UpsellPlus Checkout Upsell

The UpsellPlus' support team is very professional, proactive, and patient on guiding me through the set up. Best customer service!

The UpsellPlus team has been amazing to work with. They go out of their way to help our brand out and proactive suggest solutions to help boost our revenue. The app itself is already paying for itself in the short amount of time we've been on it.

Disappointing billing experience. We used UpsellPlus to offer customers a free catalogue at checkout. We later discovered that orders containing that free catalogue were being counted towards “upsell revenue”, with the value of the highest-priced item in the order attributed to UpsellPlus. This pushed us into a higher-priced billing tier, despite the catalogue itself generating no paid upsell. In our experience, this methodology was far from clear from the pricing information presented in the app. When we challenged the charges, we were referred to a help article explaining the calculation and told that charges over 30 days old could not be refunded. We asked them to consider the specific circumstances and make an exception, but ultimately couldn't reach a satisfactory resolution and have now uninstalled the app. The product may be capable, but I would strongly recommend understanding exactly how UpsellPlus defines and calculates “upsell revenue” before installing, as it may be very different from what you expect.

Santiago was amazing and so incredibly helpful. He helped me solve a problem in minutes so appreciative love the app. It's working great.

Very helpful and very fast in answering. Santiago is doing great!

We wanted to implement auto add to cart gift feature that only gets triggered at the checkout and I was having a hard time finding an app that lets you do that until I found Upsell Plus. On top of that, their team wasted no time and even hopped on a call to customize the feature according to our needs. Great customer support and great features!

This team is dedicated to making our company goals a reality. 10/10 App for increasing cart value and conversions!

We have appreciated everyone's help at UpSellPlus when collaborating to launch their cart in our store. We had brand feedback that they were able to execute flawlessly and quickly. We are excited to partner with them and continue working together~

Easy to use and amazing customer support.

Great app and even better support team behind the app. Santiago is very helpful, quick and professional.

What really stands out is their team—they’re incredibly responsive and genuinely helpful, which makes testing and iterating fast and painless. UpsellPlus has been one of the easiest wins for us —no heavy lift required.

Tienen una excelente atención, proactivos y lo mejor es que son expertos en el tema, recomendada!

UpsellPlus realmente nos ayudó a aumentar el ticket promedio de forma sencilla. La implementación fue rápida y las ofertas post-compra se integran perfecto con la experiencia del cliente sin ser invasivas. Además, el soporte por chat es ágil y realmente útil, te acompañan en el proceso y resuelven dudas rápido. Es una herramienta que sí aporta resultados si buscas optimizar conversiones y maximizar cada pedido.

Superb! Customer support especially good. Would really really recommend.

UpsellPlus is one of my favorite Shopify apps. Super impressed by the depth of functionality and the help resources, including really practical video tutorials. Their customer support team responds super fast and solves issues. Highly recommend.

Great experience using UpsellPlus. The support from the team is fantastic and the founder is really involved in improving the app and helping you achieve your goal.

Their customer service and live chat support is INCREDIBLE! Santiago helped me make a super custom upsell, got creative and found a way to make it happen, and was extremely friendly and efficient. The app itself is amazing, but the people behind it are even better.

We’ve had a wonderful experience using UpsellPlus! It has been working beautifully for our store and delivering exactly what we needed from an upsell solution. The app integrates seamlessly with our checkout and post-purchase flows and has helped us boost our average order value without any complexity. What truly sets UpsellPlus apart for us is the support team. They’ve repeatedly gone above and beyond to help us set up, test different configurations, and troubleshoot any issues that came up. From quick responses to hands-on guidance, their support has made the whole experience smooth and stress-free, even with custom requests. If you’re looking for an upsell app that just works and comes with a support team that genuinely cares, we highly recommend UpsellPlus!

very good app and very good customer service.