Gentle Paws review for USAdrop‑Global Dropshipping
May 1, 2024
ALL THEIR POSITIVE REVIEWS ARE THERE BECAUSE THEY GIVE THEM FREE COUPONS! Very unpropfessional ! very poor customer service , i had fulfilled 10+ orders with them to a specific country , after asking about updates everyday , without getting responses (telling me ther are on vacation , etc ...) . Just after 12 days they tell me they cannot ship to that country and that was a problem , now i have problem with paypal and all because of the complaints , customer service seems like talking to chatbots . for the good of your business , FIND ANOTHER SUPPLIER
Dear Customer, Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience you've experienced with your recent orders. Your feedback is invaluable to us as we continuously strive to improve our services. We want to assure you that your agent is actively reaching out to address your concerns promptly. Additionally, we're pleased to inform you that we have resumed normal operations, should you have any further inquiries or require assistance, please feel free to reach out to Rick at WhatsApp: +86 133 3602 2767 or Beatrice at WhatsApp: +86 166 2518 6864. You can also contact us via our official email at [email protected]. Once again, we apologize for any inconvenience caused and appreciate your understanding. Best regards, USAdrop Support Team
