Rating

5.0

feedback

125

Reviews

chart

#559

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    18%
  • Less than a month
    37%
  • Less than a year
    35%
  • More than a year
    5%

Reviews Summary

The reviews for the UpsellPlus Shopify App are overwhelmingly positive, with users praising the app's functionality and the exceptional customer service provided by the support team. Many users highlighted the ease of use and effectiveness of the app in implementing upsell strategies to increase average order value. The support team, particularly individuals like Santiago and Jaap, were commended for their quick responses, proactive assistance, and willingness to go above and beyond to help users set up and optimize their upselling offers. Users also appreciated the personalized support, customization options, and the seamless integration of the app with their Shopify stores.

Highlights

Exceptional customer service and support
Ease of use and effectiveness in increasing average order value
Personalized support and customization options
Seamless integration with Shopify stores
Proactive assistance and quick responses

Rating Breakdown

  • 5
    98% (123 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 97% (119)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 29, 2026

Great app, great and helpful support. The upsell plus team is there whenever you need them

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 27, 2026

The integration is great, still need some upgrade but works really great, and the support team is very helpful. Responses were quick and everyone was very kind. A special thanks to Santiago for being so pleasant and efficient.

Using app

29 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 24, 2026

I highly recommend Upsell plus. Not just for the smoothly integrated Upsell buttons at checkout, but the customer service is unmatched. They got all of my products completely set up, and helped me make any changes. I have dealt with other third party apps that were impossible to get a hold of. Not these guys. Best service ever and a good product. And it has already lead to more sales.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2026

This app did exactly what we needed, and the support is top-notch. Fast responses, great help getting us up and running quickly, and working great so far.

Store

Osmosis

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2026

Excellent App! Does what we need it to do without being obtrusive. We have seen massive ROI on the investment that we have made. Has a few features that we have not been able to find in other checkout upsell apps (Requires sizing info, customizable thumbnail, true upsell with cart widget etc.) However what sets it apart is the speed of reply from customer support. I bother them a lot with custom requests but I have yet to wait more than 2 minutes to receive a human reply. Amazing!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

All reviews

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