Rating

4.5

feedback

614

Reviews

chart

#698

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    2%
  • Less than a month
    40%
  • Less than a year
    40%
  • More than a year
    17%

Reviews Summary

The reviews for the Variant Option Product Options Shopify App are overwhelmingly positive, highlighting the app's ease of use, customization options, and excellent customer support. Users appreciate the flexibility in creating and managing product variants, the clean presentation of options on product pages, and the seamless integration with Shopify themes. The support team, specifically Jon and Martin, receives high praise for their responsiveness, knowledge, and dedication to resolving issues promptly. However, there are a few negative reviews mentioning issues with pricing, functionality with other apps, and lackluster support experiences.

Highlights

Positive customer support experience and responsiveness
Ease of use and flexibility in creating product variants
Seamless integration with Shopify themes
Issues with pricing and functionality
Negative support experiences and lack of communication channels

Rating Breakdown

  • 5
    88% (541 ratings)
  • 4
    3% (17 ratings)
  • 3
    3% (16 ratings)
  • 2
    1% (8 ratings)
  • 1
    5% (32 ratings)

Reviews with Text

  • 94% (580)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 7, 2026

For what i've been experiencing, this app is a good way of having all the variables i need for my products, currently i'm using the paid version and don't regret it. It's my go-to app for product options.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the kind words and for choosing the paid version of our app! We’re really happy to hear that Variant Option Product Options is helping you manage all the variables you need for your products. It means a lot to us that it’s become your go-to app for product options. Feedback like this motivates our small team to keep improving and adding features. If you ever have any suggestions or need help with anything, just let us know. We’re always here to help! 😊

5 / 5 Share

April 1, 2026

The app has been great so far and good customer service when I need help figuring out or setting something up!

Using app

6 months

Total reviews

6

Average rating

5.0

5 / 5 Share

March 26, 2026

Great app and amazing support! They quickly identified my issue and helped me solve it. Super responsive and helpful team. Highly recommend!

Store

VYORA

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

March 20, 2026

Die App ist wirklich super und läuft bei uns nun bereits seit über 5 Jahren absolut einwandfrei und zuverlässig im täglichen Einsatz. Sie lässt sich flexibel einsetzen und hat uns enorm dabei geholfen, unsere Produktoptionen sauber und übersichtlich darzustellen. Besonders hervorheben möchte ich den Support: Nach einem kürzlichen Wechsel unseres Templates waren einige individuelle Anpassungen notwendig. Jon & Martin waren dabei jederzeit erreichbar – und das wirklich innerhalb weniger Minuten. Jede unserer Anfragen wurde schnell, kompetent und lösungsorientiert bearbeitet. So einen engagierten und effizienten Support findet man wirklich selten. Vielen Dank für die tolle Arbeit – klare Empfehlung für jeden, der eine zuverlässige Lösung für Produktoptionen sucht!

Using app

Over 4 years

Total reviews

5

Average rating

5.0

1 / 5 Share

March 17, 2026

customers often don't get charged at all because the options don't function, or the get charged three times what it should be, we have those issues for years and the support is horrible, do yourself a favor and get yourself a better app

Using app

Almost 4 years

Total reviews

1

Average rating

1.0

Developer Reply

Roman, I’m really sorry to hear about your experience . I completely understand how concerning this is, especially when it affects pricing and potential revenue. I responded to your recent email within an hour with initial findings and steps to resolve the issue, and also requested access so I can investigate this directly in your store. So far, we haven’t received access or a follow-up, which makes it difficult for us to fully diagnose and fix the problem for you. It’s possible our replies may not be reaching you. Could you please check your spam or junk folder for emails from [email protected], and whitelist that address? You can also try reaching out to us from an alternative email if needed. Looking back at our past conversations, we’ve consistently responded quickly with guidance or requests for more information, but we haven’t received replies, which suggests there may be a communication issue. We genuinely want to resolve this for you as quickly as possible and ensure everything is working correctly. If you’re open to it, please grant access or reply to our email so we can take care of this right away. Thank you for your feedback, and we hope to make this right for you. Jon [email protected] https://www.relentlessapps.com/contact-variant-option-product-options/

All reviews

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