All reviews

Rating Breakdown

  • 5
    82% (73 ratings)
  • 4
    6% (5 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (2 ratings)

Reviews with Text

  • 99% (80)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 20, 2025

This is an awesome app. The online support was easy to use and solved my problem and answered all my questions so I was able to respond to my customer in a prompt time frame.

Using app

Over 4 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 2, 2025

We had a smooth migration experience moving our subscriptions over to Utterbond. The support team was excellent, and Jigs was especially helpful throughout the process. Clear guidance was provided at every step, questions were answered quickly, and the transition from our previous app went seamlessly. Everything now integrates perfectly with Shopify, and we’re very happy with the level of support we received.

Using app

6 months

Total reviews

4

Average rating

4.0

5 / 5 Share

July 28, 2025

We have had a great experience using this app. Everything from set up, to transactions and UI customization. Along with that the support team has been clever quick to assist with any of our teams. Would definitely recommend.

Store

VYV

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

June 5, 2025

The support was excellent — Paresh Valu (support member)was very helpful, quick to respond, and resolved everything smoothly. Really appreciate the service! - Keto Chef

Using app

Over 1 year

Total reviews

2

Average rating

5.0

4 / 5 Share

June 3, 2025

UtterBond's customer support is outstanding! They respond promptly to our concerns with clear, concise solutions, often providing helpful screenshots for added clarity. Highly recommend!

Using app

About 2 months

Total reviews

1

Average rating

4.0

5 / 5 Share

May 13, 2025

Great support, ready to help quickly !

Using app

About 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for placing your trust in us and your willingness to share your experience. It is always rewarding to hear kind words. :) For any queries, feel free to contact us through in-app chat or email us at [email protected], we are always happy to help you.

5 / 5 Share

May 12, 2025

We have had a great onboarding and migration experience with Utterbond. Jigs was very helpful at answering our questions and very quick to respond. He was very clear about the process to migrate our subscriptions from Yotpo Subscription App to Utterbond Subscriptions App, and the process went smoothly. Their subscription software integrates nicely in the Shopify backend, so there is no need to go to an off-site portal to manage the subscriptions. We also asked about a feature that we used to have and he reached out to their software team and they will add this custom feature to support our subscriptions soon. Based on our experience so far, we would highly recommend Utterbond to anyone needing a subscription app or to migrate from Yotpo or other subscription applications.

Using app

5 days

Total reviews

3

Average rating

5.0

Developer Reply

We deeply appreciate your great feedback on your experience with our app and service. Your satisfaction means a lot to us! If you have any questions or need assistance, please feel free to contact us at [email protected] or through our in-app live chat. We're always here and ready to assist you. Thank you for choosing our app! 😊

5 / 5 Share

May 9, 2025

Helped so much when we was transitioning from Yotpo to Utterbond. Much appreciated and hope everything works out with our customers.

Using app

3 days

Total reviews

9

Average rating

4.9

Developer Reply

Thanks for placing your trust in us and your willingness to share your experience. It is always rewarding to hear kind words. :) For any queries, feel free to contact us through in-app chat or email us at [email protected], we are always happy to help you.

5 / 5 Share

April 23, 2025

Great support, ready to help and troubleshoot. App has greatly improved over the last few years and they have been quick to address issues. The features to price point make this subscription app a no brainer compared to other big names. Really glad to see continued development and highly responsive support.

Using app

About 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for sharing the awesome review with us, We are happy to see that our app match with your need and works great in your store. For any further queries, feel free to contact us at [email protected] or via in-app live chat, we are always happy to help you.

5 / 5 Share

April 11, 2025

très bon SAV, très rapide. On peut discuter en direct sur slack et l'équipe est très efficace. C'est pour l'instant la meilleure application d'abonnement que j'ai pu trouver. J'en suis ravie et je la recommande

Using app

About 2 months

Total reviews

10

Average rating

5.0

Developer Reply

Thank you very much for sharing the awesome review with us, We are happy to see that our app match with your need and works great in your store. For any further queries, feel free to contact us at [email protected] or via in-app live chat, we are always happy to help you.

5 / 5 Share

June 22, 2025

Outstanding App & Exceptional Support! We couldn't be happier with Utterbond Subscriptions! This app has completely transformed the way we manage our subscription models, offering seamless functionality and a user-friendly experience. What truly sets Utterbond Subscriptions apart is the incredible support team behind it. They went above and beyond to customize the app to fit our specific needs, ensuring a flawless integration into our store. No request was too big or too small—they delivered every customization we needed with precision and efficiency. If you're looking for a powerful, flexible, and reliable subscription solution for your Shopify store, look no further! We highly recommend Utterbond Subscriptions to anyone serious about growing their subscription business. Five stars all the way!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We deeply appreciate your great feedback on your experience with our app and service. Your satisfaction means a lot to us! If you have any questions or need assistance, please feel free to contact us at [email protected] or through our in-app live chat. We're always here and ready to assist you. Thank you for choosing our app! 😊

