Minnak.co review for USAdrop‑Global Dropshipping
Sept. 26, 2024
You'd be better off staying away from these guys. I've worked with five different agencies, and these are by far the worst. There's no communication and zero operational management. They can't even explain how your items get lost during transportation, let alone return them to your inventory. Can you believe my sales agent was banned from the company for five days right in the middle of my operations? There was no one to handle my orders. Even though I had items in stock, it took them at least 3-4 days to ship out orders.
Dear customer, I want to sincerely apologize for frustrations you've encountered with our services. Please accept our deepest apologies for any lost sales and the inconvenience caused. We understand the trust you placed in us, and we acknowledge that we fell short of your expectations. Your feedback is invaluable, and we take it seriously. I want to assure you that we are actively addressing these issues. We have communicated with all our agents to emphasize the importance of maintaining a consistent and respectful service. We are committed to improving our processes to provide a more reliable and satisfactory experience for our customers. If there are specific concerns or if you have further questions, please feel free to reach out to our customer support team. We are dedicated to resolving any outstanding issues and ensuring your satisfaction moving forward. Thank you for your understanding and for giving us the opportunity to make amends. We appreciate your patience as we work towards enhancing our services. Sincerely, USAdrop Support Team
