URL Shortener ‑ SnipIt
URL Short link generator to convert long URL into short...
Rating
2.5
feedback
13
chart
#2,846
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
62%
-
Less than a day
15%
-
Less than a month
0%
-
Less than a year
8%
-
More than a year
15%
Reviews Summary
The reviews for the Shopify App are mixed, with some users praising its ease of use and helpful support, while others criticize its lack of functionality and misleading features. Positive themes include the app being easy to use, helpful support, time-saving, and free. On the other hand, negative themes include the app not working, requiring sign up for third-party services, and being misleading about its features.
Highlights
All reviews
Sept. 17, 2025
Doesn't work at all
I noticed that you installed our app on your store, "ZOOMNSTORE," on September 17. You used it briefly for about a minute, then uninstalled it and left a one-star review. I also noticed that you have not contacted our support team regarding any issues you are experiencing. I’m sorry to hear about your experience and sincerely apologize for any inconvenience caused. Could you please let me know what issue you encountered so I can assist you? I kindly request that you give us a chance to help you with the app setup in your store. If you have any confusion/queries or you can have a talk, here is a link for a meeting: https://calendly.com/identixweb-shopify-app/support Looking forward to your response so we can resolve this for you.
July 22, 2025
didn't work. blank
We’re sorry to hear that you had a disappointing experience with our app. 🙁 Our support team has already reached out to you via email to assist with the issue. We kindly request you to check your inbox and reply at your convenience so we can help set up the app properly and resolve any concerns you may have. We’re always here to support you and would truly appreciate the opportunity to turn your experience into a positive one.
Nov. 22, 2024
Thank you so much for the rating! We're thrilled to hear you're enjoying the app and appreciate your support. If you ever need anything, we're always here to help!
Nov. 13, 2024
Thank you for your feedback! We appreciate you taking the time to share your experience. We're glad to hear you're finding value in the app, but we'd love to know how we can improve to earn a 5-star rating from you. If there's anything specific you'd like assistance with, please don't hesitate to reach out!
Feb. 20, 2024
This is a fabulous addition to our store. When you can grab a link to share across social media without too much fuss, it's awesome! Cannot recommend enough!
Hello, thank you for your fabulous review and rating. ➝ We are ecstatic to hear that our app is a fabulous addition to your store. ➝ We are glad that you find our app awesome and easy to use. ➝ We appreciate your recommendation and your support as a valued customer. ➝ We are always here to help you with any questions or issues. Thank you for choosing us.
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