All reviews

Rating Breakdown

  • 5
    48% (56 ratings)
  • 4
    3% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (2 ratings)
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5 / 5 Share

May 26, 2022

In my opinion this is the subscriptions app of choice, simple to set up and excellent support. So far i see no reason to look elsewhere.

Using app

4 months

Total reviews

2

Average rating

3.0

Developer Reply

Thanks so much for your great experience and good vibes. We are happy to hear that our app meets your requirement and expectation. Do get in touch with us for any queries through in-app chat or email us at [email protected], we are always happy to help you.

5 / 5 Share

May 26, 2022

They respond very quickly and always respond kindly. The app helps our service grow fast. I recommend it to everyone.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you!! It warms our hearts to hear such amazing feedback! We are so happy to hear you had such a good experience with us and that we were able to assist you in creating what you were looking for.

5 / 5 Share

March 30, 2022

We've been in business over 10 years and we've never had a subscription product. This app allowed us to get setup very quickly and efficiently. We had questions and needed some help and the team was absolutely fantastic. Quick responses, screenshots and excellent support. Pricing is on point too. So far the feedback from customers and test group has been great. Thanks Native!

Store

MANIMAL

Using app

29 days

Total reviews

13

Average rating

3.5

Developer Reply

Thanks for taking the time to share your thoughts and valuable feedback with us. We're grateful for your honest feedback and we're glad you have a positive experience with our app.

5 / 5 Share

June 23, 2022

I installed the app and was easy to set up and I'm not a tech-minded chap. I've just had come help on chat which was also great. The true value for me is good fast support which is what I received - bravo Native Team, thank you.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2022

Had a problem and customer service installed the app within 20 minutes. Great customer service - great subscription app, use native all our websites.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2022

I looked through every subscription app I could find and tested 3-4 on my website. This one had the best features for least cost. I was pretty happy with it, but have become very loyal after a few experiences working with support on issues I was having (they helped point out it was actually a different app causing them). I think this app is going to be a huge boost for our business in providing flexibility for our customer. Knowing there is a solid support system if issues gives me the comfort to push forward without reservation.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2022

Had a problem with setting up the app and the customer support was fast and so helpful. Thank you!!!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2022

This is my first venture into subscription products. This app is user-friendly and has great customer support.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 23, 2022

Excellent subscription app, we tried many subscription apps but Native subscription seems very good with lot features and quick support, we have Shopify Plus plan with multiple store. I will implement this app for all stores.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2022

We LOVE this app! It's easy to use, works perfectly, and the customer service is great. They've quickly answered any questions we've had. We're so glad we moved to this platform!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 18, 2022

I used this app to set up my subscription box via my website. The customer service team is very hands-on, and they have a quick response time. Very satisfied with my choice to use this app.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 27, 2021

The app is excellent and it does just what we needed. The support service is awesome and they have helped me with some technical issues which they resolved in no time. I highly recommend this app

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 23, 2021

I am a big fan of this app. the support is A+ as well. they have a half an hour zoom meeting with you which you will need to schedule once you install the app. You can tell them every requirement about how the app should work, they will install it correctly simultaneously for you. I needed the app to be installed on my product, faq, and the home page and they did it perfectly. The app is perfect. You don't have to give per subscription commission to anyone. They customized the app according to my needs. The support after the installation was awesome as well. A+ overall for both, the app and the support.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2021

I arranged a call for some help with the subscription management function. Jack was super helpful and made changes while we were still on the call! really impressed with the level of service! Thank you Jack and the team.

Using app

3 months

Total reviews

5

Average rating

4.2

5 / 5 Share

Dec. 6, 2021

Great subscription solution, with probably the most reasonable pricing structure out there. Also works well with their other app solutions which we will eventually delve into. Customer support was very speedy and helpful (thanks Jigs).

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2021

We used to use another platform to manage our subscriptions but when we moved to Shopify we searched for another solution. Native Subscriptions does everything we need at a great price. Since we moved from another platform we needed to migrate our subscriptions and the Thimatic team were very helpful in doing so. When we had an issue with the pricing of our imported subscriptions they were able to rectify the issue very quickly.

Using app

3 months

Total reviews

4

Average rating

5.0