Rating

4.7

feedback

115

Reviews

chart

#212

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    2%
  • Less than a month
    40%
  • Less than a year
    47%
  • More than a year
    8%

Reviews Summary

The UPS Shipping Dashboard app has received overwhelmingly positive reviews from users, with many highlighting the excellent customer support provided by Ruben. Users appreciate the app's ease of use, time-saving features, and seamless integration with Shopify. The quick responses and efficient solutions offered by the support team have been praised consistently. However, there are a few negative reviews mentioning issues such as difficulty in connecting accounts, incorrect shipping cost calculations, and limitations in features like split shipments and address validation. Despite these drawbacks, the majority of users find the app reliable and beneficial for their shipping needs, especially with the exceptional support provided by the team.

Highlights

Positive customer support experience and quick responses
Ease of use and time-saving features
Seamless integration with Shopify
Some users faced issues with account connection and shipping cost calculations
Limited features like split shipments and address validation

Rating Breakdown

  • 5
    92% (106 ratings)
  • 4
    1% (1 ratings)
  • 3
    2% (2 ratings)
  • 2
    2% (2 ratings)
  • 1
    3% (4 ratings)

Reviews with Text

  • 99% (114)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 25, 2026

The UPS eCommerce team has been incredibly helpful and fast in replying to our inquiries. We asked for a certain function in our dashboard allowing us to create multiple rules for a more automated workflow. Ruben and his team produced results the very next day.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2026

Excellent quick responses and efficient solutions everytime.

Store

audette

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 28, 2026

The app is very straight forward, easy to link your accounts and Ruben provides quick support when needed!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2026

10/10 support setting up the app. all features you need.

Store

VISIO

Using app

About 1 month

Total reviews

6

Average rating

5.0

1 / 5 Share

Jan. 11, 2026

dosent work at all, dosent show at checkout, nothing

Using app

Over 1 year

Total reviews

4

Average rating

2.0

Developer Reply

Hello, thank you for using the App. The UPS Dashboard app does not support displaying rates in the Checkout. The Dashboard works in a way that it synchronizes your orders from your Shopify store to the Dashboard. On the Dashboard you can in bulk create labels, return labels, use paperless invoice, schedule pickups and many more features. We provide another App for displaying UPS Checkout Rates in Shopify. In order to use this you have to have a Shopify Plus, Advanced or Growth plan. Please reach out to us at [email protected] so that we can guide, support and onboard you. Thank you Team ecommerce.help

All reviews

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