Rating
4.7
Feedback
115
Reviews
Chart
#585
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for the UPS Shipping Dashboard app are overwhelmingly positive, with users praising the quick and efficient customer support provided by Ruben and the team. Many users appreciate the app's ease of use, straightforward setup process, and the time-saving features it offers for managing shipping and order fulfillment. The support team is highlighted for their responsiveness, helpfulness, and dedication to resolving issues promptly. However, there are a few negative reviews mentioning issues with account setup, synchronization problems with Shopify orders, and limitations in certain features like checkout rates and label printing. Overall, the app is recommended for its functionality and excellent customer service.

Time spent using app
How long merchants keep the app installed.
Less than an hour 3%
Less than a day 2%
Less than a month 40%
Less than a year 48%
More than a year 8%
All reviews
5 / 5 Share
March 25, 2026

The UPS eCommerce team has been incredibly helpful and fast in replying to our inquiries. We asked for a certain function in our dashboard allowing us to create multiple rules for a more automated workflow. Ruben and his team produced results the very next day.

Store Using app Total reviews Average rating
Artisan Fibres 2 months 2 5.0
5 / 5 Share
March 10, 2026

Excellent quick responses and efficient solutions everytime.

Store Using app Total reviews Average rating
audette Over 3 years 2 5.0
5 / 5 Share
Jan. 28, 2026

The app is very straight forward, easy to link your accounts and Ruben provides quick support when needed!

Store Using app Total reviews Average rating
HeliumDeploy Over 1 year 1 5.0
5 / 5 Share
Jan. 20, 2026

10/10 support setting up the app. all features you need.

Store Using app Total reviews Average rating
VISIO About 1 month 6 5.0
1 / 5 Share
Jan. 11, 2026

dosent work at all, dosent show at checkout, nothing

Store Using app Total reviews Average rating
Amanda Marcucci Over 1 year 5 1.8
Developer Reply

Hello, thank you for using the App. The UPS Dashboard app does not support displaying rates in the Checkout. The Dashboard works in a way that it synchronizes your orders from your Shopify store to the Dashboard. On the Dashboard you can in bulk create labels, return labels, use paperless invoice, schedule pickups and many more features. We provide another App for displaying UPS Checkout Rates in Shopify. In order to use this you have to have a Shopify Plus, Advanced or Growth plan. Please reach out to us at [email protected] so that we can guide, support and onboard you. Thank you Team ecommerce.help

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