All reviews

Rating Breakdown

  • 5
    67% (10 ratings)
  • 4
    0% (0 ratings)
  • 3
    7% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    27% (4 ratings)

Reviews with Text

  • 87% (13)
Review RSS Feed Review RSS Feed

1 / 5 Share

Sept. 17, 2025

Doesn't work at all

Using app

2 minutes

Total reviews

12

Average rating

4.7

Developer Reply

I noticed that you installed our app on your store, "ZOOMNSTORE," on September 17. You used it briefly for about a minute, then uninstalled it and left a one-star review. I also noticed that you have not contacted our support team regarding any issues you are experiencing. I’m sorry to hear about your experience and sincerely apologize for any inconvenience caused. Could you please let me know what issue you encountered so I can assist you? I kindly request that you give us a chance to help you with the app setup in your store. If you have any confusion/queries or you can have a talk, here is a link for a meeting: https://calendly.com/identixweb-shopify-app/support Looking forward to your response so we can resolve this for you.

1 / 5 Share

July 22, 2025

didn't work. blank

Using app

2 minutes

Total reviews

15

Average rating

4.7

Developer Reply

We’re sorry to hear that you had a disappointing experience with our app. 🙁 Our support team has already reached out to you via email to assist with the issue. We kindly request you to check your inbox and reply at your convenience so we can help set up the app properly and resolve any concerns you may have. We’re always here to support you and would truly appreciate the opportunity to turn your experience into a positive one.

1 / 5 Share

Dec. 30, 2022

Misleading app - IT DOES NOT MAKE CUSTOM/BRANDED DOMAINS. Requires sign up from 2 different third party apps to even generate a short link.

Using app

19 minutes

Total reviews

2

Average rating

1.0

Developer Reply

Hello there, You can create a custom domain short link from the app as well. I think you haven't checked our custom link creation feature. I also see from the support threads that I didn't see any conversation you had with our support team. You have shared your feedback without getting help from our team. I request you reach out to our support team using the below email address. [email protected] ➝ Our app uses Bitly and Tiny platforms to create a short link so you must have to subscribe to their website and those are free.

1 / 5 Share

Oct. 5, 2021

Got this app to make a custom URL with my domain name. Was prompted to upgrade to use this feature and when I did I was told I need to pay for a 3rd party service to handle the short url which charges $10 a month. The upgrade wasn't a free trial either so was charged. The app also constantly prompts you too try other apps the own and will do it EVERY TIME you open it. This app only acts as a GUI and has no url shortening features which I believe is very misleading.

Using app

30 minutes

Total reviews

7

Average rating

2.6

Developer Reply

Hello there, I hope you are well and safe! Sorry to hear that you had a bad experience with our app. We Don't offer a third-party app that costs you more. Our app is only the one that charges you $1.99 for the short link generator with your domain name. Can you please tell me doe which service you're talking about that charges you $10? let's do a further conversation at [email protected] email.