. Thank you Team ecommerce.help

5 / 5 Share

Dec. 8, 2025

UPS Support really works, Ruben helped me with connecting two stores to one account, so I am completely satisfied with this app and can recommend it for sure.

Using app

Over 1 year

Total reviews

5

Average rating

4.4

5 / 5 Share

Nov. 25, 2025

Rápidos, atentos y con seguimiento. Como todo lo que hace UPS. Ruben Miller fue el técnico que me ayudo, impecable. La aplicación claramente sigue en desarrollo pero incluso en esta etapa es muchísimo mas fácil que usar la pagina web y mas con el servicio técnico que poseen.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2025

Great support from Ruben who helped us solve an issue after UPS migrated to OAuth 2.0

Using app

Over 2 years

Total reviews

1

Average rating

5.0

All reviews

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