Webkul Helpdesk Support‑UVdesk for Shopify

Webkul Helpdesk Support‑UVdesk

Automate customer support inquiries across all channels easily
Rating
5.0
Feedback
7
Reviews
Chart
#9,973
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The Webkul Helpdesk Support—UVdesk app has received glowing reviews from users, with many highlighting its user-friendly interface, intuitive design, and exceptional customer support from the Webkul team. Users appreciate the straightforward integration with other apps, step-by-step instructions, and the app's ability to improve customer service workflows. The app is praised for its versatility, customization options, knowledge base feature, and seamless connection with multiple apps. Users also commend the responsive and helpful support provided by the UVdesk app developers. Overall, the app is highly recommended for businesses looking to enhance their customer support capabilities.

Time spent using app
How long merchants keep the app installed.
Less than an hour 0%
Less than a day 14%
Less than a month 29%
Less than a year 57%
More than a year 0%
All reviews
5 / 5 Share
Oct. 4, 2024

I used Webkul Helpdesk Support—UVdesk and was impressed by its user-friendly interface and intuitive design. The standout aspect was the exceptional support from the Webkul team—they were responsive and knowledgeable, always going above and beyond to help. This platform has significantly improved my customer service workflow, making it a fantastic tool for any business looking to enhance its support capabilities. I’m excited to explore more features in the future!

Store Using app Total reviews Average rating
PE - Flawless Bloom LLC 5 months 2 5.0
5 / 5 Share
Oct. 29, 2019

A very easy to use program. Intergration of other apps are very straightforward and the step by step instructions are great. Support was very attentive to an initial installation issue I was having and got it squared away quickly.

Store Using app Total reviews Average rating
4 / 5 Share
June 16, 2019

This app is quite easy to use and the live support very helpful. Looking for the Live chat function add into this app.

Store Using app Total reviews Average rating
MDreams About 1 month 1 4.0
5 / 5 Share
Sept. 12, 2018

These Guys are just the best. I am currently using their app and I can say the app is excellent. The App is giving our Customers the best experience right now. Their support is great. Vidu is a darling. She took us through the configuration and every other necessary detail. Thanks, Guys. Keep up the good work.

Store Using app Total reviews Average rating
HOG Furniture About 3 hours 18 4.8
5 / 5 Share
July 13, 2018

Thank you Vidushi for all your help and support in setting the app up. The App seems like it can do everything and anything required for customer service. We're looking forward to trialling it out! Highly recommended.

Store Using app Total reviews Average rating
Popaball About 1 month 2 5.0

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