3 / 5 Share

Jan. 29, 2025

Not the most feature-rich app, but excellent support. Some of the language around building subscriptions and settings is unclear, not making you sure what functions are going to actually appear. Basic admin is quite difficult, as subscription filters are very basic (you can't even filter by subscription) and there's no sorting. There are quite a few advanced admin options, particularly on the Enterprise plan, but having to know and enter individual subscription IDs (rather than selecting by subscription, tag, etc.) to make 'bulk' changes is essentially impossible when you have more than a handful of subscribers. Despite these complaints, we've managed to use the system for some time to manage subscriptions in an ok manner, without the genuinely excellent help from the support team I don't think we'd have lasted this long.

Using app

Almost 3 years

Total reviews

3

Average rating

4.3

5 / 5 Share

Jan. 7, 2025

Wonderful app with an incredibly thorough and responsive support team. The Slack support, in particular, truly sets these guys apart. 5/5

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for placing your trust in us and your willingness to share your experience. It is always rewarding to hear kind words. :) For any queries, feel free to contact us through in-app chat or email us at [email protected], we are always happy to help you.

5 / 5 Share

Dec. 6, 2024

Using app

34 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for placing your trust in us and your willingness to share your experience. It is always rewarding to hear kind words. :) For any queries, feel free to contact us through in-app chat or email us at [email protected], we are always happy to help you.

5 / 5 Share

Dec. 3, 2024

I had an excellent experience with Utterbond customer service. I reached them through their chat, and they replied very quickly. They invited me through Slack and fixed my issue promptly. Big Thank you to Paresh Valu.

Store

Forrist

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for sharing the great feedback with us!!! We are happy to see that our app match your need and you are happy with our app & service!!!! For any queries, feel free to contact us at [email protected] or via in-app live chat, we are always happy to help you.

5 / 5 Share

Nov. 28, 2024

Great customer service from the team. Very responsive and they offer 1 on 1 support via Slack if things get so complicated for you to resolve. Thanks guys!

Using app

About 3 years

Total reviews

5

Average rating

4.8

Developer Reply

We greatly appreciate you taking the time to share your valuable feedback with us – it truly means a lot! If you have any questions or need assistance, please don't hesitate to reach out to us at [email protected] or through our convenient in-app live chat. Our team is always here and ready to assist you with any inquiries you may have.

5 / 5 Share

Nov. 19, 2024

The app is clearly laid out, easy to change, and offer tonnes of functionality at a good price. The development team have also been extremely helpful in making changes that are specific to our store's styling and function, such as adding and removing UI and altering email templates.

Store

Visune

Using app

20 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for placing your trust in us and your willingness to share your experience. It is always rewarding to hear kind words. :) For any queries, feel free to contact us through in-app chat or email us at [email protected], we are always happy to help you.

5 / 5 Share

Nov. 8, 2024

Great app and very responsive support. Would be great if subscriptions had an option to send out a different product each time. Support said that they would add the feature in a future release. Highly recommended.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for taking your precious time to share the honest feedback & sharing your valuable suggestion. We’ll use your suggestions to improve our app features and will update them very soon in our app. Don't hesitate to reach out through [email protected] or our in-app live chat, if you have any queries. Our support team is always here to help you!

5 / 5 Share

Nov. 20, 2024

Excellent Team! I'd like to add that even though we had a little bit of a harder start, the team did absolutely great, went above and beyond with customization to reach the wanted outcome. Paresh was great in handling our requirements and communicating them to the Dev Team. I highly highly recommend them!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

We sincerely appreciate you sharing your great experience with our app and service! Your feedback is invaluable to us. 😊 For any questions or assistance, please reach out to us at [email protected] or via our in-app live chat. We're always here to support you!

5 / 5 Share

Oct. 4, 2024

We have used 10-15 different subscription apps over the years and Utterbond stands out for their combination of dedicated customer support and exceptional value. Paresh and his colleagues have been helping me daily with questions about our unique use case and customizations. Utterbond doesn't currently have every single feature we need but they are working on new features every day and I have already sen such progress that my confidence is much higher in them than in most of the other apps I have used. If you are a small to mid-sized subscription business than you can probably save thousands of dollars a year by avoiding the expensive subscription apps and using Utterbond to manage your memberships. 100% worth testing and seeing if they are a fit!

Using app

28 days

Total reviews

18

Average rating

5.0

Developer Reply

We deeply appreciate your great feedback on your experience with our app and service. Your satisfaction means a lot to us! If you have any questions or need assistance, please feel free to contact us at [email protected] or through our in-app live chat. We're always here and ready to assist you. Thank you for choosing our app! 😊