Rating

4.6

feedback

1,039

Reviews

chart

#343

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    2%
  • Less than a month
    19%
  • Less than a year
    53%
  • More than a year
    25%

Reviews Summary

The Shopify app has received overwhelmingly positive reviews from users. Customers praise the excellent customer support provided by Jon and the team, highlighting quick responses and effective solutions to any issues. The app is described as easy to use and beginner-friendly, with detailed options for customization. Users appreciate the app's ability to create custom variations and enhance the overall shopping experience on Shopify stores. However, there are a few negative reviews mentioning issues like the lack of a free subscription, difficulties with color swatch settings, and slow performance on the checkout page.

Highlights

Excellent customer support and quick responses
Ease of use and beginner-friendly features
Customization options and creating custom variations
Negative feedback on lack of free subscription and technical issues like slow performance and color swatch problems

Rating Breakdown

  • 5
    89% (920 ratings)
  • 4
    3% (31 ratings)
  • 3
    2% (18 ratings)
  • 2
    1% (15 ratings)
  • 1
    5% (55 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Sept. 3, 2024

not clear how to cancel the subscription

Using app

--

Total reviews

2

Average rating

3.0

Developer Reply

Hi Vasily, I am sorry you were having difficulties canceling the subscription. When I looked into this I saw you were already able to cancel the subscription. I emailed you at v***[email protected] with more information. All apps are the same and you can cancel app subscriptions by removing the app. We also have this information in our Knowledge Base in the link below https://www.relentlessapps.com/kb/how-do-i-uninstall-the-app-and-cancel-future-payments/ In the future, if you have any questions, please contact us directly. We are always here to help :) I also went ahead and issued you a refund for your last bill. Have a great day, Jon Relentless Apps

1 / 5 Share

Aug. 31, 2024

there is no free plan

Using app

3 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Hi Ayuob, I just sent you an email to s*****[email protected]. Our app is free for development stores and anyone who isn't on a paid Shopify plan as listed in the app listing. For everyone on paid plan the app has a 14 day trial. I sent you a store credit to use our app for free on top of the 14 day trial to see if our app is a good fit for you. Email me back and let me know if you have any more questions Jon Relentless Apps

5 / 5 Share

Aug. 30, 2024

Great work thank you very much!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2024

Die App arbeitet perfekt und zuverlässig. Mehr als das braucht man nicht.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2024

The customer support is great, They are very quickly to solve our problems.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

All reviews

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