UserLoop AI Surveys & Quizzes for Shopify

UserLoop AI Surveys & Quizzes

UserLoop - The Shopify Post Purchase Survey App

Rating

5.0

feedback

21

Reviews

chart

#1,884

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    14%
  • Less than a month
    33%
  • Less than a year
    48%
  • More than a year
    5%

Reviews Summary

The UserLoop app has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their Shopify stores. Users appreciate the seamless integration of the app with Shopify's checkout extensibility, making it easy to gather feedback on order status and thank you pages. The exceptional customer support provided by the UserLoop team is highlighted in multiple reviews, with users praising the quick response times and helpful assistance. The app's user-friendly interface, AI features, and ability to generate actionable insights for enhancing customer satisfaction and profitability are also commended by reviewers. Additionally, the continuous development of the app, responsiveness of the team, and the ease of installation and setup contribute to the high recommendation of UserLoop.

Highlights

Seamless integration with Shopify's checkout extensibility
Exceptional customer support and quick response times
User-friendly interface, AI features, and actionable insights
Continuous development and responsiveness of the team
Ease of installation and setup

Rating Breakdown

  • 5
    100% (21 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (21)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 29, 2025

I was looking for a feedback app that could be used on my order status/thank you pages using Shopify's new checkout extensibility. This app fit perfectly. Not only is the app seamless, but the support you get is amazing. I've reached out a few times, and get a reply back instantly. I'm excited to see what insights I'll gather through this app!

Using app

About 18 hours

Total reviews

14

Average rating

4.9

5 / 5 Share

Jan. 8, 2025

The app is easy to use and the team answers questions very fast! I am so happy we found Userloop!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 1, 2024

We've been using this app on multiple stores for over a year now and can attest that the app has a very user-friendly UX, lots of useful functionalities and great customer support!

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 11, 2024

James was responsible for setting up our AI Custom Query. It's helping us get more granular with our customer's answers. Thank you James!

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 8, 2023

If you're looking for actionable, data-driven insights to enhance customer satisfaction and boost profitability, User Loop is an exceptional tool for obtaining these valuable insights. The User Loop team is dedicated to creating an outstanding product and has been attentive to our feedback, continually enhancing their offering. I highly recommend this tool.

Using app

7 months

Total reviews

6

Average rating

5.0

All reviews

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