Vanga AI Upsell App Order Bump
The reviews are overwhelmingly positive, with many merchants praising the app’s ease of setup, user-friendly interface, and strong impact on average order value, conversion rate, and post-purchase revenue. A recurring highlight is the quality of customer support, especially quick, helpful, and proactive assistance that often resolves issues fast and even goes beyond the app itself. Several reviewers also appreciate the AI-driven recommendations, flexible upsell placements, and the app’s strong value for money compared with other upsell tools. The main negative feedback centers on reliability and edge-case functionality. A few users reported periods where offers were not shown, credits/balance issues, or performance problems that led to missed sales opportunities. Some also noted limitations with certain payment methods or concerns about automatic thank-you-page offers showing the same product a customer just bought, which can create awkward customer experiences and order cancellations. Overall, the app is seen as effective and well-supported, but a small number of merchants want more robust logic and fewer operational issues.
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no offer shown since 3 months lost so much potential sales because of this
Hello, we’re really sorry to hear this. We understand how concerning it is to feel like you may have missed sales because offers were not showing properly. We’d love the chance to help fix this for you. Please send us a message through the in-app support chat, and we’ll work with you directly to troubleshoot the issue and get things back on track as quickly as possible. Vanga Support
Application parfaite fonctionne très bien !
Super App je recommande à 100% !
I used the app for long time but weirdly my balance credits became empty and offer was not shown for several month so lost lot of sales opportunity because of it...
Thank you for taking the time to leave feedback. After carefully reviewing our records, we found that this account only installed the app but never signed up for a plan, activated features, or added any credits(we do not have a system to add credits on this app). Because the app was never actually set up or used, it wouldn’t have been possible for the issues you describe (credits disappearing or offers not showing) to occur. We take all feedback seriously, but we also want to ensure reviews reflect real usage so merchants can make informed decisions. If you’d like to truly test the app, we’d be happy to walk you through the setup step-by-step and make sure everything is working as expected. We have been trying to contact you many times over the past 2 days and we are unsuccessful at the attempt. Please reach out to our support team directly at [email protected] & we’re always here to help.
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