UserLoop AI Surveys & Quizzes
UserLoop - The Shopify Post Purchase Survey App
Rating
5.0
feedback
21
chart
#1,884
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
14%
-
Less than a month
33%
-
Less than a year
48%
-
More than a year
5%
Reviews Summary
The UserLoop app has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their Shopify stores. Users appreciate the seamless integration of the app with Shopify's checkout extensibility, making it easy to gather feedback on order status and thank you pages. The exceptional customer support provided by the UserLoop team is highlighted in multiple reviews, with users praising the quick response times and helpful assistance. The app's user-friendly interface, AI features, and ability to generate actionable insights for enhancing customer satisfaction and profitability are also commended by reviewers. Additionally, the continuous development of the app, responsiveness of the team, and the ease of installation and setup contribute to the high recommendation of UserLoop.
Highlights
Review RSS Feed
All reviews
Jan. 29, 2025
I was looking for a feedback app that could be used on my order status/thank you pages using Shopify's new checkout extensibility. This app fit perfectly. Not only is the app seamless, but the support you get is amazing. I've reached out a few times, and get a reply back instantly. I'm excited to see what insights I'll gather through this app!
Jan. 8, 2025
The app is easy to use and the team answers questions very fast! I am so happy we found Userloop!
May 1, 2024
We've been using this app on multiple stores for over a year now and can attest that the app has a very user-friendly UX, lots of useful functionalities and great customer support!
April 11, 2024
James was responsible for setting up our AI Custom Query. It's helping us get more granular with our customer's answers. Thank you James!
Nov. 8, 2023
If you're looking for actionable, data-driven insights to enhance customer satisfaction and boost profitability, User Loop is an exceptional tool for obtaining these valuable insights. The User Loop team is dedicated to creating an outstanding product and has been attentive to our feedback, continually enhancing their offering. I highly recommend this tool.
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