InfernoSparkz review for USAdrop‑Global Dropshipping
March 28, 2023
DO NOT USE. Most if not all of the 5 star reviews are fake. Extremely horrible company. They will quote you an extremely cheap price for a product, and once you place orders and it is time to fulfill them, they will jack up the prices to a crazy amount and ask you to pay it, else they will not fulfill. This forces your hand to either pay them the money or to refund your customers (or find another supplier, which you will still lose money on due to their initial low price for the product). For reference, product I was selling was quoted to me for $7.9. After 50 orders, I ask for fulfillment and they tell me product is $50 (YES, $50 LMAO). Save yourself the time, headache, and misery and just use another fulfillment service (zendrop, cjdropshipping, etc...). Anything is better than this one. Stay far away, and I do not understand how Shopify is allowing this app to be on the store.
Dear Customer, We would like to extend our sincerest apologies for the unfortunate experience you have had with our company. We deeply regret any inconvenience or dissatisfaction caused to you due to our mistake, and we assure you that we take such matters seriously. Upon conducting a thorough investigation, we have identified the root cause of the issue and our agent has already reached out to you with a solution. We kindly request you to check the message at your earliest convenience so that we can continue to address the matter to your satisfaction. At our company, we pride ourselves on providing exceptional customer service, and we are truly sorry that we fell short of your expectations. We assure you that we have taken corrective measures to ensure that such incidents do not recur in the future. Once again, we apologize for any inconvenience caused and appreciate your understanding in this matter. We value your business and look forward to the opportunity to serve you better in the future. Best regards, USAdrop