Rating

4.7

feedback

115

Reviews

chart

#183

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    2%
  • Less than a month
    40%
  • Less than a year
    48%
  • More than a year
    8%

Reviews Summary

The UPS Shipping Dashboard app has received overwhelmingly positive reviews from users, with many highlighting the exceptional customer support provided by Ruben and the team. Users appreciate the quick responses, efficient solutions, and helpful guidance offered by the support staff. The app is praised for being straightforward, easy to link accounts, and for saving time with order processing and label creation. Additionally, users mention the app's seamless integration with Shopify and the automation features that enhance workflow efficiency. However, there are a few negative reviews mentioning issues such as difficulty in connecting accounts, limited features like address validation, and occasional errors in order processing. Despite these drawbacks, the app's strong customer service and time-saving capabilities make it a recommended choice for managing UPS shipments through Shopify.

Highlights

Exceptional customer support and quick responses
Straightforward and easy to use
Seamless integration with Shopify
Time-saving automation features
Some users experienced difficulties in account connection and limited features

Rating Breakdown

  • 5
    92% (106 ratings)
  • 4
    1% (1 ratings)
  • 3
    2% (2 ratings)
  • 2
    2% (2 ratings)
  • 1
    3% (4 ratings)

Reviews with Text

  • 99% (114)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 25, 2026

The UPS eCommerce team has been incredibly helpful and fast in replying to our inquiries. We asked for a certain function in our dashboard allowing us to create multiple rules for a more automated workflow. Ruben and his team produced results the very next day.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 10, 2026

Excellent quick responses and efficient solutions everytime.

Store

audette

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 28, 2026

The app is very straight forward, easy to link your accounts and Ruben provides quick support when needed!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2026

10/10 support setting up the app. all features you need.

Store

VISIO

Using app

About 1 month

Total reviews

6

Average rating

5.0

1 / 5 Share

Jan. 11, 2026

dosent work at all, dosent show at checkout, nothing

Using app

Over 1 year

Total reviews

5

Average rating

1.8

Developer Reply

Hello, thank you for using the App. The UPS Dashboard app does not support displaying rates in the Checkout. The Dashboard works in a way that it synchronizes your orders from your Shopify store to the Dashboard. On the Dashboard you can in bulk create labels, return labels, use paperless invoice, schedule pickups and many more features. We provide another App for displaying UPS Checkout Rates in Shopify. In order to use this you have to have a Shopify Plus, Advanced or Growth plan. Please reach out to us at [email protected] so that we can guide, support and onboard you. Thank you Team ecommerce.help

All reviews

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