Ballon Boetiek review for Variant Option Product Options
Oct. 28, 2023
My response to your reply: Your response to my complaint is much too late. I had raised this issue, but you said you couldn't help me. And now, when I give a 1-star review, you can suddenly help? And don't write that the images are still there, because they aren't. I have tested on different browsers and also in incognito mode. The images were gone. It remains a terribly bad app; I have since found a much better app (with online chat for support, so you don't have to wait two days for a response). First review: This app is the worst I've come across. I had created 80 image swatches. After a few days, they disappeared. So, I recreated them, and again, they vanished after a few days. I did this four times and then sent an email to support, but they had never seen this before and couldn't provide an answer. So, I entered everything again, only to have it all disappear once more. This is truly outrageous. There are plenty of alternative apps out there. Definitely do not choose this one.
I am sorry you had issues with the app Geert. I see you uninstalled out app before we had a chance to look into this further and diagnose the issue. I had my technical expert look into this and the images are still uploaded as you can see in the link below. https://bcpo.s3.us-west-1.amazonaws.com/762d11-3.myshopify.com/8651187650909-aquamarijn.png If you re-install the app we would be happy to look into this further and diagnose the issue. Since you are the only store experiencing the issue that leads me to believe another app might be deleting the metafield data from our app somehow. Jon Relentless Apps
