Amogue review for Webkul Helpdesk Support‑UVdesk
Oct. 1, 2020
It's almost one month since I installed the app. There are so many things/features I liked about this app. 1. It's easy to use and very powerful the Ticket Dashboard System. 2. Live Chat Support for the customer (the good part is, it does not affect the page loading speed that I was very concerned about) 3. Automated Replies to the customer queries 4. You can even write and manage the tasks from UV Desk 5. UVDesk even generates tickets if someone comments/messages on any social media handle. 6. Form Builder 7. It even lets your customer raise tickets from your website itself, can see the status of the ticket, and even can reply for the same. All from the website. What more we should be expecting as a merchant. Customer support is very cooperative. Just a flawless experience. Must use it.
Customer support with social media & marketplace [eBay,amazon]