Rating

4.6

feedback

118

Reviews

chart

#1,239

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    8%
  • Less than a day
    3%
  • Less than a month
    18%
  • Less than a year
    53%
  • More than a year
    8%

Reviews Summary

The reviews for the USAdrop Shopify App are overwhelmingly positive, highlighting the app's seamless integration with Shopify, extensive product range, reliable shipping options, customizable packaging, and excellent customer service. Users appreciate the efficiency, professionalism, and responsiveness of their agents, who go above and beyond to resolve issues and ensure smooth order processing. Many reviewers mention specific agents like Krystal, Viya, and Evie, who have been instrumental in their positive experiences. However, there are a few negative reviews that mention issues with internal miscoordination, missed response deadlines, and slow app performance. Some users also express dissatisfaction with the lack of compensation for significant losses and the app's limited functionality for the price.

Highlights

Seamless integration with Shopify and efficient order processing
Excellent customer service and responsive agents
Positive experiences with specific agents like Krystal, Viya, and Evie
Negative reviews mentioning internal miscoordination and slow app performance
Dissatisfaction with lack of compensation for losses and limited app functionality

Rating Breakdown

  • 5
    78% (92 ratings)
  • 4
    3% (3 ratings)
  • 3
    2% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    8% (10 ratings)

Reviews with Text

  • 100% (107)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 19, 2026

Working with Shaun has been fantastic! He responds quickly, completely understands my needs, and always provides clear and effective solutions. His guidance has saved me a lot of time, allowing me to experience the platform smoothly and effortlessly. I am extremely grateful for his professionalism, patience, and dedication. Five stars, well-deserved!

Store

My Store

Using app

1 minute

5 / 5 Share

Jan. 14, 2026

I recently experienced some issues contact their support team resolved everything quickly and efficiently. They guided me through the setup, ensured my store was properly connected, and even assinecting my store to the USAdrop app, gained a sales agent to help manage and fulfill my orders. Their fast response and hands‑on assistance made the process smooth and stress‑free. I appreciate their professionalism and reliable customer service.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 26, 2025

The shipping time was very fast, and the products provided by Danika were of very good quality, which helped me make a profit.

Store

My Store

Using app

1 minute

5 / 5 Share

Dec. 22, 2025

This app is great; it has greatly improved the delivery time of my orders, and my customers are satisfied.

Store

My Store

Using app

--

5 / 5 Share

Dec. 21, 2025

This app has truly made dropshipping effortless and stress-free. Its seamless integration with Shopify has significantly saved me time managing orders. I love its extensive product range and reliable shipping options, and the customizable packaging makes my brand look more professional. My agents are incredibly helpful—they respond quickly and proactively resolve minor issues, ensuring every order is processed efficiently. Their customer service team is also commendable—friendly, professional, and quick to resolve any problems. In short, this app has completely transformed my business. Highly recommended for anyone looking to confidently scale their store!

Store

My Store

Using app

1 minute

All reviews

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