URL Shortener ‑ SnipIt
The reviews are mixed, but lean positive overall. Many merchants praise the app for being easy to use, quick to set up, and helpful for creating short links without much effort. Several reviewers also highlight responsive and useful support, saying they were able to generate links within minutes and that the app saved them time. Positive comments emphasize convenience, simplicity, and that it works well for sharing links across social media. On the negative side, a number of users report that the app does not work for them at all, with some leaving very brief complaints that it failed or appeared blank. A more serious criticism is that the app is described as misleading by at least one reviewer because it does not actually provide custom or branded domains as expected, instead requiring third-party services. Overall, the app seems appreciated for ease and speed, but concerns remain about reliability and whether it delivers the branding features some merchants expect.
Review RSS feed
Works as it should. I hesitated because of the handful of negative reviews, but realised those guys were idiots
Thank you so much for giving our app a try and for sharing your experience! 😊 We’re glad to hear that everything is working as expected. We truly appreciate your support and are always here if you need any help.
Doesn't work at all
I noticed that you installed our app on your store, "ZOOMNSTORE," on September 17. You used it briefly for about a minute, then uninstalled it and left a one-star review. I also noticed that you have not contacted our support team regarding any issues you are experiencing. I’m sorry to hear about your experience and sincerely apologize for any inconvenience caused. Could you please let me know what issue you encountered so I can assist you? I kindly request that you give us a chance to help you with the app setup in your store. If you have any confusion/queries or you can have a talk, here is a link for a meeting: https://calendly.com/identixweb-shopify-app/support Looking forward to your response so we can resolve this for you.
didn't work. blank
We’re sorry to hear that you had a disappointing experience with our app. 🙁 Our support team has already reached out to you via email to assist with the issue. We kindly request you to check your inbox and reply at your convenience so we can help set up the app properly and resolve any concerns you may have. We’re always here to support you and would truly appreciate the opportunity to turn your experience into a positive one.
Thank you for your feedback! We appreciate you taking the time to share your experience. We're glad to hear you're finding value in the app, but we'd love to know how we can improve to earn a 5-star rating from you. If there's anything specific you'd like assistance with, please don't hesitate to reach out!
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