Variant Image Wizard + Swatch
Variant Images And Color Swatches App for Shopify
Rating
4.8
feedback
321
chart
#89
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Reviews Summary
The Shopify App has received overwhelmingly positive reviews from users, with many praising its ease of use, customization options, and excellent customer support. Users appreciate the app's ability to display variant images effectively and streamline the product page experience. The support team, especially Jake, is highlighted for being responsive, knowledgeable, and dedicated to resolving any issues promptly. However, there are a few negative reviews mentioning issues with theme compatibility, slow customer support response times, and the manual nature of some tasks within the app.
Highlights
Rating Breakdown
All reviews
Oct. 21, 2024
malísima aplicación fue ponerla en mi web y de más del 80% de productos aparecen sin stock cuando en mi shopify tengo stock de más de 500 por variante, encima contacto al soporte y me dicen que no que el problema no es suyo y en vez de resolverme nada me mandan a help.shopify, para que contacto con ustedes si me van a pasar un link? la próxima vez miro el link sin preguntar y listo, mala atención al cliente y la app puede ser útil pero solo por este fallo hace que sea malísima y que quiera acudir a la competencia, gracias por anda.
Oct. 4, 2024
Die einzige App mit welcher ich erreicht habe, dass verschiedene Produktfotos nur bei einer bestimmter Variante angezeigt wird! Bei meinem Shop gab es ein Problem im Code welches von einem anderen App verursacht wurde. Mir wurde innert 24h geholfen und der Code angepasst. Danke Jake. Klar 5 Sterne!
Oct. 1, 2024
Hello, I have deactivated your app and will also deinstall it. Unfortunately, your app does not work for IOS devices. I had a long conversation with a Shopify employee today. On one of my product pages, Variant Wizard was set and the colors were displayed as a color and not as a drop-down menu. Incorrect products were added to the cart and transferred to the checkout. You couldn't choose the right products. So your app cost me about 1,000€ in advertising budget for meta ads in the end, because I only received bad reviews "that you can't choose a right product". Don't worry, I don't want any money from you, but take a look at this. Everything worked on Samsung devices and on the PC and notebook. Everything was wrong with iOS devices. I like the app, it looks good on the product page, but it just doesn't work for IOS devices. Not for iPhone and not for iPad users. KR Aldin
Hi, Thank you for your response and valuable feedback! I have looked into the issue, and our app should function properly with the Dawn theme on iOS using the latest integration. We have replied to your initial email inquiry and are awaiting your response to further investigate the matter. Please reply at your earliest convenience, or feel free to contact me directly at [email protected]. We look forward to assisting you in resolving this issue. Best regards, Jake @ ProductWiz Inc.
Aug. 30, 2024
App was working great until recently. Now, any item not part of the first option group is showing unavailable. I did recently update to Ride v15, but even when I reverted back, to older versions (as far back as 11), it still did not work properly. The only way I was able to sell other variants was to oopt not to hide sold out variants. This was the main driver behind using this app.
Thank you for your valuable feedback! We investigated the issue and were able to reproduce it on your Ride theme. We have applied a fix for your store and have sent you an email with instructions on how to update our app with the new theme integration to resolve the problem. If you have any questions, please feel free to contact us at [email protected].
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