Rating

4.6

feedback

109

Reviews

chart

#1,088

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    11%
  • Less than a day
    1%
  • Less than a month
    23%
  • Less than a year
    55%
  • More than a year
    7%

Reviews Summary

The reviews for the Shopify App are overwhelmingly positive, with users praising the excellent customer service, fast shipping times, reliable product quality, and helpful agents. The support team is highlighted for being responsive, patient, and dedicated to resolving issues efficiently. Users appreciate the user-friendly platform, seamless integration with Shopify, and the extensive product range offered by the app. Agents like Cherry, Daniel, Shaun, Nita, and Viya are specifically mentioned for their exceptional support and professionalism. However, there is one negative review that mentions internal miscoordination leading to significant losses and dissatisfaction with the app's functionality and cost.

Highlights

Excellent customer service and support
Fast shipping and reliable product quality
User-friendly platform and seamless integration with Shopify
Dedicated and helpful agents
Negative review highlighting internal miscoordination and dissatisfaction with functionality and cost

Rating Breakdown

  • 5
    81% (88 ratings)
  • 4
    5% (5 ratings)
  • 3
    2% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    13% (14 ratings)

Reviews with Text

  • 99% (108)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 11, 2026

The support team was very helpful and patient. They clearly explained the issue with my unfulfilled order from USA Drop and helped me understand what the problem was. Their guidance made everything much easier to understand. I appreciate their quick response and support.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2026

I am extremely satisfied with USAdrop. From the very first use, I found the platform to be very user-friendly and well-functioning. Service is fast; Eric from USAdrop always resolves any issues quickly, and the vendors he recommends are reliable and their products are indeed best-sellers. The whole experience is perfect—simple, efficient, and secure. I recommend it without hesitation!

Store

My Store

Using app

1 minute

5 / 5 Share

Feb. 10, 2026

The experience was fantastic. Not only was it smooth, simple, and reliable, but the support service behind it was also crucial, especially my agent, Cherry. She provided invaluable support; she always responded quickly and offered assistance. Cherry is consistently dedicated and I highly recommend her to anyone looking to efficiently expand their business with a trustworthy partner. Thank you so much, Cherry!

Store

My Store

Using app

5 minutes

5 / 5 Share

Jan. 26, 2026

My experience working with USAdrop was fantastic, especially with Daniel. He professionally provided solutions to all my problems. USAdrop has top-notch logistics channels in the industry, and their prices are very affordable. Moreover, their products are handled exceptionally well in terms of craftsmanship, materials, and attention to detail. I highly recommend their service.

Store

My Store

Using app

1 minute

5 / 5 Share

Jan. 19, 2026

Working with Shaun has been fantastic! He responds quickly, completely understands my needs, and always provides clear and effective solutions. His guidance has saved me a lot of time, allowing me to experience the platform smoothly and effortlessly. I am extremely grateful for his professionalism, patience, and dedication. Five stars, well-deserved!

Store

My Store

Using app

1 minute

All reviews

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