Vanga AI Post Purchase Upsell
The reviews for the Vanga app on Shopify are overwhelmingly positive, with users praising the app for its effectiveness in upselling and post-purchase strategies. Customers appreciate the easy setup process, dynamic recommendations, and clear insights provided by Vanga. The customer support, particularly from Reda, is highlighted as exceptional, with quick responses and helpful assistance. Users mention that the app has significantly boosted their revenue and improved their average order value. Some reviewers also commend the app for its user-friendly interface and the seamless integration with Shopify. However, there are a few mentions of minor issues, such as pricing model changes and concerns about the Thank You page offers showing the same product that was just purchased, leading to potential order cancellations.
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no offer shown since 3 months lost so much potential sales because of this
Hello, we’re really sorry to hear this. We understand how concerning it is to feel like you may have missed sales because offers were not showing properly. We’d love the chance to help fix this for you. Please send us a message through the in-app support chat, and we’ll work with you directly to troubleshoot the issue and get things back on track as quickly as possible. Vanga Support
Application parfaite fonctionne très bien !
Super App je recommande à 100% !
I used the app for long time but weirdly my balance credits became empty and offer was not shown for several month so lost lot of sales opportunity because of it...
Thank you for taking the time to leave feedback. After carefully reviewing our records, we found that this account only installed the app but never signed up for a plan, activated features, or added any credits(we do not have a system to add credits on this app). Because the app was never actually set up or used, it wouldn’t have been possible for the issues you describe (credits disappearing or offers not showing) to occur. We take all feedback seriously, but we also want to ensure reviews reflect real usage so merchants can make informed decisions. If you’d like to truly test the app, we’d be happy to walk you through the setup step-by-step and make sure everything is working as expected. We have been trying to contact you many times over the past 2 days and we are unsuccessful at the attempt. Please reach out to our support team directly at [email protected] & we’re always here to help.
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