Dygma review for UPS Shipping (Official)
Oct. 16, 2024
The App doesnt work as smooth as it should vs their competition. The main issues Ive seen are reading orders incorrectly from Shopify (especially with orders with several items) and certain orders dont get auto-fulfilled in Shopi when printing labels in the app (and we still dont know whats triggers this problem). Eitherway, this happens in a short amount of orders but I think it should get improvements. Regarding the CS support, the service has been great and helpful.
Developer Reply
Hello, thank you for the review. Please open up a ticket with us regarding the issues you're facing so that we can work on solving these issues for you, specifically the ones that you're mentioning in your review. Thank you Team ecommerce.help
Developer
Shopify App Store