URL Shortener ‑ SnipIt
Shorten Long URLs Instantly with Snipit URL Shortener
Rating
3.1
feedback
15
chart
#3,204
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
53%
-
Less than a day
27%
-
Less than a month
0%
-
Less than a year
7%
-
More than a year
13%
Reviews Summary
The reviews for this Shopify App are mixed, with both positive and negative feedback. Positive aspects highlighted by users include excellent support from the team, ease of use, and the ability to generate short links quickly. Users appreciate the helpfulness of the support team and the time-saving features of the app. On the other hand, negative reviews mention issues with the app not working at all, misleading information about custom/branded domains, and the requirement to sign up for third-party services to use certain features. Some users found the app to be lacking in promised functionalities and felt it was not transparent about additional costs.
Highlights
Review RSS Feed
All reviews
Sept. 17, 2025
Doesn't work at all
I noticed that you installed our app on your store, "ZOOMNSTORE," on September 17. You used it briefly for about a minute, then uninstalled it and left a one-star review. I also noticed that you have not contacted our support team regarding any issues you are experiencing. I’m sorry to hear about your experience and sincerely apologize for any inconvenience caused. Could you please let me know what issue you encountered so I can assist you? I kindly request that you give us a chance to help you with the app setup in your store. If you have any confusion/queries or you can have a talk, here is a link for a meeting: https://calendly.com/identixweb-shopify-app/support Looking forward to your response so we can resolve this for you.
July 22, 2025
didn't work. blank
We’re sorry to hear that you had a disappointing experience with our app. 🙁 Our support team has already reached out to you via email to assist with the issue. We kindly request you to check your inbox and reply at your convenience so we can help set up the app properly and resolve any concerns you may have. We’re always here to support you and would truly appreciate the opportunity to turn your experience into a positive one.
June 26, 2025
very good support from hemadri, she was kind and helpful and i appreciate it
Thank you for your kind words! We're glad to hear that Hemadri was able to assist you and that you had a positive experience with our support. We'll be sure to pass along your appreciation to her!
Nov. 22, 2024
Thank you so much for the rating! We're thrilled to hear you're enjoying the app and appreciate your support. If you ever need anything, we're always here to help!
Nov. 13, 2024
Thank you for your feedback! We appreciate you taking the time to share your experience. We're glad to hear you're finding value in the app, but we'd love to know how we can improve to earn a 5-star rating from you. If there's anything specific you'd like assistance with, please don't hesitate to reach out!
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