All reviews

Rating Breakdown

  • 5
    50% (6 ratings)
  • 4
    0% (0 ratings)
  • 3
    8% (1 ratings)
  • 2
    17% (2 ratings)
  • 1
    25% (3 ratings)
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2 / 5 Share

Aug. 17, 2023

I like this App a lot, but at the moment not work well. E-Mails will not be send to custumers. Loyality Programm not work. I hope you fix this problems fast!

Using app

--

Total reviews

3

Average rating

2.7

1 / 5 Share

July 13, 2023

Same as the others who gave 1-2 stars. Contacted support they tell me we will forward your inquiry to the technical team and nothing happens after. The worst is the email was sent almost a year ago. Bravo!

Using app

About 1 year

Total reviews

2

Average rating

1.0

1 / 5 Share

July 5, 2023

Beware of this app. After installation it does not work properly and the support is very curt and did not solve the problem for me. After the emergency, they stopped communicating completely. Unfortunately, I cannot recommend the app.

Using app

6 days

Total reviews

2

Average rating

3.0

1 / 5 Share

Feb. 6, 2023

My customer get notifications on the loyality app even though I notified support about the issue a month ago. There review app didn't work well. Imported review didn't show and review badge was not aligned properly and have no option to customize style. Everytime I contact support they tell me we will forward your inquiry to the technical team and nothing happens after.

Using app

16 days

Total reviews

3

Average rating

2.7

2 / 5 Share

Oct. 10, 2022

It does the job for the review part. However the loyalty page and program part ain't working. Support don't really help on the matters.

Using app

About 1 month

Total reviews

4

Average rating

3.3

3 / 5 Share

Sept. 5, 2022

I like that it gets the job done, offers both function of reviews and a loyalty program all in one app, and does what it's supposed to do. Simple and straightforward setup, but does not allow detailed management such as review request automation. Design wise it's very simple. Customer service is also poor, it took us about 2 weeks to get a reply from the developers.

Using app

6 months

Total reviews

2

Average rating

3.5

5 / 5 Share

June 23, 2022

Easy to use, great customer service. I would recommend this to anyone that needs to have reviews on their site.

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 23, 2022

So far this app seems really good and the customers service has been prompt and helpful. I looked through quite a few rewards programs and this one seemed to be the best fit for my company

Using app

2 days

Total reviews

26

Average rating

5.0

5 / 5 Share

June 23, 2022

Fantastic app, and excellent customer support! We installed it extremely easily and have tested it quite a bit. We really love it!

Using app

22 days

Total reviews

7

Average rating

5.0

5 / 5 Share

June 14, 2022

I have tried some review apps but I like this one the best because this app is nicely integrated with my online store. It didn't require coding for the review to show up in the place that I want. It customized the review to look like it really is a part of my website without paying arm and legs. Also, the customer service was super nice to help me transfer the reviews from the previous app that I was using. I already recommended this app to my friends.

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2022

Nice loyalty program! Still getting my sea-legs here. Only had it 2 weeks. But it's powerful, mostly intuitive - and if you stumble, the customer service is truly stellar! Really impressed. Highly recommended.

Using app

8 days

Total reviews

5

Average rating

5.0

5 / 5 Share

April 28, 2022

Very happy with this bundle and have been in it for two weeks now. It has allowed me to remove another rating app and consolidate my reviews/forms/loyalty program into one. We believe this will help with load speeds and more in the long term. I believe the loyalty program is really powerful and love that you can incentivize users to complete tasks for points and it has verification logic. I requested reviews last names to be redacted and they made that update quickly; love how responsive the team is. Would recommend!

Using app

5 months

Total reviews

3

Average rating

5.0