RetroStuff Canada review for UPS Shipping (Official)
Nov. 16, 2024
Doesn't support checkout rates, so there was no way to expose UPS to customers, and it tried charge me literally 3-4x as much for UPS shipping labels as Shopify's built-in UPS labels. This app was charging more for the slowest UPS service than Shopify charged for the fastest UPS service! Completely absurd.
Hello, thank you for your message. The app does not advertise that it supports Checkout Rates. The Dashboard requires you to use your own UPS Account Number. The app itself does not deal with rates at all, it loads your (discounted) rates with your UPS Account Number. You can reach out to your UPS Account Manager to discuss the pricing. The app does not have any influence on this. While buying labels via Shopify, you're using Shopifys discounted rates. We're happy to answer all those inquiries in tickets when you upen them up with us by writing to [email protected] Thank you!
