Rating

4.6

feedback

608

Reviews

chart

#247

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    3%
  • Less than a month
    42%
  • Less than a year
    38%
  • More than a year
    15%

Reviews Summary

The VO Product Options app has received overwhelmingly positive reviews from users. Customers appreciate the app's ease of use, customization options, and seamless integration with Shopify product pages. The customer service team, particularly Jon and Martin, has been praised for their quick responses, clear communication, and efficient issue resolution. Users have highlighted the app's intuitive interface, helpful features, and the ability to enhance the shopping experience for customers. However, there are a few negative reviews mentioning limitations such as lack of B2B compatibility, issues with option inventory tracking, and some technical glitches. Overall, the app is highly recommended for its functionality and top-tier customer service.

Highlights

Ease of use, customization options, seamless integration with Shopify
Efficient and responsive customer service, quick issue resolution
Intuitive interface, helpful features, enhancement of shopping experience
Limitations like lack of B2B compatibility, issues with option inventory tracking, technical glitches
High recommendation from users

Rating Breakdown

  • 5
    89% (539 ratings)
  • 4
    4% (22 ratings)
  • 3
    2% (13 ratings)
  • 2
    2% (10 ratings)
  • 1
    4% (26 ratings)

Reviews with Text

  • 97% (589)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

July 10, 2025

Using app

--

Total reviews

1

Average rating

5.0

4 / 5 Share

July 10, 2025

We had some problems with this app, but the customer service is good.

Using app

2 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi Jorne, we're truly sorry for the trouble this caused and we completely understand your frustration. After investigating, we found the issue was due to a theme conflict with the “Theme Default” setting in our app. While we do include a warning about this in the app, in your case it caused an unexpected issue with the add to cart functionality, and we sincerely regret the impact it had on your store. We’ve since resolved this by updating your settings and confirming everything is working correctly now. We also applied a 100% discount for the next three months, as promised, and are happy to continue supporting you however we can. If there’s anything else we can do to help, please don’t hesitate to reach out. We're committed to making this right and improving from the experience. Jon Relentless Apps [email protected]

1 / 5 Share

June 26, 2025

For some Reason when i enabled this app on my product page, it changed all the Pictures that were previosly in the Photo section AND even changed review pictures to variant pictures which is outragues!!! do they not check what happens when someone casually installs that plugin, damn crazy

Using app

2 days

Total reviews

1

Average rating

1.0

Developer Reply

I'm really sorry to hear about the issue you experienced. We completely understand how frustrating that must have been. Right after seeing your review, we sent you a personal email offering to help resolve the issue and issued a $9.99 app credit so you could try our premium plan for free. We haven’t heard back yet, but we’re still more than happy to jump in and get everything working perfectly for your theme. We're a small U.S.-based team and always working to ensure compatibility with the many evolving Shopify themes out there. If you’re open to giving us another shot, we’d truly appreciate the opportunity to make things right. Thanks again for trying the app, we’re here if you need us. Jon Relentless Apps [email protected]

5 / 5 Share

June 26, 2025

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 19, 2025

VO Product Options made it super simple to customize my product options exactly how I needed. The app is very intuitive and easy to understand—even for someone without a tech background. I had a small issue and their support team responded quickly, communicated clearly, and fixed it fast. Highly recommend for both functionality and top-tier customer service!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

All reviews

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